Central Homes Roofing

Gail M.

I had a completely new roof put on 3 yrs ago. It leaked last year (2 yrs old) and took multiple phone calls and 4 months to get it fixed. This year the same area had about 35 shingles come off and major water damage on inside ceiling. Milton was 68ish steady and max 90 wind gusts and they're they're saying it's not covered under the storm provision. I disagree and feel it's shoddy workmanship since it has had 2 major leaks in 3 years. This should not be happening in such a short period of time. They are refusing to fix new damage so will be resorting to legal action.

Kelley T.

Central Homes began replacing roofs at Douglas Center Condominium Complex (Commercial Property) in Altamonte Springs, FL on Feb 15th of 2022. By March 2022, multiple leaks were reported in the first set of 3 roofs (including 817). The leaks were repaired and interior areas were resolved by Central Homes.
Sept 29, 2022, we noted major damages in 817 from Hurricane Ian due to a breached skylight. I called Central Homes but they did not respond. I called another company and they came just after I called. They told me that there were no screws securing the skylight and the skylight slid open during the storm causing the damages. The next day Central Homes responded and stated that they had no responsibility because the hurricane was ""an act of God"" and would not be responsible financially in any way.
After contemplating all that had transpired, after months of construction and lost income, I discussed our situation with an attorney and was advised that Central Homes should indeed have liability in this situation. I notified Central Homes but they refuse any responsibility.
After this, we had our roofs assessed by another company. We were shocked that the recommendation was that many of the flat portion of our roofs needed to be replaced in order to have the necessary pitch to drain water (even though it says they were to get ""positive water flow"" in the contracts). Many other areas did not have replaced flashing/caps per contract.
We notified Central Homes and they agreed that we should let the new company replace the flat roofs and they would reimburse for it. We replaced the flats as agreed and then they refused to pay. The other flat roofs that were replaced by Central Homes that were not replaced began to leak and some areas of the tiled areas on others began to leak. We notified Central Homes and they refused to repair the areas now claiming that the warranty was void because we had another company do work on the roofs (which they recommended we use the other company after we showed them the report of poor quality work, work not to code). They still have not paid for the other companies work. We are now having our attorney file suit in court. If I could give a negative 5, I would.

William M.

Given all the horror stories about roofing companies, I found Central Homes Roofing & Solar Services provided a level of service that is sadly now uncommon these days. Their local guy, Payton Brown, came out to assess a leak in a valley of our tile roof. Of the companies we contacted, he easily did the most thorough inspection. Within 48 hours we had a competitive, reasonable quote. Within 10 days Payton dispatched an experienced team. They were professional and very knowledgeable. The work was well executed. And we're very pleased with the results.

Cheryl C.

They have caused so much damage to our home. I could post so much more, however we are saving it for the attorney. They claim they covered the damage, not even close. They actually put into writing that all repairs were covered inside and out. ( under the warranty .) They blew us off for months, then brought in (under false pretenses an alleged engineer,(would have been the next step as structural damage happened) turned out is was just another General Contractor). They actually had the report signed off by a licensed engineer that never step foot in our home. That is a no no. Don't trust this company!!!! They feel they did their diligence. Sorry for their luck, we have everything we needed before they tried to cover up the mess they created. Do your job correctly, and you won't have an issue. Beware of this company! Good luck to all of you.

Todd M.

Update: I spoke with Shane Tuttle and he sent out Willy to see what could be done. This gentleman was a true professional and explained everything to me and all options. They changed the angle of the front hangers and it looks so much better now. Changing ratings to 5 stars

Frances T.

We had our 21 year roof replaced by Central Homes Roofing in 2020. I thought they were a large, reputable company. Their 7 year warranty was a big selling point. I was happy with the new roof because they did a quality control check at the end of the project and came back to fix some minor issues that I wasn't even aware of.
I'm not at all happy 3 years later. We had a leak in the master bathroom in 2022. They came to caulk that area and paint the inside area in the house under warranty. We now have a leak near the chimney in the family room. I was told that this repair is not covered under warranty because the chimney flashing was not replaced since they saw no need to replace it, although other roofers and internet searches reveal that it should have been replaced simultaneously with the roof because the flashing only lasts the roof's life. Central Homes advised I would have to pay to have flashing replaced now, but as a courtesy they came and caulked around the chimney for a temporary fix. How nice of them. They obviously hope to extract more money with future repairs.
We never had problems with the original roof. Now we anticipate a problem every year. Why would we pay this company for any more repairs when we can't trust their workmanship? We need an inspection and honest roofer to replace what's needed and prevent future leaks. Now I know that due diligence with extensive research and investigation is needed before hiring a roof contractor. In my opinion, large companies cut corners because they put profit over quality.
This is from the internet: Regardless of how good your flashing is, we recommend replacing it simultaneously with your roof. Traditionally, with correct installation, the flashing only lasts the roof's life. Even if it's in good shape now, it may only have a few more years.Sep 29, 2022

Ann F.

Many thanks to both Blake and Ryan who handled our roofing needs from initial estimate thru completion of all work. We are most appreciative of their excellent communication ......we knew ahead of time when work would begin and steps in process....dumpster delivery, materials delivery etc. they were always available to us by phone and onsite visits during and at completion of work. They were even very willing to work around our out of town time frame! Great to work with and highly recommend!

Dd S.

BEWARE! They DO NOT deliver on their promises!!!!They will tell you to look at google reviews because yelp doesn't matter but I just had this experience with them as a real customer

We were promised our roof would be completed by tomorrow a month ago but were just told they will now not start it until April. They were aware tomorrow is the deadline for us to keep our insurance.

Don't believe anything they say!!!

Should there be any additional information I'll follow up.

John S.

Started off great, went downhill quickly after roof installation began. The job was left unfinished with several defects in workmanship. The crew returned and did additional damage in attempting to repair the defects. I have given them four opportunities to correct the problems, but they only want to talk to me about collecting their check. Today, I was told by a manager that I am breaking the law by not paying them (for an incomplete job) and a lien will be placed on my home. I would not recommend this company.

Gerry R.

Stay away from this roofing company, they will intentionally damage the interior of your house to escalate the cost of the total repair just to leave you with you having to out of pocket find another company to fix the interior damage. Steer clear, this company is a scam.