Best Roofing Solution

LaTanya H.

My house is located next to a freeway on a small hill so there is a slant to my backyard. This company poured cement in my backyard, but did so incorrectly and even damaged a part of my home while doing so. Oz Faigel was the person whom I contracted with and though he initially said he was not the owner of the company and was just helping his uncle, I found out after everything was done incorrectly, that he is the CEO and owns over 10 percent of the company based on CSLB records. I have a more detailed complaint with the California State Licensing Board, but to put it succinctly, the work was not done according to industry standards and though I gave the company plenty of time and opportunities to correct the errors or return my money so I can pay someone else to remove the concrete and pour it according to industry standards, Oz refused both and continued to lie about everything that was done despite the contract terms and obvious errors. I had two concrete experts review the work, one of whom is a retired inspector for the state contractor's licensing board these were the major issues with their work:
1. They failed to install rebar in violation of the contract terms. The rebar indicated in the contract was #3, but industry standard is #4 so even if they had installed it, it would have been the wrong type.
2. The contract indicates crack joints every ""8 to 10 feet, yard square feet,"" but placed over 15 square feet or not placed at all were industry standard would require them to be placed.
3. The contractor has a ""B"" license, not a concrete license, C8, as required.
4. Contractor used psi 2500, but psi 3000 is industry standard.
5. A section of the original concrete was not removed and the company poured concrete on top if it.
6. The concrete began cracking in July, less than a month after it was poured.
7. After contract was signed, Oz told me that an additional fee of $2100 needed to be paid by me for alleged removal of ""additional concrete"" that was subsequently not removed and and a ""second dump truck"" needed for the concrete that never showed up. Oz knew I was in the middle of a refinance and the appraiser was arriving that next week so i agreed under duress and pressure, only to find out that the concrete was not removed and a second ruck never showed up. Also, he showed up on my front porch and demanded payment of the additional $2100 when I told the office that I was not going to pay for something that never occurred. I paid so he would leave and because he said he had to pay his employees. It was all a lie and a con.
8. The work was not done according to industry standards.
As stated, I filed a complaint with CSLB, the contractor's bond company, and now here. I will also file a complaint with the Secretary of State, Yelp, and any where else to warn others of this company's fraudulent behavior. The reviews they have online are not to be trusted. Some may be real, but I wrote good reviews also before I realized that the work was done improperly and in violation of agreed upon contract terms. They discount the job $100 for good Yelp reviews and want the review before the work is finished. So, you think all is well, you give a good review, then find out it isn't and have to go back and change it or delete it. This company is shady. I want my money back, all of it. they violated the contract terms and don't even care or think they are above the law. They are not.

Brendan B.

I had a guest bathroom that required a stem to stern remodel and my normal contractor who redid my entire property (whom I adore) in 2019/2020 has been overwhelmed so I took a shot on this company off of the reviews. After an initial consultation with Oz, we agreed to terms. It took longer than the estimated time but given the chaos and uncertainty of securing materials during Covid I can overlook that. The subcontractors/laborers were the primary ones onsite and they were friendly, hard-working and addressed any concerns I had. I'm incredibly happy with the results and have no regrets in hiring them; should anything emerge that suggests there was anything shoddy I'll amend this review. One note - I was hoping that there was a more thorough clean-up, but that's the least important aspect of the whole job.

Karyn S.

We recently used Best Remodeling Solution (BRS) for several jobs we'd been procrastinating doing. We had our entire front lawn and driveway re-landscaped, our gate replaced, and our house and pool house re-stuccoed and repainted.
BRS did a phenomenal job. We haven't stopped getting compliments from our friends and neighbors. And the speed in which they did this (front yard, driveway, gate, stucco and paint)? Incredible. Maybe a total of 2 weeks give or take a couple days. No one could believe how fast they got it done. Oz was incredibly communicative, collaborative and patient with all of our questions. And if we saw any flaws or had any issues, he had them resolved immediately. The crew was lovely, on time, and professional.
We are beyond thrilled with the results and intend to use them again for some other outstanding projects.

Sisi G.

We hired Best Remodeling Solution to create a concrete walkway in our side yard. We had a limited budget, but Oz and his team were flexible and creative. They helped us meet our goal without sacrificing quality or aesthetics. Given this happened during the pandemic when supplies are low and demands are high, we were particularly impressed by BRS's efficiency in completing our project and communication throughout the process.

Michal K.

I contacted best remodeling for my kitchen and master bathroom.
From the moment I made the phone call I felt very comfortable, the representative was very responsive to my needs, and booked me a consultation within an hour.
I was assigned to Oz, the project manager and I immediately felt that I am in best hands.
Oz was very knowledgable, creative and attentive to my needs.
He was able to come out with a plan that will meet my needs and my budget.
In six weeks I had a beautiful bathroom and the perfect kitchen I always dreamed of.
Thank you , thank you, thank you

Peggy P.

BRS did an exceptional job on the exterior painting of my home. They were very polite and professional during the preparation and repairing of cracks that needed to be corrected. They made sure to cover all areas so paint would not be spilled on the concrete or windows. I was involved with every thing they did. If I wanted something touched up they did it with no questions asked. Oz came on several occasions to check up on the job which I appreciated. I have some other remodeling jobs I need done in the future and will definitely reach out to Oz when I am ready. Thanks BRS fir a jib well done.

Tade S.

Oz came through and put my grass in and helped me design around a large tree in the yard - he advised the white gravel which looks great. Def great work for a fair price!

Kate H.

Very content with the process of all the paperwork for building the fence in my front yard. Oz was very professional and compassionate towards my concerns for this project. Payment process was very easy and they allowed me to make payments vs one lump sum. I'm very pleased with their professionalism.

Ana

Suzane S.

Best remodeling solutions is just that, the BEST we've ever used! Talk about Customer Service, Oz responded right away, came out gave us a quote and literally started the next day. Three days later m, yes, 3 days later we had a beautiful driveway and walkway completed perfectly. I highly recommend them for any of your projects.
Give them a call today you won't be sorry.

Carla S.

This company is professional and always on time. We got an exterior paint job and they did great! Looking forward to working with them on our next projects. Thanks Oz and your team for all the work!