Caldwell-Roland Roofing Company

cheryl c.

One star is too many.

In 2020, I paid Caldwell -Roland Roofing 28k for a new roof.

Next rain, my roof leaked.......

I called immediately. For about a year, Caldwell-Roland did not answer or return calls.

Finally, Roger Kochlacs came. He promised to send someone.

That was about a year ago. No one has come. They're back to not answering the phone or returning calls

I read the YELP reviews. They must be fake. Perhaps you have to be lucky and hope the work is done correctly the first time.

Caldwell-Roland does not stand behind their work,

If I had it to do I would run for these people.

I spent 28k and all I got was a lawsuit

RUN!!!!!!

Leticia A.

JR was very responsive from the time of my first inquiry until job completion. All work was performed on-time and as expected. JR is very professional and a pleasure to deal with. All my friends remarked that it was one of the neatest roofing jobs they had ever seen. Not a nail or errant shingle in sight. Would recommend him to anyone who asked. Thank you JR and the Canales Crew.

steve p.

We are 2+ years into our new roof. The work done was of such a high quality that everything looks as good as when it was installed.

These people are artists and we get so many compliments about our roof.

Thank you again.

Fernando O.

We've never worked with such an outstanding company who had such expertise and professionalism. They were always on time. Always kept the premise neat and clean. We highly recommend calling either Roger or Chuck for your roofing needs

Tom S.

Caldwell installed a new roof a couple of years ago. Great job, on time and withing our budget. We were going to go all slate and they convinced us that slate, aside from costing a fortune would not improve the look of the house.
Just last week they replaced old skylights. Same quality workmanship as the roof resulting in a dramatic improvement in the look of the room. Roger suggested using the old frames which save a great deal of money. Their workmen were competent, courteous and cleaned up perfectly.
Highly recommended!

Girlz M.

Caldwell-Roland put a roof on our apartment building. For the units on the top floor, you could see where the nails were hammered in on the roof on their ceilings. Used the wrong sized nails! We had leaks in two units and two common areas during the warranty period. When Steve Roland was there, the problems were resolved, calls were returned and explanations of what was happening. After he left, Chuck didn't return calls left with the woman who answered the phone. So it's two stars for Steve and no stars for Chuck.

Michael M.

As general contractors, Caldwell Roland has been our ""go-to"" roofer for several years. We have found their service to be consistently good, and if any problems do arise, they have been there to take care of them. They can integrate solar into their roofs. They can do high end roofs such as tile and slate, as well as commercial roofs. All in all, an excellent local roofing company worth checking out.

Eliza R.

I know the original owners of the company, who sold it a few years ago. The company used to be fantastic and stand by their work, but since the new owners took over (Chuck and Roger), they have made unethical choices. They fired a lot of loyal employees so they could hire new (and often inexperienced) workers for really cheap. They fired their accountant when she refused to do a number of questionably legal things (if not outright illegal). It's unfortunate what they've done to the company. The past owners ran an excellent business to be proud of. They treated their employees very well, they made sure that all employees were legally allowed to work in the state of California, and Steve Roland (the past owner, who took over the business when his father died) was honest and fair in his pricing and stood by the company's work.

Most of the reviews that are bad are from dealing with the new owners. I would not recommend Caldwell-Roland Roofing to anyone now, and it's incredibly unfortunate. I feel horrible that the new owners have ruined what was a good business and a source of pride for Steve Roland and his family.

Don I.

Caldwell-Roland installed the roof on our North Berkeley home in 1998. There are complex conditions due to the design of the house. The then-owner, Steve Roland worked with me to resolve all design, fabrication and installation issues with me. He took great care and pride in the job. I recently discovered bubbles on the low-pitched portion of the roof of 13 years. One of the current owners-Chuck Fisher, worked with me with the same attention to detail and customer satisfaction as Steve Roland. It was challenging to trace to source of water infiltration. It is reassuring to see a company stand by its previous work and maintain customer relationships for the expected life of products and installation.

Timber L.

I wish I could give less than 1 star. This is a crooked, unethical company. They installed a $28,000 roof on our renovated home. When they were done, there were huge blotches of discoloration. They told me it would wash away after the first rain. It did not. I called, and they came out and gave me a bunch of excuses. They were so unresponsive I just gave up. Now, 1 year later we had to move and sell the house. The buyers had it inspected, and the only thing that was faulty was our brand new, Caldwell-Roland $28,000 roof. It is going to cost us thousands more to repair their half-assed, crappy work. The main guy, Chuck, refuses to return calls. He thinks he's the Wizard of Oz - has a nice young woman field calls and make excuses for him. He is around only to sell you a bunch of expensive promises. We have renovated 5 homes and have never run into such an incompetent, sleazy company. Run, do not walk away from these guys.