Custom Coating Restorations

Gina C.

Bought a home with a decent roof but wanted a black roof. Got some quotes for a new roof but they couldnt give me a true black roof. So, I checked around and found this product that coats, protects and cools and they have it in black. I compared this company with another and went with them.

I had a great experience with Custom Coating. They did a great job and I appreciated the insight the owner (I think, cant find his name in my phone contacts) gave me.

Kenneth C.

My Monier tile roof was 30+ years old and the northside was growing moss on it. I spoke with Tim, who said he could pressure wash off all that moss and then I could recoat the tile (as opposed to replace it all) and it would look like new. In September, 2021 the job was done. They came one day, masked off everything, pressure washed the whole roof. They carefully showed me the color I picked vs second choice and when I saw the actual tile, liked Terra Cotta. The second day they sprayed sealer and color in one operation. They cleaned up all the masking and it did look good as a new tile roof again. However a few months later my neighbor asked if I notice bleed over on two sections of my fascia from the roof tile color. I hadn't expected any problem, never noticed until he mentioned I should contact the company and have them fix it. I don't do well on the ladder anymore so I took a few pictures and sent them to Tim. He responded to my text, asked if my painters ever moved any tile. I said no, the painters came 2 years prior to him. But he never came out to inspect in person, never came out to clean off, or paint over the problem and it has been a couple of months now. I like the roof, and notice a few tiles were broken but the coating covered the breaks so I can live with that, but follow up to my complaint was nil, therefore I cannot give better than a 4 star rating. If they would have come and cleaned off/painted over the bleed over area (really a short, quick fix), they would have a 5. I now have to pay a painter to come and make everything perfect.

Alan S.

Have a steel tile and we decided to have it restored instead of replacing the entire roof. We decided that we'd like to change the color from a terra cotta red to a black. The pressure washing and cleaning alone made a huge difference and it's night and day with the color change. The crew is prompt to show up and tidy. We needed them to come back and fix a few overlooked things and they were back immediately to rectify the issue. Great hard working team, really good value.

Victoria G.

I am very pleased with Custom Coating from having an estimate done and scheduling with Tim to having the crew, (Dion, Dan, and Mark) come out and do an exceptional job on my roof. The price was reasonable for the whole project. I'm a very happy customer.

Anne M.

They were true to their business name ""custom coating"". We had a very special color that we wanted, and Raul came through for us. Danny and Dion were very efficient and did a great job. We did have a glitch or two in communication between Tim and Raul, but not enough to make me want to mark them down. In the end, they worked to please their customer, and I appreciated that. I love my roof!

Jennifer J.

What a great team! Roof looks fantastic and I am very happy with the service. Everyone was very polite and helpful, answering all of my questions and making me very comfortable with the whole process. We are very happy. Thank you Tim! I will recommend you to anyone who needs roof help.

Melinda A.

I am a little late posting this review, but it is totally worth sharing. Custom Coating Restorations made my home look amazing and my roof looks brand new. I have received so many compliments on how amazing it looks. I reached out to Tim and shared with him that I was not a fan of my orangeish color roof, and wanted to change the color. Boy did they! I was able to customize my color. We chose a specific brown shade, and it's not something you can find anywhere. The level of detail going into sharing what needed to be done was excellent. The crew arrived on time to start and spent so much time detail cleaning our roof. The residue from the roof was pressure washed away, and it was like it never happened on the concrete. The second day came where the color was applied, and it was a transformation. The crew was detailed getting into corners and crevices. Going outside to see the transformation made me speechless. If you are looking to update your roof, please speak with Tim first. It is not a waste of time, it's truly an investment. Very reasonable and flexible with your schedule. Thank you Tim!!!

Alex C.

Our roof was in desperate need of cleaning. However, I was hesitant having workers walk on my roof to clean the tiles. Nevertheless, after checking with numerous companies, I decided to go with Custom Coating Restorations. Danny and Dion safely cleaned our roof without causing damage to the tiles or the surrounding landscape. They did an exceptional job and our roof looks fantastic. I have been recommending Custom Coating and Restorations to my neighbors and friends. Everyone was professional, friendly,and courteous. Their pricing was excellent and definitely give them five stars.

Jitender T.

I got a ""Roof Tile Inspection"" note from Custom Coating on my front door yesterday. I am disappointed at their lack of professionalism in performing the inspection, without my (homeowners) prior approval. Not only did they inspect my roof without my permission, they did the same for most my neighbours as well.

Billy K.

They did a great job on my house. Great attention to detail, work was done on time, reasonably priced. Very happy with the outcome.