CMR Construction & Roofing

Frank E.

they promise us we will get a new roof through insurance,
what never happened!
They got almost 10.000$ for doing nothing, be careful when You deal
with them, read the fine print.
very bad customer service, they only want your money!

Robin L.

Stay away. Very poor company to deal with and it's been over 5 1/2 months now and I still have no roof, not to mention the damages to the light fixtures in the front and back of my house and the roofing materials I'm still picking out of my plant beds. And my contract stated to keep my accordian shutters on the windows. Needless to say, their guys took them off of two windows - we thought they stored them someplace only to find out they threw them away. Now we are fighting with them to replace the two accordian shutters they threw away, plus we're still waiting for the roof to be put on! Meanwhile I watch all the homes in my development get new roofs from start to finish within 2-3 months (the longest), I'm still waiting! Worst company ever.

Guy N.

Long on promises, stories, excuses, but no action here at my home in Punta Gorda FL. The sad part is they meaning CMR was paid in full the first week of October, and it's now mid-December ! I think that either the stall is over worked, understaffed, or just plain incompetent !
Stay away from this very unprofessional company look elsewhere !!
My next step will be to file a formal complaint with FL regulating agencies !

Magali W.

Not even one star if that was an option. This is the worst, most unethical company I have ever been involved with! Have ABSOLUTELY NO CARE after they make you sign the AOB. They don't return calls, emails, or texts, if they do, they bounce you around several people in circles, not getting any answers. They don't send documentation to insurance. I was overcharged for tarps. They came back 3 times to fix them, and I finally had to pay another vendor to redo them. Moreover, the roof is ruined because it was nailed down instead of using the proper procedure.
CMR has hurt me, my family, and my business financially, even more, important emotionally. Hurricane Ian was devastating enough to then go deal with a company without scruples. I gave them 4 properties and they have done basically nothing other than tell me that somebody would call me back. One of the AOB was canceled by them due to a date issue. Do you think they even communicated this to me? I just learned that UPC, who insures my home, is on the border of collapsing. CMR has made me waste so much time, hope to still be able to get a check from UPC to fix my home.
STAY AWAY FROM THIS COMPANY!!! I don't know how the CMR owners and employees can sleep at night knowing how they abuse their client's trust.

Shawn A.

Stay away. They don't answer calls. Have been trying to get a roof started for over 3 months. Leave message and tell me i will be called within 6 hours... Never happens. Sent emails... No answer. Don't waste your time.

Heike M.

We had our roof redone with CMR right after Hurricane Irma. They were quick, accommodating and responsive and had our roof finished within a few months after the storm. However, since then, we have been dealing with a leak in one area of the roof. They have come several times to try to find it and fix it. I realize that it is not an easy task, to find out exactly where the water is coming in. The issue now is, that they are no longer willing to fix it under warranty, because of Hurricane Ian. Apparently, that storm abolishes all warranties on roofs???? This leak was there BEFORE Ian. Ian only downed a few leaves, not even branches, in our neighborhood. While I praised CMR in the past, I am not very disappointed with their service.

Linnie D.

All I can say is to STAY AWAY from this company. They replaced my roof last year and it was a nightmare. They paid a referral fee to anyone that recommended them. It just so happened that a neighbor recommended them, so I used them! - That should have been a red flag right there! It took them months to begin the job. They gave me an outrageous quote. They were trying to incorporate my lanai frame, screens, gutters, ceiling damage, etc. all caused by a hail storm a few years back. Needless to say, I told them that the roof was all I was looking for. They told me I would need my gutters replaced as well - we just bought them the year before. Once they began the roof, there was another set of issues. My husband and I actually saw a guy slide off our roof, in the morning when the tar paper was on it. He fell, feet first, onto our outside air conditioning unit. Needless to say, he did not get hurt. He got right back up and continued working. He did however land on our AC hose outside, which is attached to our copper piping in the attic for the freon, which moved the pipe up to the roof line. Their workers put the tar paper on the roof and left it for a few weeks. When they came back, they started shingling the roof. One side of the roof was done nicely, however, the other side of the roof had ""wrinkles/ripples"" throughout. It looked hideous. After our complaints, they ripped all the shingles off of the one side, per my husband's insistence. They, initially, intended on fixing areas and not the entire disaster that they had caused! As soon as they were finished, our air conditioner went off! I immediately went outside and told them. The project manager said that it was just a coincidence. We NEVER had any issues with our AC until then. They left and we called an Air Conditioner contractor that we knew. He came over and showed us exactly where they punctured the copper pipe with a nail from the nail gun - causing all the freon to seep out! We called CMR and they reluctantly said they would send an AC guy out to fix the problem, but it was coming out of their pocket and they should not be responsible for it because our piping was not where it was supposed to be in the attic. - The reason why the pipe was up by the roof line was because THEIR worker jumped on it when he fell off the roof. They did have it fixed, but as I said before... reluctantly. Now, the following year and after the hurricane (Ian), a piece of the ridge vent blew off our roof, leaving our house exposed to the elements. - It is funny how all the other homes in our complex, that got new roofs last year, did not have any issues with their roofs. The only houses that did, were 3 that were done by CMR!!! I had them over to assess the damage and they told me that it would be $350.00 and that we need to tarp the roof immediately or it will be exposed to the elements if we should have rain. They sent me a contract to sign, agreeing to the $350 price and asking for a check upfront. To date, I signed the contract and will give them the check when and if they get here. They are crooks. This is just part of what we went through with them. I can go on and on with more... My advice is to avoid them at all costs.

Harvey K.

When you call them you just get a message that says no one is available leave a message. They are unresponsive to fix issues that occur while doing the roofing work. All the phone numbers send you to a message machine. They are contractors that subcontract all the work to other people. Do not use them. You will be sorry.

Greg J.

Must be patient with CMR, and, must work through their main contacts. Here is why: They do not answer your calls, emails, or texts once the work is done.
From the time I met the roofing sales rep for CMR to completion of the roof replacement was over a year. Their was never any communication initiated by CMR once I signed the contract. I had to constantly reach out to them to get any answers or action, and frequently many, many times to get any response. The actual workers have been very professional but working with sales and upper management is very difficult. During the 12 months from stripping to tile installation inspection, there were several leaks which caused ceiling damage. The leaks were repaired but they did not want to accept responsibility for ceiling damages. Also, during installation, tile fragments damaged our pool screen requiring major rescreening which they do not want to accept responsibility for. Future contracts should include holdbacks for potential damages which in my case have totaled over $5k.

Richard S.

If CMR approaches you re: replacing your roof run like hell. My story is too long - 8 months - of contradictory information - delays - stalling - and in the end, I cancelled contract and CMR received about 40% of the insurance settlement for doing very little except 8 months of torture (perhaps a little exaggeration) maybe not. I'm probably better off as other homeowners in my community had issues re: the quality of their jobs.
I got another roofer who did a good job. Just saying :)