Cal-Pac Roofing

Patrick P.

The story started like that. I wanted to save some money and tried Home Depot to do my garage roof. It was very poorly done and took many efforts and home depot coming back, mistakes after mistakes, to get the job done, on the simplest roof possible.

So I went and look for a serious company to do the complex work on the main house and Cal-Pac came hands on, most highly recommended by everyone I talked with, and the GAF company who is also recommending them and there are reasons for that:

They are indeed the TOP of the top!
The Cal-Pac team was outstanding: Fast, accommodating to work with other contractors, super professional. There was a mistake done on the way, Cal-Pac fixed it the same day. The work looks outstanding!
Cal-Pac belongs to these companies that you wish to recommend so much because there are not many like these anymore.

Many houses in my area actually used them 10, 15 years ago, and everyone loves them and enjoys the quality of their work till this day.

Lori B.

Cal Pac was amazing. We chose Cal Pac because we heard about their good reputation within our community. From the beginning of the process when Tony Fredericks came out and reviewed the options with us to the end of the process when the Hillsborough inspector came by and signed all the permits, Cal Pac was pleasant and professional to work with. They did all the work with quality materials and finished in a timely manner. I hope that I don't have to buy a new roof for a very long time, but if I do, I'll call on Cal Pac Roofing.

Monica F.

Cal Pac did our roof in San Francisco this spring and I can't say enough good things about them. Tony was incredibly responsive via phone and email and during his visit for the estimate. Earl and his installation team were great. The guys showed up when they said they would, cleaned up the messes (roofing is messy work!), and did a beautiful job. Our building looks fantastic. The only bummer is that you can't see the flat part of the roof. The shingles are gorgeous, but the flat part is a cool roof made of Durolast (no more tar and gravel), which is an amazing substance that is used the line the bottom of swimming pools (can we say water tight?).

Our building has a light well, as many San Francisco buildings do. When it turned out that the roof at the bottom of the light well could not properly be sealed with Durolast, Cal Pac came up with a great solution. At no extra cost to us, they covered the light well with a new skylight. Air still circulates in there, but water cannot get in. I was very impressed with how they handled this issue because it could have been a deal breaker.

All in all, 5 stars and 2 thumbs up for Cal Pac Roofing!! Thanks guys!

Shirley M.

When we purchased our current home we knew it need a new roof. Ahh..how much fun is that?! We've interview a few company and Cal Pac was fair and promise to do the job right and they were not kidding. They didn't make a mess and clean up after each day. Tony came by and took pictures of the progress of the new roof. Plus he help my 7 year old with a school project and took a picture of a stuff monkey on top of the roof! His teacher loved it.

Now we have a brand new white roof! You can see it for miles!!

Frank T.

Our home is located in the Mills Estates, Millbrae. I am a very particular individual that demands honesty, promptness, business promises fulfilled and a true work ethic. Let me start by saying that I took the time to personally interview six different roofing companies and I intently listened to each sales rep's presentation. Some were better that others, but the bottom line for me was an excellent knowledge of the roofing business, years of Business operation experience, job site referrals and identifying the correct product for the roofing needs of our home.

My first Cal Pac contact person was Project Estimator Tony Fredericks. What a true professional ! Tony took over 90 minutes with his presentation and I was amazed with his working knowledge. Tony answered all my pointed questions and also provided me with a list of Cal Pac recently completed jobs within my surrounding area. Both my wife and I actually drove to six different Cal Pac completed roof sites and viewed Cal Pac's work.

After seeing their work, the choice was going to be very easy. It would be Cal Pac and Tony Fredericks !!

Also, Let me tell you, if Tony told you he would be at your house at 10:00 A.M., get ready to set your watch. At the promised minute he rang my doorbell -- 10:00 A.M. SHARP !! After meeting with Tony and receiving his job bid (which was very competitive), it was a done deal !! Cal Pac received our Job !!

Tony advised us that ""Earl"" would be the Foreman for our job and that the Cal Pac roofing team would be arriving within three days at 8:00 A.M. to start to tear off the old roof. And exactly at 8:00 A.M. a ""SWAT"" team of eight men descended upon our home's roof top and within 2 1/2 hours the ""old"" roof (heavy wood shingle -- 2,850 sq. ft.) was completely gone, dumped into a loading truck and on its way to the dumps. I could not believe it, and then 30 minutes later, the material truck arrives with all the new roofing materials.

We selected the DECRA stone coated steel tiles for our roofing material along with all new guttters, downspouts, valleys and chimney flashings etc..

Two real ""Pros"" Eduardo and Margarito, took over and were the ""Master Craftsmen"" who work with care, efficiency and worked very hard atop the roof . I watched both of them , each day, HAND select each and every wood framer , each tile and carefully place every single DECRA tile precisely on the roof.

At the end of each day, they would take an extra 1/2 hour to ""clean up"" the days work and leave it relatively spotless, this was something that I greatly appreciated!

Within 5 days, the job was completed without a ""hitch"" and turned out to be ABSOLUTELY BEAUTIFUL !!

My neighbors admired the finished roof work and both my wife and I were extremely pleased !!

We are compelled, without reservation, to give Tony, Earl, Eduardo, Margarito and all the Cal Pac support group a STERLING REVIEW OF FIVE ***** STARS !!

Thank You Cal-Pac !!!
Frank and Kathleen T.

Karen E.

We called Cal Pac in San Mateo, and 2 other roofing companies, to get bids on reroofing our older home, which has several small additions that make the roof a little bit ""challenging"" as there is a mix of sloped roofs and flat roofs, and we've had a persistent leak for 3 years where two of the roofs meet each other. Of the 3 contractors we called, only one, Cal Pac, made a point of meeting with us to discuss the options available and to go over those options and what they would recommend. The other two were nice enough on the phone, but said they would drive by and mail us an estimate, which would have been fine, except we knew nothing about roofs.

Tony showed up promptly at 4pm, as promised, which was point number one for them, and proceeded to get on the roof, take his measurements, draw a little diagram of the roof, and take lots of pictures. When he came down off the roof we went to the kitchen table and he showed us his drawing and pictures so we'd understand what was going on, and what it would mean when he described his solution to our tricky roof. He also discussed venting options and the 3 rotted boards that would need to be replaced, and the cost to do the work, which was very fair. We did get the 2 other estimates within about 5 days, in the mail, with 2 or 3 roofing choices and corresponding prices, but honestly, had we not seen what was going on up on the roof, and had Tony not shown us samples of the materials that we could use, these estimates would have been nearly impossible to decipher.

Needless to say, we called Tony back and gave him the job, and as we expected, Cal Pac did just what he said they'd do, on time, with no surprise charges, they handled the inspections, cleaned up and went on their way.

We're very pleased, and think anyone would be smart to give them a call if a new roof is in your future.

Michelle J.

The owner of Cal-Pac continues his shady business practices. In his comment to my review, he once again not only twists the facts, but in some cases, outright lies.

Nowhere in the complaint process to the Better Business Bureau did they address the ""merit"" of the case; in fact, the case was closed ""administratively,"" which is the BBB's term for noting that the two parties could not come to agreement on the complaint.

More importantly, I still wonder why, when I hired Cal-Pac to fix a *very specific leak* and they sold me a new roof to fix it -- why is my roof still leaking in the same exact spot??? Why, if the issue was indeed with a faulty chimney, did Cal-Pac suggest that a new roof would fix the leak I called them about???

Yelpers definitely seem to have had a more positive experience with Cal-Pac than Angie's List members, where Cal-Pac receives an average grade of C, including one ""F"" (to which I will be adding my ""F"") grade.

Yelpers, please beware. If I could give no stars, I would.

g o.

I had a roof installed about 5 years ago. When cleaning the gutters, I noticed some small holes. I called them for warranty service. First, they did not return my call as promised ""today or tomorrow"". After my 3 calls over 6 days, I finally reached the service person. He says it's $150 just to come out and take a look. What about the warranty? Yeah, it's in effect, but it's still $150. And then at least $150 more to fix it. ???? It was a bad decision to go with this contractor that has this useless warranty.

JoAnna D.

Our roof replacement came as quite a surprise. After a weekend of high winds, we found a half dozen of our old roofing shingles had been blown off our roof. We called our homeowners association and Cal Pac Roofing was recommended since they worked with our HOA in determining our community's roofing specifications. We made one call to Tony Fredericks of Cal Pac and he was at our house that same weekend to give us an estimate. He really went above and beyond. He climbed onto our roof to check on things and took the time to patch the areas where old shingles were missing. He also found several wasp hives on our roof which needed to be addressed. He explained the process of a roof replacement and what we should expect every step of the way from the removal of the old roof to the installation of the new one; including replacing 2 existing skylights. He clearly knew what he was talking about and best of all, he never used any pressure tactics. The project included all of the permits and inspections required by Redwood City and Cal Pac handled all of that. By the end of our meeting, we were confident that Cal Pac Roofing was the right company for us. The cost of the project was very reasonable too.

We meet the Installation Manager Earl Ledee on the first day and he was equally as informative, courteous and detailed oriented as Tony. We also meet the installers Margarito and Jose. What was most impressive is that not only were they good at installing a roof, they also kept the area around our house free of debris. At the end of each day, Margarito went around to pick up any debris that had fallen into our yard, our neighbor's yard and the general surrounding areas. They were very respectful of our neighbors. There was hardly any evidence that they were there unless you looked up to see that the roof was being replaced. They arrived on time each day and entire job took 5 days.

Some of the things we did, and recommend to others to do as well, were to provide our roofers with plenty of ice, water or Gatorade and bananas. We provided them with wasp spray so the wasp hives on the roof can be addressed and pose less of a threat to them while they worked. Also, we rented a portable toilet for them. Roof work is hard and often done on hot days so these things make life easier for them and they appreciate it. In turn, they will do a great job for you.

We are very happy with our new roof and we have high praises for Tony, Earl, Margarito and Jose for making the process completely painless. We highly recommend Cal Pac Roofing.

Lauren S.

We thought we could put off a new roof for another year, but then we saw the cracks in the ceiling of our kids' room. Drats.

Thanks to Cal Pac, the only painful part of the process was writing the check... and even that wasn't as bad as I thought it would be (their estimate was very competitive!).

Every person I encountered at Cal Pac was professional, knowledgeable and courteous... a true pleasure. As mentioned by other Yelpers, Tony is awesome. Very clearly and respectfully explained our options. The crew was, too. They were extremely hard working, kept me up-to-date with progress, and clearly explained what they were doing.

The roof was done, as promised, within the week. It looks great!

The only hiccup was that they had missed a couple of gutters when calculating the estimate. I hate surprises when the project is underway, you just can't help but wonder if it was intentional. But the change added only another $500 to the total bill.

All in all an 5-star experience! If all home improvement projects could go this smoothly...