Central Homes Roofing

Cheryl C.

They have caused so much damage to our home. I could post so much more, however we are saving it for the attorney. They claim they covered the damage, not even close. They actually put into writing that all repairs were covered inside and out. ( under the warranty .) They blew us off for months, then brought in (under false pretenses an alleged engineer,(would have been the next step as structural damage happened) turned out is was just another General Contractor). They actually had the report signed off by a licensed engineer that never step foot in our home. That is a no no. Don't trust this company!!!! They feel they did their diligence. Sorry for their luck, we have everything we needed before they tried to cover up the mess they created. Do your job correctly, and you won't have an issue. Beware of this company! Good luck to all of you.

Todd M.

Update: I spoke with Shane Tuttle and he sent out Willy to see what could be done. This gentleman was a true professional and explained everything to me and all options. They changed the angle of the front hangers and it looks so much better now. Changing ratings to 5 stars

Frances T.

We had our 21 year roof replaced by Central Homes Roofing in 2020. I thought they were a large, reputable company. Their 7 year warranty was a big selling point. I was happy with the new roof because they did a quality control check at the end of the project and came back to fix some minor issues that I wasn't even aware of.
I'm not at all happy 3 years later. We had a leak in the master bathroom in 2022. They came to caulk that area and paint the inside area in the house under warranty. We now have a leak near the chimney in the family room. I was told that this repair is not covered under warranty because the chimney flashing was not replaced since they saw no need to replace it, although other roofers and internet searches reveal that it should have been replaced simultaneously with the roof because the flashing only lasts the roof's life. Central Homes advised I would have to pay to have flashing replaced now, but as a courtesy they came and caulked around the chimney for a temporary fix. How nice of them. They obviously hope to extract more money with future repairs.
We never had problems with the original roof. Now we anticipate a problem every year. Why would we pay this company for any more repairs when we can't trust their workmanship? We need an inspection and honest roofer to replace what's needed and prevent future leaks. Now I know that due diligence with extensive research and investigation is needed before hiring a roof contractor. In my opinion, large companies cut corners because they put profit over quality.
This is from the internet: Regardless of how good your flashing is, we recommend replacing it simultaneously with your roof. Traditionally, with correct installation, the flashing only lasts the roof's life. Even if it's in good shape now, it may only have a few more years.Sep 29, 2022

Ann F.

Many thanks to both Blake and Ryan who handled our roofing needs from initial estimate thru completion of all work. We are most appreciative of their excellent communication ......we knew ahead of time when work would begin and steps in process....dumpster delivery, materials delivery etc. they were always available to us by phone and onsite visits during and at completion of work. They were even very willing to work around our out of town time frame! Great to work with and highly recommend!

Dd S.

BEWARE! They DO NOT deliver on their promises!!!!They will tell you to look at google reviews because yelp doesn't matter but I just had this experience with them as a real customer

We were promised our roof would be completed by tomorrow a month ago but were just told they will now not start it until April. They were aware tomorrow is the deadline for us to keep our insurance.

Don't believe anything they say!!!

Should there be any additional information I'll follow up.

John S.

Started off great, went downhill quickly after roof installation began. The job was left unfinished with several defects in workmanship. The crew returned and did additional damage in attempting to repair the defects. I have given them four opportunities to correct the problems, but they only want to talk to me about collecting their check. Today, I was told by a manager that I am breaking the law by not paying them (for an incomplete job) and a lien will be placed on my home. I would not recommend this company.

Gerry R.

Stay away from this roofing company, they will intentionally damage the interior of your house to escalate the cost of the total repair just to leave you with you having to out of pocket find another company to fix the interior damage. Steer clear, this company is a scam.

Joanna B.

Please AVOID this company. I read all these 5 star reviews on google about them. They gave us a quick bid on the job because I already had a bid from another company. They beat it. Unfortunately it's been a fiasco from the start. Signed contract May 19th, 2022 and here it is Oct 13th and we're still not complete. We've now contacted an attorney. I didn't want to have to do this route but no one is communicating with us from the company. I wrote a letter to the owner as well.

Jeremy B.

Central Homes roofing replaced my roof 6 months ago. In the process, they tore my screen, broke 2 chairs and left the water running outside for several hours till I got home. They left a mess, I called the super, Victor and told him what was going on. He told me they would replace the chairs... that never happened. Central Homes sub contracts all work to other roofers.

Robert L.

The customer service is HORRIBLE... The salesman continues to tell me the same stories of what he is doing and its the same thing that he told me the last 3 times that I talked to him. He forgets what he has said. After 2 months, I still do not have a written estimate of actual cost. I have 3 other neighbors waiting to see how my experience goes before using this company to have their roofs replaced. I called the office today and expressed my concerns and said that I was thinking of going elsewhere and the lady said, that's fine and hung up on me.