CLC Roofing

David B.

I met Jill Sweeny when she came to my door offering to do a roof inspection. I agreed since there had been several hail storms recently. The CLC inspector did a thorough job with lots of details and photographs. I notified my insurance agency who sent a claims adjuster to assess the damage. The claim was approved. Jill then sent another CLC inspector to check the insurance claim details for omissions and errors. There were several found and CLC handled submitting a supplemental claim to my insurance company for those items.
During this time I had several phone calls and text messages with Jill working through details of the job. I also talked to the CLC owner, Chad Cross, about a few items and he explained them plainly and in detail. All my questions were answered quite well and project planning started.
Daniel Ruiz, the project manager, met me before the job start date to do a walk around of the property. I pointed out things to be aware of and some roof issues that needed repair. He noted all of these and answered my questions about gutter removal scheduling, shingle delivery, driveway access, air conditioner protection, etc. Daniel was on the job site during the project and up on the roof quite a bit observing progress.
On the project start date the roofing materials were delivered virtually silently at 5 AM so there was no delay in waiting for materials. Jose Mendoza was the crew chief on the job. CLC has a large roofing crew and Jose directed the work very efficiently. The crew really cares about quality. They repaired many decking issues that probably date back to the original construction. I was outside a great deal of the time during this project and the crew members were very polite and proficient in their work.
As the project neared completion there were several crew members sweeping the grass with magnets and picking up every little bit of debris from the job. The clean up was exceptional.
I am more than satisfied with the results, the quality is excellent and the street view is great. I enjoyed working with Jill, Daniel, and Jose very much. If I need roofing again I will definitely call CLC roofing for the job.

Mike S.

CLC is replacing the roof on my new home as a condition of the sale. We haven't closed on the home yet but Joe Hernandez has gone out of his way to help us. While the contract with CLC is technically under the current homeowner, Joe is working with us as well to ensure that everything will be done on time and to our satisfaction. We couldn't ask for a better experience. Can't wait to see the final results! Thanks Joe!

Jill P.

My house in Coppell, TX had extensive hail damage and we needed roof replaced. Also, we had water stains from leaks in the ceiling.
The CLC Roofing replaced our roof over 10 years ago and we are very happy with the job they did. So, we again chose CLC.
Marty Thomas at CLC Roofing was our representative. Marty and his team contacted my insurance company and worked on getting our roof fixed.
Marty and his team of the tradesmen also worked on maintenance of my home repairing years of wear and tear. Even during midst of this Cov19 pandemic and shortage of manpower and materials, the work was done efficiently on schedule.
We are very happy at the result and recommend CLC Roofing and Marty.

Marylou B.

I highly recommend CLC roofing. They are a professional and dependable family owned business who completely stand behind their work. We have worked with Daniel and Preston who were prompt, courteous, extremely customer oriented, and ensured that all work was done correctly. Don't hesitate to call them for any roofing needs!

Jimmy T.

What happen to cox roofing nothing not even on list must be that post i gave and showed their work poorly done

Samantha M.

Yikes very dishonest company!!! They are taking peoples money in their Denver location and FAILING to disclose that they are CLOSING theIr Colorado company!! If there are problems with the roof they will be gone!!! Run away!!

Brent S.

After the storm hit our house in June 2018 with baseball size hail, we decided to call this company. Called the office, lady took my name and number and said someone from sales would call you. I have yet to receive a phone call from them! Extremely disappointed with the lack of interest in a potential customer.

Meri A.

We were having a difficult time with our insurance company because of a unique set of circumstances. Chad was able to help us out and we got our roof replaced by our insurance company. We had a very small leak after the roof was replaced and CLC had it repaired and the damage done to the garage, at their expense. I consider that to be excellent follow up! The preparation and cleanup is the only thing that was not as good as it could have been! The pool should have been covered from the beginning and the flower beds had a ton of old debris and nails in them. We had major rust spots in our swimming pool and we never thought of it being from roofing nails. When we had our pool drained and power washed this summer, the pool company found at least 20 roofing nails in the drain and they were the reason we had the rust spots. I had to pay to have them sand blasted and a special cleaner to get the rust out. Other than that, no complaints.

Jennie L.

Great experience with CLC. Our roof looks amazing. They were fast and made sure to clean every piece of left over materials out of our yard. Paul Baker was our project manager and he was extremely professional and explained everything in detail. We recommended them to several of our friends after the hail storm and they ended up using them too! Great people.

Bryan T.

I'd recommend using someone else.
I am sure my roof is fine but they are dishonest and you have to manage them. They can't do it themselves.

Dishonesty example 1:
They explained to me how they were going to cover my pool and protect my landscaping with tarps. Never happened. My pool had plenty of shingles, nails, and other roofing debris in it.

I called and said ""You said there would be protective covering over these things and their isn't. CLC said ""We will tell them to stop working so we can get covering put in place""

I came home for lunch to check and they they were working working working, with no covering of any sort over anything.

Dishonesty example 2:
When they came to look at the screens, my wife asked why they didn't ever cover the pool / landscaping CLC said ""no we meant we would cover it in the sense that if there was damage we would fix, clean, or cover the costs"" That was a lie. My paperwork from them said ""Tarps"" and ""Protective covering""

Unmanagable:
I had to call them multiple times to get them to put screens that needed replacing.
They could never seem to remember what sizes and which were which type. I let 3 weeks go by and no calls no nothing. Finally I called and he goes ""Oh yeah we are going to get out there next week. I suspect they would not have come out and done the screens if I had not kept calling""

Further evidence was that after all of that I had to call and say ""When will you be replacing my gutters? My paperwork shows 340 liner feet of guttering is needed."" Same response ""Oh yeah, we were just about to get to that.""

There were also some A/C unit repairs needed and I decided not to even pursue that. I am exhausted of having to deal with this company.

Now they want their money and I get this email stating that ""The adjuster is dragging his feet."" He wants photos of the finished job ""And it is not CLC's job to go take photos of the work""

The roof, gutters, and screens look good but the process was an absolute beating and I would have preferred a company that was straightforward and didn't lie to try and get your business.
They appear to have a lot of good reviews so hopefully my situation is unique but I am of the opinion that they will lie to you, forget about you, and sell you on service that is no better than any other fly by night roofer that comes through town.