Brothers Sheetmetal & Rain Gutters

★★★☆☆ 3.3 / 5 (41)
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: Sherman Oaks, CA 91423
: (818) 508-0774
: http://www.brotherssheetmetal.com

Company Overview

Bespoke sheet metal and rain gutters
Family-operated for more than 21 years

Business Services

  • Gutter repair

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:8:00 AM - 5:00 PM
Sun:8:00 AM - 5:00 PM

Recommended Customer Reviews

Doug O.
★★★★★

From the very beginning of the project through its completion, I received nothing but professional, courteous and professional workmanship from Brothers Sheet Metal. Working with Ralph Flores was a pleasure. The craftmanship, professionalism and courtesy of his crew were outstanding. The price was economical. And, the contact-free service was greatly appreciated. Highest recommendation.

A R.
★☆☆☆☆

Rude, poor attitude. Ralph acts like he is doing you a big favor to do work for you. Unreliable, unresponsive and not professional to deal with.

Bill D.
★☆☆☆☆

I spoke with them 3 times about some custom sheet metal work and they never bothered to call me back.

Stuart E.
★☆☆☆☆

Promised multiple times to send proposal. Never returned calls.
Inconsiderate and unprofessional.

Trudi M.
★★★★★

Ralph was incredibly responsive and helped me out in a very rushed situation. He and his guys were very professional and Ralph was very knowledgeable about what was needed for our roof design.

Peter R.
★★★★★

If you're looking for old time good quality work, this is the company. I had some minor communication problems but they were WAY overshadowed by the quality of the work..

I have now used them twice for a commercial building in Glendale.

Happy Camper

Robert B.
★☆☆☆☆

I called on a Friday and was told (by John) that someone would be out the following Monday at 11:00 to give me an estimate. I stayed home all day and nobody ever showed or called. I did not call again to ask why. I simply took my business elsewhere. It's too bad they are so flaky because I saw a job they did and it looked good. I guess they are doing so well that they can afford to blow off potential customers and get LOTS of reviews like this one!

Lucy L.
★☆☆☆☆

Brothers Sheet Metal is completely unprofessional. Upon finding their company I looked at their website and saw ""licence and bonded"" BUT didn't see their licence number. So I called in to simply ask as a responsible home owner if I could have their licence number sense their website didn't show it. A women by the name of Stella refused to give it to me. She said and I quote ""why do you want the number? No one ever asks for the licence number"" I explained to her that the licence number wasn't stated on their website. She then said she would have to call me back. Giving this company the benefit of the doubt; I waited two days and I called back. Spoke to Ralph, he was happy to give me their licence number, I verified it and called them right back to schedule a an estimate, unfortunately I got Stella, she then again says ""we'll have to call you back""... I didn't hear from them for a couple days so I called again and got Ralph! Scheduled a time and date with him, he was able to give me pricing but never gave a estimate to sign to start the job and haven't heard from them sense. Moral of the story DON'T WASTE YOUR TIME WITH THIS COMPANY!

Aaron P.
★★★★★

Thanks for finishing my copper roof. Looks nice and so do the gutters that were installed as well.

-Aaron

Jake S.
★☆☆☆☆

Didn't show for two appointments two weeks in a row. Use anyone but this company. The first week they canceled on me an hour before, the second appointment I didn't even get the courtesy of a phone call. When trying to contact them their voice mail is always full - no doubt from all the complaints.

Update: coincidentally I received a call back after this review posted. Whomever I spoke with kept saying they left me a voice mail (the first time they didn't show- yes, a voice mail was left less than an hour before completely canceling) about changing the time. I checked my vm after hanging up on the asshat and I have 3 messages, ZERO messages from this company.
The guy on the phone was really trying hard to pin this mishap on me and have me accept the 1pm time (they were supposed to be at that property at 10am)he apparently telepathicly sent to a voice mail other than mine.
On a side note one can not simply change the time by a few hours and call it good. You are not so important that you're the only appointment of the day.
I will not be using them for any of my properties and I'll make sure everyone I know that has homes, properties, etc NOT to use this company.

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