Bright Solar Energy

Richard C.

Worked with them to Install Back up battery for my house and 5 more panels. Did the Loan paper work and were supposed to be installing. I took a day off of work for install cost me 500 bucks and never showed up. Did not show up 3 times. I had written this Review and Jordan talked me into taking it down and said he would make up for the problem. After talked to him never heard from him for weeks. He always got some life altering excuse why he cant do what he promises. I do not recommend them

Dc Z.

Beware of this company. This company took over the responsibility of Victory Solar, and I have since regretted my decision to go solar. The system has been malfunctioning, and I've not been able to get in touch with anyone at this company for the last three months to get issues repaired. I've called the business line and get a voicemail that is full, so can't leave a message. I've e-mailed the e-mail contact I was provided and the e-mail bounces back. I have the owner, Jordan Ento's, number. I sent him a text message he responded that he would contact me later in the day, never received another response. Called him and the phone went straight to voicemail, but again it's full so you can't leave a message. I'm not sure what to do at this point. Go to the BBB website and look up Victory Solar, now Bright Solar, this is the message on the BBB site:

Alert
See What BBB Reports On
Pattern of Complaint

Beginning September 2022 Victory Solar LLC has developed a pattern of complaints and reviews.

The patterns include poor customer service and service delivery delays, i.e. consumers experienced delays in solar panels & generator installations, repairs and they experienced poor customer service when attempting to contact for updates. Consumer complaints and reviews stated they are trying to reach the company and their calls and voice mails are going unanswered. One consumer stated she has tried for over 3 weeks but has received no contact from company. Another consumer had a mechanic lien filed against them because the roofer was not paid, and the wrong color shingle was installed. Their HOA has sent violation letters threatening to have their attorney get involved if they violation is not resolved. While the BBB was informed the previous President caused problems prior to his departure in July/August, the current complaints are revolving around poor customer service issues of the new management. The number of complaints also continues to trend up.

I'm still paying on the system, and it kills me because it doesn't work. And this means I'm paying for an electric bill on top of the solar system that was supposed to make my energy bill go to 0 dollars. I'm afraid they'll get away without any repercussions. The are basically stealing while the customer finances :-(

Mike M.

This guy will scam my customers and try to get referrals from customers that aren't even his. I have told him multiple times to stop scamming my customers they don't know him they've never worked with him this guy is a fraud