Crestmark Roofing & Construction

Julie L.

This was my second time using them. The first time I worked with Gary and it was a great experience. This time my house had fire damage from my neighbor's house fire. I called my insurance office and they recommended Crestmark again. Things started off well and they had David come out to take some photos to show to Ryan. After some back and forth they got back to me saying that it would be worth filing a homeowners claim. After I filed the claim the adjuster came out and Ryan met him out here. Then came the struggle. Trying to get an estimate was difficult. Ryan would say ""I'll have it to you by tomorrow"" and it wouldn't happen. It took nearly 2 weeks to get an estimate from Ryan. Finally, I was able to get an estimate. Now, I was trying to schedule the work. I wasn't in a huge hurry or anything, but I needed to know a time frame of when the work might be done. I took another couple weeks to get it scheduled. The siding was replaced and the roof repaired and that went well. As part of the claim they were supposed to pressure wash my house to get the smoke off. Originally Ryan said it would be the next day after the siding was complete, but then said he needed to see when Dale could come. After contacting him about scheduling the pressure washing it took about a week to get a response. Dale came out and started washing, he only worked 15 mins and then he left and was gone for 20 minutes. This happened several times. He rang my door bell at one point and said he was out of gas and wanted to know what I wanted him to do. He also asked if I had any gas. This is really unprofessional. He never finished the job. After a couple days the sun came out and I looked closer at the house and there was bad streaking. I had already emailed Ryan to let him know about the experience with the pressure washer and he never answered. My fiancé texted Ryan about the streaking. He responded very quickly that he would see if they could come back out the next day. That was the last we heard from him and that was a week and a half ago. We ended up renting a pressure washer and doing the job ourselves.
I wouldn't use this company again based on how I was treated. They don't care about customer satisfaction once they have been paid.

Travis C.

David and Crestmark did a great job with my roof. Pricing was fair and the work was completed as promised.

Judy N.

I recently had tree damage to my roof, siding and gutter. Crestmark took care of the roof, siding and gutter in a very timely manner. I was charged a fair price, and it was so helpful that all of the work was be done by one company. Brian, who oversaw my job, was great to work with. I will definitely use Crestmark for any future needs.

Mike T.

Terrible job. Storm chasers that came looking to
Replace the entire roof and stated to not worry because insurance would be paying for it. Turns out I only needs a couple of square feet of shingles and thousands of dollars in savings. Sorry but not into insurance fraud. When I found out about the fraud, the owner would not return any calls or messages. Buyers beware!! Look them up on Better Business Bureaus if you do not believe me.