CGS Waterproofing & Foundations

Ruth B.

CGS charged me appx $2400 for 3 catch basins front, side, and back yard with drainpipe, 5year warrantee. Numerous problems still exist.
First day, they only installed 2 catch basins: front and side (charged for 3).
I noticed the front basin was bouncy, turned out it was held together with duct tape; after getting caught, they fixed it. Since then, my yard has continued to flood so after 2yr pandemic I called them back and found that they never put a basin in the back at all, just a pipe sticking out of the ground with a lid over it.
Post-pandemic, they tried installing a Used 22"" basin in the back but it was not deep enough. I purchased a $80. 14x18"" basin for them to use.
CGS guy did not measure, just cut a hole in both sides and now dirt falls into the box and ground sinking. In addition, the intake pipe is 2"" lower than the exit pipe, which means the water has to fill the box 5"" to exit or backflow to the Side Yard as the slope is uphill.
After numerous calls, Managers repeatedly refused to come out to see the problem and send field guys instead. The office/emails states them to do one thing but they do whatever is easy.
I have asked CGS numerous times to fix the problem, and each time CGS has done nothing but jury-rig the drainage system. The field guys lied to my face on several occasions (i.e., duct tape, 3rd basin missing) and stood in my yard laughing, speaking Spanish, and making fun of me, very disrespectful. They say the drainage is working as long as a water hose does not overflow the yard.
The field guys were supposed to come tomorrow morning but unexpectedly, came today, end of day. They were supposed to replace the basin and correct the slope, according to the email. Again, the field guys get here, they refused to correct the slope, and wanted to install a gigantic 22"" box, without correcting the slope, a piecemeal job again, also more water, more mosquitos. I said no, I wanted the job done correctly, on the same day; the manager said he will do no more. Worse company ever. RUN RUN RUN

Healing F.

Great work done by the team that came to waterproof the basement! Michael and his team were hard-working, efficient, and thorough with their job. They even placed a drain near our door to prevent outside water from coming in a different way. Highly recommend!

Tyler N.

I had a big problem with my corporate buildings and CGS came up with a solution on the spot and helped me resolve the problem within a month!

Thomas N.

I have been using CGS for years and when it comes to waterproofing they are the best around. What ever the problem is they have the solution for the best price. The staff is very knowledgeable and professional led by Joaquin Contreras. Thank you CGS for your hard work and dedication to the business. I highly recommend this company for all your waterproofing needs commercial or residential.

Gabriela L.

After the most recent storm I noticed that my crawlspace had water coming in and it was really damp. I called 3 different waterproofing companies, so I could compare prices and CGS price was unmatched. The staff answer the phone are really polite and knowledgeable, and answered any questions I had. When the inspector came out, they were really thorough when explaining the solution, and gave me different options in order to help me save money.

Once we started the work the crew were really clean and didn't leave a mess when they left. Honestly had a really good experience overall.

Kevin T.

CGS are professionals in the rehab industry. They take time to set expectations and address concerns. Fair prices, great service.

Chandler C.

I used CGS to encapsulate my crawlspace and install a sump pump. The communication leading up to the project was fantastic. The team answered all my questions, worked with me to deliver exactly what I needed, and never pushed me to make a decision.

The installation crew was efficient, left the work site clean, and were very polite. The work is very high quality.

After the project was done, CGS returned to my home to do a follow up inspection on a simple question I had.

And if good customer service and quality installation wasn't enough, CGS found a cost savings without my knowledge and sent me a check for that amount!

I work in construction myself and I highly recommend CGS. Good work and good people.

Sara C.

I called three different waterproofing companies and CGS had the best pricing out them all. They even had a payment plan which makes it even easier. I was nervous contracting them but the job turned out great and we haven't had any more leaks in our basement. Super friendly staff as well!

Jacinta J.

CGS did a great job at our family home. We had some water intrusion in our basement for quite some time. When it rained heavy the basement was impossible to go to. The inspector who came out had a great attitude and was very knowledgeable about what she was doing! With the help of the CGS crew we are now able to enjoy our basement.They were quick to respond and offered me a payment plan with no interest!! They're super affordable and I was also informed they do all kinds of work for houses so I'll definitely be contacting them for future projects. Thanks CGS!!

Ashley B.

With a recent heavy rain storm we had water in our basement bathroom. We decided to give CGS a call based on yelp reviews. Joaquin and Val came out to take a look and give us an estimate. They were prompt and explained the problem and how to fix it. They showed images of the waterproofing system their company uses and how it works. We have a finished basement and we were concerned about the repairs that would need to happen to waterproof the basement. They went into detail what areas of our basement would be affected. Honest, affordable pricing, courteous, professional, and patient with our multiple questions. No pressure selling. The work looks great and we received a lifetime warranty. The warranty will also transfer to the next homeowner. We also used CGS to replace our roof and gutters. Great work and was completed in 2 days.