Bossler Roofing

Sal M.

So update on my roofing job: Bossler roofing did a great job! They were quick and efficient and took care of the permits and final inspection. No hidden surprises or up-charges. Got to luv when the owner of the company is onsite the entire time also. Great people to deal with. Will definitely use them when my main roof needs to be done. Highly recommended!

Ruby S.

I too would have given Bossler a ZERO rating.
They replaced a roof for us in our old home, and in our new home they came a few times for repairs, which wasn't fixed properly and we still have the leak.
The receptionist is rude and never gives a message, or if she does, no one returns a call.
STAY AWAY.
Also read about how they removed the roof on a wrong home and refused to fix it.
Not a nice company to deal with!

Jeanne L.

We do not recommend Bossler Roofing. This company came highly recommended by neighbors, but our experience has been horrendous. Took 5 months to complete and we do not have final paperwork a month after. Customer service and communication is sorely lacking It took three or more email messages to get a response from the office. Originally we were told work would begin three months after signing the contract. When we contacted the office in January they were defensive and condescending stating work would not begin until March. Then we received a call at 5:00 PM on January 28th stating they would be removing our roof the next morning. After that took 30 days for tile delivery and another two weeks for them to complete the work. The only time this company contacted us was to demand payment, although all payments were made on time and in good faith. After work was completed we received a letter from Bossler's Tile Supplier threatening to place a lien on our home. A month after completion, we still do not have final paperwork promised by Bossler in our contract.

Amy W.

3/27/18 We Do Not recommend Bossler Roofing, Lake Worth, FL as they do not honor their 5 yr. warranty. In March 2017 they re-roofed our flat roof and added a slant. Water is pooling and materials that they used are not rated for standing water.
In May 2017 we reported a new leak and their repair crew came out and tried to make repairs. The repair foreman said the original Bossler crew did not flash properly. Since then, more leaks have surfaced that ruined our ceilings. (one ruined area is 3ft x 4ft).
It has been one year and we finally heard from Mr. Bossler in March 2018 after numerous attempts to reach him (certified mail, in-person, and by telephone). He stated that his company is not responsible for the leaks.
We believe Mr. Bossler is unethical and a poor communicator.
Note: Within hours of posting this review on local sites, dozens of neighbors related similar nightmares with Bossler.

Brian B.

Bossler Roofing declined to honor their warranty, citing an ""extreme lack of roof maintenance.""
On 10/03/13 I signed a contract with Bossler Roofing Inc (hereinafter referred to as BR) to re-roof my residence. For this and additional work I paid $17,089. The contract came with a 10 year warranty against leaks.
Within a year a leak did develop, but not in the area where my problem with BR became an issue.
BR to their credit did made the repair.
On 11/15/17 my wife asked me to check the stain on the pantry ceiling and I found corner in both the pantry and garage ceiling wet indicating water intrusion.
I then telephoned BR where I spoke to a female who after I told her what my issue was informed me that there might be clause in the contract that would void the warranty.
Looking at the contract ""Terms and Conditions specifically clause #6 ""BR cannot be responsible for standing water to the structure of the roof.""
Subsequent to that I made four (4) telephone calls to BR leaving messages which were not returned.
This seems to be an ongoing theme with this company about not returning calls in a timely manner. All one has to do to confirm this is to read their bad reviews on the Better Business Bureau, Yelp and Next Door
Because I didn't get a return call I went to BR on 11/27/17 where I met with Lillian the owners wife who told me that my roof was to be put on the schedule to be inspected.
On 11/29/17 BR employee ""Charlie"" met with me at my residence where he conducted an inspection of my roof and took photographs which he shared with the owner Christopher Bossler via telephone prior to discussing it with me.
The pictures shown to me showed that my roof in the area of the arched ""GABLE"" which had the crickets (gutters) running down each side was clogged with debris with even plant growth.
NOTE:From ground level the Crickets are not visible from any angle or even a ladder.
In addition, when asked, Charlie told me that to repair the job might take 2 hours, but that he had no instructions to do the repair and that I needed to discuss this with the Mr. Bossler who Charlie said was would be at my home shortly. Bossler never showed.
On 11/30/17 and 12/04/17 I called BR asking for Mr. Bossler to call me which he didn't. Again, more examples of not returning phone calls
On 12/05/17 from Mr. Bossler I received an email essentially stating because of the ""extreme lack of roof maintenance is not covered under a roof warranty, that valleys and crickets must be maintained like gutters.""
NOTE: No debris was found in my gutters attached to my home because those I can see and I clean twice a year. The roof you can't see from ground level or a ladder from any angle so I was unaware of the debris.
My Commercial Litigation Attorney pointed out that no where in warranty does it say that the homeowner is responsible for roof maintenance.
Attached to to the sent email was an engineering study commissioned by BR in 2012 at my neighbors home I believe indicating BR had prior knowledge of roofs similar to mine with debris issues and why was I not informed of this by BR?
It should be noted that I did not allow my HOA on my roof in 2016 to pressure wash my roof because I didn't want my roof integrity compromised by cracked tiles.
Further after becoming aware of the roof debris I did on 12/05/17 have my roof pressure cleaned which I could have done prior to BR conducting a roof inspection if I had in fact been trying to hide the debris from BR, but this goes to show that I had no idea that the debris had accumulated
I would have shared this with Bossler if he had wanted to speak with me. He certainly had the opportunity, but chose not to.
At minimal cost to me, Storm Roofing Inc. repaired my roof leak.
On or about 02/22/18 I received a letter from BR. The letter was similar in nature to other complaints on BBB, Yelp and Next Door in that the complainants felt threatened or intimidated by a caller from BR purporting to be BR's attorney. Please see said websites.
I guess I was supposed to be intimidated as well.
Having retired from law enforcement and experienced just about everything imaginable you can imagine my reaction!.
Per due diligence I forwarded this letter to my Attorney.
The letter in question stated that I could void the warranty by having others perform any repair work.
NOTE: NO PROBLEM, BR will never be on my roof again or recommended to anyone I know which I had already done.
What's really interesting, BR wants to charge me $265.00 for the inspection call. Good luck with that. My attorneys response to that was most informative.
Finally, BR doesn't like my posting to Websites about BR as their letter to me indicated. As my attorney noted, it's not defamatory if it's factual and what I believe to be true.
BR could have avoided a poor review at almost no cost to themselves by just doing the right thing.
I can't wait to see how Bossler tries to spin this..Probably by blaming me?
Bottom Line: Avoid Bossler Roofing Inc.

Amanda M.

I only give one star because you can't give zero. They are the worst excuse for a roofing company ever. Their work is horrific at best, and if you call to complain about a leak after they installed the roof, they get bent out of shape. I wouldn't let them install a roof on a doghouse let alone a real house!! Do yourself a favor and pass this company up.

John A.

Avoid this business. They are lying bunch of thief's. My roof is 6 years old and is now rotting and leaking because they did not flash it. They refuse to even return a phone call. It may look nice when it is first done but watch out a few years later when their shotty workmanship shows up.

Diane H.

Do yourself a favor and find another roofing company. They must tell everyone 2-3 weeks and then you wait months. Work is shoddy and sloppy. They don't believe in customer service. They made a mess of everything on my property and then tell me they will send someone to clean up????? They did not want to take care of any issues we had with them instead they basically threaten you with a lawsuit if you don't pay. The bottom line is all about the money not the customer satisfaction.

Roberta S.

5/5/17 Called to get estimate on leaking Florida room aluminum roof.
5/11/17 employees came and started tarring and nailing 'loose' nails on house roof shingles. Did not come to the door to let me know they were there, just climbed up on my roof and went to work. I had to yell to stop them since that was not the work we wanted done. Was told that, yes, that is what my husband wanted done. Finally employee called office and found that I was correct.
5/12/17 Office called to schedule estimate. Estimate was delayed twice because of weather. 5/16/17 Approved bid
5/29/17 Called for ETA on job was told someone would call me back. Later call said we should hear something by Thursday, 6/1/17.
6/5/17 Called to ask if someone could come put a tarp on our roof since we had a waterfall in our Florida room. Was told 'We don't do that.' Asked when work would begin. Was told be respond to e-mail with the receipt for services and she would get it to someone. i told her we only had the bid approval. She asked if we had paid anything yet. I replied no. Se said that then we did not have a contract.
6/8/17 Called to cancel job. Was told we had a contract and she would have 'someone who knows the legal side' call.
Can't wait!! I am sure I will be editing this after talking to 'someone who knows the legal side' of this.

Bridgit T.

Bossler came and replaced my roof at a reasonable cost. They also came quickly and worked efficiently. I would definitely recommend.