Best Roofing Solution

Tade S.

Oz came through and put my grass in and helped me design around a large tree in the yard - he advised the white gravel which looks great. Def great work for a fair price!

Kate H.

Very content with the process of all the paperwork for building the fence in my front yard. Oz was very professional and compassionate towards my concerns for this project. Payment process was very easy and they allowed me to make payments vs one lump sum. I'm very pleased with their professionalism.

Ana

Suzane S.

Best remodeling solutions is just that, the BEST we've ever used! Talk about Customer Service, Oz responded right away, came out gave us a quote and literally started the next day. Three days later m, yes, 3 days later we had a beautiful driveway and walkway completed perfectly. I highly recommend them for any of your projects.
Give them a call today you won't be sorry.

Carla S.

This company is professional and always on time. We got an exterior paint job and they did great! Looking forward to working with them on our next projects. Thanks Oz and your team for all the work!

Jennifer K.

We had an amazing experience with Best Remodeling Solution and our main guy Oz!! Our bathroom came out gorgeous and exactly how we wanted it. Oz was excellent at communicating with us daily and as needed. Highly recommend this team

Monty Z.

I contacted Best Remodeling Solution to get a quote for landscape work in my yard. Oz showed up right on time and was very patient while I showed him my plans, also making good suggestions in the process. He sent me a very reasonable quote the following day, like he said he would. The reason I say this is because I had a couple of other companies tell me the same and I still haven't heard back from them.

If you appreciate good customer service and fair prices, you should give Best Remodeling Solution a try.

C M.

Best Remodeling Solution replaced our driveway and the roof on our garage. Oz was awesome always checking to make sure we were happy with the job. BRS is fast, professional and I would highly recommend them for any of your remodeling needs.

C. Wright
View Heights

Melina K.

Best Remodeling Solution installed a heater and air conditioning unit for us. They did an excellent job. They were very professional, efficient and answered all of our questions (no matter how seemingly minuscule). We plan on hiring them to do some additional work in our home - that's how impressed we were with these contractors! Also, with COVID-19 going on they took all the necessary precautions and made us feel safe and assured.

Bar U.

My wife and I would like to thank Oz and best Remodeling solution
Operation for being so amazing.our experience was great and we will rehire you guys. We met with 3 different companies before we meet Oz from best remodeling solution, the price was very fair and in our Budget we start with our roof and they complete all work in 4 days with city inspection we were very impressed so we want to do also our kitchen and bathroom. Great company and great customer service. Thank you again guys

Andy C.

I hope these will be my final edits to this review.

1) The gentleman from Best Remodeling Solution (I'll call them BRS from here on out) came to my place to bid on a garage flat roof replacement. They were easily my favorite of the people I saw; it was a quick inspection, a quick quote, and no pressure or hassle. Ultimately I chose them. They were unable at the time to inspect my main roof (also flat), but said they'd do that when the workers arrived for the garage job. That sounded good to me.

2) When the BRS guy returned to sign contracts, he pretended not to remember the quote, and quoted 1000 dollars higher than he had on the first visit. OK, maybe he really didn't remember. But that was irritating. Then, when I reminded him of the actual quote, he tacked on several hundred dollars in taxes to it. That's probably legit, but didn't feel right after the inflated quote memory. Still, it wasn't a bad price so I decided to go ahead with it.

3) On the day that work was to be done, a gentleman inspected my main roof as promised, and reported that it too needed a full replacement. But by then I knew this to be false, because all the other roofers had inspected it and told me either it could wait, or just a small portion needed replacing. He said something about cracked tiles leading to leaks, but my tiles are just ornamental. I chalked it up to ""just trying to augment the job"". But it rubbed me the wrong way. (NOTE: BRS has said they no are no longer working with this gentleman. I don't know whether this is true.)

4) I had been assured and reassured that no debris would fall down into the garage during the job, and that I could work below undisturbed. This was good news because I work from home in the garage. But after work began, debris did begin to fall into the room, and sent me scrambling to cover things with sheets. Ultimately I had to vacate when the air became too dusty. I alerted the workers above, who said the job was almost done & it wouldn't be much longer. (NOTE: BRS says the workers should have notified them and figured out together how to proceed. They didn't. BRS says they're no longer working with this crew. I don't know whether this is true.)

5) This meant after they were done & gone, I was going to have to move everything out of the garage, vacuum it all off, and vacuum out the garage. In the event it took two mornings and was not fun. But it kinda needed it anyway, if I'm honest.

6) A small piece of cement was missed on one of the new tiles. This is minor. I took a pic & sent it to BRS. They arranged to have the worker return. At that point I got confirmation that the tiles are only decorative; not for waterproofing. Once that was done, BRS asked me whether the job was complete to my satisfaction. I said yes, it was. I saved the stories of the upseller and the dust for the questionnaire. But the job itself was complete & I believe was done professionally.

7) An additional minor thing - I wish the crew had done a better cleanup job. It wasn't terrible, and it's probably difficult to get all the debris. But I didn't like finding nails in my yard (I'm a barefoot guy) and other bits of trash. There was even a wrapper left behind from one of their lunches.

8) BRS asked for the balance of the payment through Zelle. I couldn't do it (too large an amount) so instead the gentleman came to my gate to collect the check. He didn't ask for or mention their ""how did we do?"" questionnaire, which I had filled out. But he did urge me to leave a review on Yelp and Google. So I did.

9) When BRS saw the review they were horrified and contacted me. They offered $100 for my troubles, and asked me to change the review. They said they would never work with that crew again. I said OK. I changed the review. I waited several weeks. Payment never came. I changed the review back. They contacted me again. This time I left the review up. Still no payment. Finally, approximately 6 weeks after my initial review, They sent me $100 through Venmo. I sent it back. I'm fed up!

Initially I wanted to give them the benefit of the doubt. Maybe the gentleman really did think he'd quoted $1000 higher than he had. Maybe they really didn't know the guy who tried to upsell the job. Maybe they were too busy to remember to send money they promised. But I'm tired of the whole thing. Today, the gentlemen told me he's dealing with a COVID outbreak at their office, and that caused the delay. I don't want to make light of that. I wish them all quick recovery and good health. But I doubt that prevented them contacting me, or hitting send on Venmo.

I believe the job itself was done well. If not, I guess I'll be back during the rainy season to adjust this review once more. But I can't recommend this company, given this experience.