Central Homes Roofing

Joanna B.

Please AVOID this company. I read all these 5 star reviews on google about them. They gave us a quick bid on the job because I already had a bid from another company. They beat it. Unfortunately it's been a fiasco from the start. Signed contract May 19th, 2022 and here it is Oct 13th and we're still not complete. We've now contacted an attorney. I didn't want to have to do this route but no one is communicating with us from the company. I wrote a letter to the owner as well.

Jeremy B.

Central Homes roofing replaced my roof 6 months ago. In the process, they tore my screen, broke 2 chairs and left the water running outside for several hours till I got home. They left a mess, I called the super, Victor and told him what was going on. He told me they would replace the chairs... that never happened. Central Homes sub contracts all work to other roofers.

Robert L.

The customer service is HORRIBLE... The salesman continues to tell me the same stories of what he is doing and its the same thing that he told me the last 3 times that I talked to him. He forgets what he has said. After 2 months, I still do not have a written estimate of actual cost. I have 3 other neighbors waiting to see how my experience goes before using this company to have their roofs replaced. I called the office today and expressed my concerns and said that I was thinking of going elsewhere and the lady said, that's fine and hung up on me.

Kay S.

if I could give a -0 I would but unfortunately that is not an option. The experience from the start was bad and got substantially worse but I signed a contract and I was unable to get out of it without losing tens of thousands of dollars but thinking back I wish I had.
William Buckley was the initial person I spoke with and he made it sound so easy and stress free and gave a pretty reasonable quote to have my roof replaced. As soon as I signed the contract and gave a deposit, there was little to no communication as to when the replacement of the roof would begin
( just an estimated time). Unbeknownst to me, dumpsters and supplies started showing at my home when I was on vacation and my husband got a 6am phone call that they were at our home and I needed to remove the cars out of the driveway to enable the drop off of said dumpsters and roofing supplies. Needless to say I was unable to be in two places at once, they cancelled the delivery and I had to wait an additional 6 weeks to have my roof replaced. Within 6 six weeks of getting the roof replaced, the cost of my roof went up almost 10k more that what I was originally quoted. I reached out to the manager and he explained the increase in cost was due to me going through my insurance ( so there isn't a set price and this is how they get you). From my initial conversation with William Buckley, I was told if I went through my insurance I would save tens of thousands of dollars, which clearly was untrue.

After 6 weeks the work finally started and that was the beginning of our nightmare. The roofers neglected to put a tarp on my roof after removing shingles, causing a huge part of my home to get flooded due to a thunderstorm that night. Imagine waking up at 6am seeing rain coming through your ceiling, walls, my entire Florida room and furniture were completely water logged. Never did I imagine our lives would be so disrupted by having a roof replaced. To avoid any mold issues they brought 3 industrial size dehumidifiers to dry out my home which took a total of 5 days for it to be completely dry(if you can imagine how much water was in the walls and my home). To repair the damage that was done, they brought in two different workers to work on my home to repair the damage due to the home being water logged. Till this day, I still have water stains on my ceiling, the crown molding is coming apart throughout the entire room, wall paneling is starting to separate and I'm still trying to remove paint droppings from my furniture as well as the windows because they didn't use a drop cloth when painting the ceiling. All of this is due to the shoddy marksmanship that their company hired. I had the roof completed in August, 2021 and I am still dealing with them now.

Beware of Central Homes Roofing!!

Lawandale F.

Hired to do roofing. As a customer had to go through unnecessary issues. Spoke to supervisor about beer consume while working. How do I know cans in dumpster and. Dispose of a can. Constantly had to speak to supervisor about structural damage that need to be corrected installing roof. I got back remember you have spots the wood that is old. Now my response when you survey the property you would have address any additional repairs that would need to be address. But instead I am telling them about the damages holes ,pulling off tiles separated the foundation. Even issues about leaving a ladder up over nite for final inspection. I have children in the neighborhood. Didnt want a ladder up over nite. Why was it an issue , the supervisor had come out early to set up before inspectors start their day. Now all in all after the battle the job was done well. Now it is up to the next consumer to get the job done is it worth the aggrevation. Good luck

Ralph P.

William Buckley and Giovani Colon are a great sales and project management team. Everything went perfectly and the installers were very professional. As a retired roofer I can attest that they used the best available materials and installed them properly. I am very satisfied with the job and would definitely use this company again.

Herminio A.

This is the worst company I could have hired. They repaired my roof, that is ok. The problem comes that while they were working with my roof, they caused damages to my front gutter of my house, bending it. Since they finished the roofing's. I contacted my vendor Simon Garcia, who threatened me to remove my warranty from the roofing if I continue asking for replace and repairment of the damaged gutters. They decided to send Central Florida Gutters to repair a bent gutter and fix a gutter with a wrong pitch. When CFG try to fix the pitch, they caused damages when removing the nails from the gutters which are located behind the drip edge. Since then, I realized the gutters were back nailed instead of using the right way to do it (brackets). It's been 3 month asking to remove the nails from my gutter and repair the damages they've caused to my property, but I have not received any answer from them. This will cost me around $7000 just to repairments according to a gutter company I hired for an estimate of damages, who said that because gutters were back nailed , my gutters, drip edge, fascia trim and first 2 rows of shingles must be replace. This person in the photo is from Central Florida Gutters, trying to repair a gutter pitch without any success. Only by removing 2 nails, cause damages to my gutter , drip edge and fascia trim. But, Central Homes Roofing decided not to work with this issue knowing it, even though i have talked to them in person, in text messaging, emails and letters. If they've work on your roof without removing the gutters, you'll have the same problem as well. Just remove a couples of brackets and you will realize they won't go anywhere. You won't see the nails because they are behind the drip edge. If so, ask Central Homes Roofing to remove the nails and repair the damages.

Lindsay A.

Recently had some young men walk into my garage wearing Central Home Roofing polos as I was clearly backing out and trying to leave my home. They walked into my garage unannounced as if they knew who lived there. They never addressed who they were and were persistent on selling me a new roof despite me telling them I'm leaving and uninterested. They continued to stand in my garage trying to attempt to sell me on a new roof before I demanded they leave and began backing out. These sales tactics are unprofessional, unsafe, and I'm sure are a reflection of the quality of their work. Wouldn't recommend this company to anyone.

Kathy P.

I highly recommend Central Homes Roofing. All the employees I dealt with were helpful and courteous. My project manager was Dillon McCollugh. Dillon was outstanding to work with. He was on top of everything, kept in constant contact as I was out of town for a large part of the process. He answered calls & texts quickly and was knowledgeable in all aspects of the process. He made it easy!
Central Homes Roofing handled the insurance part of the process seamlessly. The office staff was great to work with as well. Cynthia Adamic & Ivana Moravec were on top of the paperwork before and after. The roofing crew showed up on time, worked hard and finished as promised. They left me a clean property and a beautiful roof
This is a very professional company all around and I will be recommending them to anyone. 10 stars + guys!!!

Monica S.

Well, I'm not sure where to begin. I suppose from the beginning. The response we had when we reached out was quick and thorough. We had an immediate inspection immediate appraisal and after the insurance settled pretty quick response to installation. Their team have installers and the project manager we were working with were very good.
Once we had our schedule they came out as planned got everything done took about a week which I think is normal. As they were cleaning up the dumpster that was in our driveway for over a week left rust stains and a few of our screen panels were broken, I understand things like this happen but the response is not what I expected. I have reached out four times personally and unfortunately for us our project lead has since moved on so I had to contact their office without any luck. I've been promised phone calls back that never happened, pool screen did get fixed after about six phone calls and we still have rust on our driveway. Somebody came out to look at the rust but they simply poured muriatic acid on it and anyone with any experience knows you don't pour muriatic acid on concrete. So now needless to say we have big white spots with rust stains going down our driveway. I also had to make a second phone call to get the roofing tacks removed from my yard, it's understandable that they get there but there is a way to get them up they left a lot in my flower beds and only used the magnet roller in the grass. So live and learn, for those who follow my post know I rarely say anything negative and I'm not saying I'm not happy with the roof, it looks beautiful but I was given broken promises and I'm now embarrassed that I actually referred this company to our neighbors. I'm not saying don't use this company I'm saying don't give that final check until you are 100% satisfied. I'm hopeful that they will rectify my opinion of them as I informed them that I would be posting my displeasure with the service I have received.