Bow Tie Roofing Systems

Mike B.

Signed up to have a Roof Done July 2016. Took the money and never did the work. Still messing with Attorneys to get the money back.

Kenny F.

THIS IS A SCAM! Do not talk with these people. We signed over an insurance check for over $10,000 to them in October of 2016 and still have no roof. We were contacted by another victim who found the business abandoned and found our file in the trash, with many others. Currently, there are more than 30 people who have been taken and the list is growing. The BBB is investigating and estimates this scam now involves more than a million dollars. Another business started by these owners is called Large Loss Consulting. I am afraid they are going to take advantage of people who are in dire need of repairs due to Hurricane Harvey.

Kathie M.

Scam artists. Signed a contract and signed over our insurance check almost a year ago. Nothing but excuses since and now they don't return phone calls and the office is closed. Do not do business with these criminals!

Ms. Tee J.

Our contract was made last May 2016 with the original owners of Bow Tie Roofing. Then we waited and waited and waited, meanwhile they had 2/3rds of the insurance money up front. We had verified them before even going with them so we thought all was well. With the Austin area growing by leaps and bounds we were not too surprised at the delay in getting our roof. We got our roof done in June 2017 - 1 year later. BUT when you see the job it's done in splotchey patches of color. I'm guessing they bought subpar materials? We have refused to pay for the remainder of the job until they fix it correctly. It looks awful front and back. And now they are trying to say it's our fault and that we have to contact Dow Corning to correct the wrong batch of color tiles they used?They claim they will take us to court. Be my guest! We won't be alone there when we are before judge from what I'm seeing so far! I don't think so. This new ownership is a scam all the way around. And we will be contacting the State Board of Insurance about this company too! Avoid them at all costs...the new owners are scammers BIG TIME with us!

Gillian S.

**please read** I was also scammed by this bogus company. It has been a year since I paid them and NOTHING has been done on my roof. They are evasive and do not return phone calls and move offices frequently and are constantly ""changing management"". I have filed a formal report with the BBB and Texas department of insurance for insurance fraud. I am now seeking legal counsel for damages and fraud. They will lie and steal from you! If you have had a similar situation and want to sue them, email me at [email protected] and we will go after them together. Power in numbers.

Alana W.

I may do another review but as of right now I am considering getting a lawyer because they took our insurance check and still have not worked on our roof. They are supposed to drop off materials tomorrow and start Wednesday and if this does not happen I will be getting a lawyer. I would be welcome to any recommendations of lawyers. Like i said we will see what type of work is done and I may give them a better review. If anybody else is in this situation with this company perhaps we can go to a lawyer together, power in numbers.

Michelle A.

**Please Read** as I highly DO NOT RECOMMEND this company!! They are liars and theifs!!

I originally signed a contract with Bow Tie Roofing in August of 2016 with the Jourdanton location owned by Josh and Jasmin and put 50% down just like the other gentleman here. They said it would take 4-6 weeks to get my roof started. I too got the run around and could never talk to the owners Only the office manager, which she did what she could. They ended up closing that office down and my money was GONE! My contact was moved to New Braunfels without anyone telling me. I had to call once again to find out when they were coming and that's how I found all this out. After calling the New Braunfels office 2 or 3 times I finally received a call from the original owner of Bow Tie Roofing, Jason. I thought there was hope but nope! I ended up sending a certified letter requesting my deposit back and received a phone call from Jason and Mike with them begging me to give them a chance to make it right and not leave with Bow Tie being a bad experience, so I did. Again nothing! So I called again to talk to the owner to then find out that they were under NEW OWNERSHIP.... The new owners were the owners that had the Jourdanton Office, Josh and Jasmin!! Mike had called me and I told him I didn't want to do business with this people and just wanted my money back and to move on. I was threatened with I would be charged with a 35% cancelation fee or the full amount of the contract. I've filed a complaint with the BBB and the result was they said they would contact me to get my roof done. As of TODAY... NO PHONE Call! I am now seeking other avenues to handle this situation. They are liars and theifs!! This was insurance money I paid them and they have stolen from me!! They will lie and steel from you too!! PLEASE PROTECT YOURSELF AND YOUR HOME AND DO NOT USE THIS COMPANY.

H S.

Having Bow Tie Roofing replace our roof was an excellent decision. From the very beginning they took the time to explain to us how the process would work. Once we signed up with them we had to wait a few months to get the replacement scheduled. But when the time came they installed the roof in one day. 11 months later we had a small leak on our porch. They had promised us a 10 year warranty but I wasn't sure how that would work. I called yesterday to let them know about the leak and and they were very kind and understanding. They sent someone out today and fixed the leak at no charge. I would recommend Bow Tie Roofing to anyone looking to replace their roof.

Rich M.

I would not recommend this company to anyone. I paid over 50% deposit in early March with the understanding it would take 10 -12 weeks to complete the install. It's now mid September with the the same sad story that rains have held up the schedules of their crews. They promise to follow up & never do.
At this point I could care less how good their work might be. I am filing a complaint with the Better Business Bureau to see if I can get my deposit returned.

Linda G.

Bow-Tie put a new roof on my house, but did not finish the job. A problem was noted when the person came to collect payment. He agreed it needed to be done and said he would have the crew back out to do the work. He was a nice guy and I believed him. I made several (3-4) calls to him and was told the work would be done. After that my calls were not answered/returned and there was no response to messages. Lesson: Do not pay until everything is finished. I would not recommend them or use them again.