Chandler Ham

Michelle T.

I've had Chandler Ham perform several roof inspections for me and my clients have all been happy with their inspections and their repair work. I was referred by a few other agents in my office who are all top producers in the area and they were all very happy with them too. I haven't used another roofing company since I first used them for Sellers and Buyers.

Jane T.

Chandler roofing was highly respected also recommended by the real estate agent to me, it was a very pleasure experiences meeting the roof inspector, he's above professional, spoke to office lady-Angelee multiple times, she's friendly also very very helpful too, thanks to Technician-Mike's good repair jobs.

if anyone looking for quality honest roofing company, please check Chandler, I 100% recommended.

Sujata K.

Very bad experience . I have been trying to schedule roof repairs since October of this year. I followed up with several phone calls and emails to get a quote. It has now been 6 weeks since I faxed the signed contract. The roofers were supposed to come in on Saturday 12/9. Today is Tuesday 12/12 and still no word. The front desk never returns phone calls and emails. I have called twice in the past 24 hours. The front desk cannot tell me when the roofers will show up.

Sanjit M.

I used them for my roof inspection in 2010 and they were great. I used them again in 2012 to help with a leak repair, everything seemed fine until I noticed the same interior cracking.
I waited months (about 8) for them to pull the file and try to get someone out to look at it, but nothing ever happened. With family, and life I forgot about it...we didn't get that much rain...

After our 2016/17 rain I had them come out and look at another area and I wanted them to look into what happened from 2012. Looking at my communications with them I have been patiently waiting for them since March 2017. It is not October, and I don't think I should wait any longer.

I can't recommend them due to their lack of communication and action on their part.

J S.

We contacted Chandler Ham for a quote on a new roof. We decided to go use them for the project and we called to get a contract. It took several calls and the office assistant was always the go between for the Contractor Gary. We wee told the job would be scheduled in 6-8 weeks. Months have gone by and no response or acknowledgement from this company. My husband and I both called or emailed multiple times trying to confirm a construction window. We always received promises from the office assistant that Gary would call or email, ""you're next on the list"" etc. We never heard from Gary, he could never be bothered to answer.

If this is the way they do business before even scheduling a job, what are they like during construction or if we needed warranty work done?

We cancelled the contract and we will find a new roofer. I would not suggest this company to anyone.

Kelly Y.

I had issues with scheduling and general communication before the job. I spoke with Gary Ham regarding the initial quote, which was fair, and was impressed with his professionalism. However, the ladies who work in the office were hit-and-miss, failing to return phone calls or answer e-mails. After waiting 8 weeks, only by chance did I learn on a Friday that they would begin work replacing my roof on the following Tuesday.

That said, the workmanship was great. Tuesday morning, his crew arrived and got right to business. They didn't dawdle. 3 days later, I had a new roof. They mostly cleaned up after themselves, leaving minimal debris in my yard and a few piles of nails in the gutters.

This was in August. While the roof looked great to my untrained eye, I waited until the winter rains before writing a review. And what a winter we've had! I'm delighted to say that I've had no issues at all with the new roof.

Frank T.

We bought a house that required repair on an old roof prior to closing. CH did the work. Now it started raining we found a few leaks. They were very responsive and came out same day to fix the leaks. We will likely use them to do a more permanent fix to the old roof.

John M.

They inspected a roof on a house i recently purchased and gave it a passing grade (were hired by the agent). The roof is towards the end of it's service life but still in good condition. a month after the close we had our first big rain in a year and it leaked. The inspection came with the usual disclaimer but i called after the leak and Gary came out early on a Saturday morning just two days after i called and located the source of the leak within a few minutes (it's a built-up roof with gravel, there's no way an inspector could have found the hole without knowing where the leak started from). he patched the hole and came back the next day (sunday) and finished the patch job before the next rain came. Gary was very nice, took time to explain the roof construction, didn't try to sell me anything and went above and beyond to make sure the leak was fixed on a sunday. He followed up after the rain to make sure the patch held too. Really appreciate his help and recommend this company.

Ken C.

The original owner of our house had roof repair done by this company in the summer of 2014. In February 2015, we've discovered significant mold damage that costed almost 10,000 dollars in total for remediation. After a detailed roof inspection by another company, we've discovered that some of the roof damages chandler ham claimed to have fixed was fixed improperly and allowed water to seep through. Furthermore, some faulty tiles REMAINED to be faulty in part contributing directly to the leak. We highly recommend against this company because of their poor quality of roof repair.

I would advise spending more money on another repair company to avoid potentially having to spend tens of thousands resulting from leaks.

Chandler Ham also has a statement that declares they are not responsible for the damages in the event of any leak. Although Chandler Ham have a warranty which covers those tiles that were fixed in 2014 (but not any damage resulting from the leak caused by those faulty tiles), we decided not to have them fix those tiles again because we do not trust their quality.

It is worth noting that their customer service is very friendly and professional. But again, we do NOT recommend this company for roof repairs because of the low reparation quality

Big C.

Please be aware of this contractor. We got quoted one price and got charged 50% more at the end. They just said it's in the contract. I have been extremely dissatisfied with the service.