Consumer Services Roofing

Scott B.

Luis and his family of roofers did a great job on my single story 3,000 sf house. It is a complex roof, with 11 skylights, 12 valleys, a tower, and a torch down section. I got 8 estimates and his was the most impressive in terms of cost, material and service. I like that he uses his extended family as his crew and typically does one house at a time. The crew of 3-5 roofers (brothers, nephews, brother in law, etc) did the whole roof in one week and, in a dozen ways, made sure it was a quality job. You could tell they had been working together for 15-20 years and they are in it for the long haul, not just rushing through jobs. An example of Luis' great service was when the roof inspector required checking that we had smoke / CO alarms before passing the roof -- I had still one more alarm to install, but I was not home when the inspector came. Luis was there, grabbed the alarm off the counter, and installed it while the inspector waited, saving us a call back. Luis refused payment for the installation.

James H.

Luis and his crew did an amazing job on my mom's house!

When we originally met Luis, we told him we were pretty flexible on timing of the house and he was able to keep in contact with us as to when would be the best time for install the new roof. He was very clear on the options, pricing and timing of the project.

We went with the cool shingles to help during the summer months. Once we gave him the go ahead, his crew was prompt, polite and very knowledgeable. The worked very efficiently and cleaned up every day. They worked with all city inspectors to make sure all was up to code as well. Pretty much the easier construction project I've been apart of.

Overall, great value, professional and timely service. 5 stars!

Ernesto R.

I met Luis I few years ago, he was giving a roof estimate to my neighbor and I decided to get one as well as he was already doing the measurements for my neighbors roof. Long story short, Luis and his crew didn't disappoint, they did a very clean job at a great price.
Fast forward two years later, I hired Luis to do my parents home as well and same quality work. They were fast, clean and very transparent in the scope of the work. I would definitely recommend Luis to anybody who's looking to have their roof repaired.

Cindy F.

Received a few estimates and Consumer was most reasonable and came highly recommended. They didn't disappoint. Once they started , they were very organized and Luis provided video of roof progress work . Just make sure you coordinate relocation of any rooftop equip ahead of time ( aka direct tv satellite dish ) all worked out . Thank you Luis

Nho T.

We had our roof and outside painting done by Luis and the crew in May 2019. Luis talked the talk and walked the walk, or the delivered what he promised. The crew cleaned up the work area on a daily basis, and we didn't have to worry about dirt or trash all over the front or backyard after getting home. Pricing was reasonable, and he honored what was on the contract without any extra charges unless we agreed upon. Luis timely responded to our emails, text messages or phone call which made us feel confident on how the job would be done. Thank you again, Luis!

Kris B.

Luis came recommended to me by someone who had a couple jobs done a few years ago. Happy with the quality of my new roof! Once the work began, the job was done quickly. The workers were very clean and respectful. Any concerns during or after the job was complete were addressed. Final payment wasn't collected until the last bit of clean up was complete. Fair pricing and good guarantee. I would recommend this company to anyone needing roof work. They do great work, so if they have jobs lined up, and you have to wait, it's worth it!!

Ingrid D.

I am writing this review and Luis and his crew are not even done yet. I am so impressed with this company! Luis and I had a bit of a rough start, because I was impatient and Luis didn't not want to start the roof when there was still a chance of rain. He was right! Once they started working, they did not stop. Luis keeps sending me pictures of the work they are doing above my head while I am in bed with a bad flu. Every day, when they leave, my yard is cleaned. Very responsive, a fair price, quality work, and professional workers, if you need a new roof....call Luis! He will help you out!

John P.

Luis and his crew are amazing and really helped my family out when a leak sprang from our roof during the downpour we're receiving in SoCal.

My wife and I noticed heavily soaked carpeting in my daughter's closet and mold growing at the base board. No traces of water or water spots higher up in the wall or on the ceiling.

After investigation by a skillful remediation team at EHS (read my review there) led by Cory, water found it's way from the roof and down the outer inside wall and was getting soaked up by the insulation between the wall and drained out to the bottom of the floor board. A roofer was needed immediately and more rain was on its way. I received several recommendations, but I was really happy to have stumbled upon Luis and Consumer Services Team through a trustworthy referral.

Luis was professional and gave me a thorough rundown and inspection. Even though he had many other appointments with clients, he made sure that everyone was taken care of. Luis' onsite team was also respectful, empathetic, and true professionals in ensuring a job done right. This was great because the roofers we had before (Rescue Roofer I believe) were the reason why we had this problem in the first place. Those guys didn't even stand by their guarantee after I reached out about the problem (we had that same roof area ""fixed"" only just 2 months ago - really upset at Eric and Rescue Roofer and how they do business - I just poured money down the drain there; I also found out they used cheap material when they emphasized they wouldn't!)

As far as Luis and his team at Consumer Services, my wife and I and our kids are really happy with the work Luis and his crew did. We're sleeping tonight with a justified peace of mind and I know I will reach out to Luis for any future roofing needs.

Great work, Luis!

Holly A.

Love working with Luis! He has worked on at least 20 buildings for me and done an outstanding job on all of them. Any issue was always resolved quickly and without issue! Would strongly encourage anyone considering a new roof or roof maintenance to call them. Thank you

John O.

Luis and his crew did an outstanding job for a VERY reasonable price. They were on time, diligent, and knowledgeable. To top it off, Luis had them do a couple of extra jobs not in the written contract--for no charge.
When Luis came to inspect their work, he took time to touch up a couple of additional spots. I would recommend Luis and his crew to anyone.