Carolina Gutter Helmet

Tom D.

I contacted gutter helmet to install a new gutter on the back of my house. The salesman came out at the time and date scheduled. After looking at my situation, which I already have a gutter on the house that was not effective, the salesman an suggested that we abandon the existing gutter which was installed inside the soffit and install the new gutter helmet on the outside of the soffit. We agreed paid a deposit and scheduled the install.
Here comes the problems. The install was scheduled for Thursday between 9 and 10 am, at 11:30 my wife called tO see what was going on and the girl in the office said ""what they're not there yet? Let me call the rm and I'll call you back. She calls back says they are stuck in traffic and should be there soon. 10 minutes they show up the installers obviously to me Did Not Want to Be Here for what ever reason I still don't know. The main installer looks at the job and says this won't work, it's going to leak and I don't know what we can do.
I'm flabbergasted that he can stand on the ground look up at a roof and say he can't install a gutter.
This installer calls the owner of the company and says whatever and leaves the job. I immediately call gutter helmet ask to speak to the owner and he's in a meeting and can't speak to me. So I ask for a ffull refund of my deposit and tell them I i would like for the owner to call me. They say no problem.
The owner has not called and I just got off the phone with the salesman wHo is very upset and suggested that the installer is untouchable and the owner believes everything this installer tells him. Well Gutter Helmet you lost $2000. In gutter installation and a potential new roof for 20,000 -30,000 in future business. I guess the Gutter Business is good....... I would not recommend Gutter Helmet to anyone.......

Terry H.

They are very reasonable priced and did a very good gutter installation on my house in fact I have ordered another gutter for a different area on my house they also were prompt on coming and installing it

Bud S.

We have worked with Robie and his company, CGH, for a couple of years on awnings and shades for our back porch. They have been great to respond to our needs including service after the sale. Our main awning was a 25' motorized $8,000 Sunshade which has been wonderful. We are able to enjoy our rear porch in hot summer months so, though expensive, we consider it to be a good investment. We also have bought several motorized drop shades for the porch which give us privacy and protection from wind gusts. Because they are very busy, it may take a second call to get through to them, but they are worth the effort! Good folks to deal with.
Chyrel and Bud, Greenville,SC

Wayne L.

Really impressed with Carolina Gutter Helmet from the scheduling Dept , the initial overview and cost estimate Kerry Shade was prompt with our scheduled meeting he explained the technology and time frame for installation we also received a military and Senior Discount we were sent an email of the contact the company called to remind us of our scheduled appointment Mason our installer was phenomenal he explained the process was mindful of our plants he gave us an inservice on the care and does and Don'ts in summary we highly recommend this company!!!!

Richard R.

Unfortunately there is no lower rating that I can give. I paid in full for an awning from this company months ago and if I had not taken the initiative to call and complain they still would not have called me. ""Robbie"" has made promise after promise and finally said he understood why I am pissed. Stay away from these people and Sun Setter Awnings. They cannot be trusted-will write more if and when I get my refund.

Stephen C.

I don't know where they got my number from but they have called me over and over the last few days. In fact they called me 29 TIMES just today!!! And I already have gutter helmet product I installed myself!!

Quit bugging people, please.

Janet S.

Gutter Helmet has been an active member of the Carolina Foothills Chamber of Commerce for years, and we refer business to them! Great people!

Bryan H.

Great company, and great experience from start to finish! I highly recommend Carolina Gutter Helmet and more to anyone needing outside home improvements.

nene r.

Great in warm weather, heavy rain and when new. Right now mine are frozen and nose must be cleaned every couple of years. Handles pitch well.

Christopher L.

I have been working with Gutter Helmet since this past February and while communications were slow and sporadic, once we signed the contract things improved a bit.

The team showed up on time and was professional and did a great job with the preparation and installation of the guards. We were happy with the outcome and interested to see how they perform over the long term.