Berkeley Roof Services

Lisa K.

This company has provided the worst customer service of ANY contractor I've ever worked with! They started my job late, than rushed to complete it in the dark with no lights set up and they did not complete their work on the gutters.

I immediately called them to express concern about the work in the dark and left a voicemail, since I couldn't reach a live person. It took multiple voice mails over 3 days before I even got a call back from them. When I did finally hear from them I asked repeatedly to speak to the owner, but 3 weeks have passed and I've never gotten a call from the owner. Three weeks have gone by since their original work, and finally they have come to complete the job.

I asked them to send one of their senior people who hadn't been involved in the original project to inspect my roof (since some of the work was done in the dark), but they sent the original supervisor . As an alternative, I said I'd hire a roof inspector if they'd agree to deduct it from their fee, but they are unwilling to do that.

Since the roof is newly installed I can't speak to whether the work was properly done, but completing it in the dark with no lighting does not speak well for quality control, and their unresponsiveness to my calls doesn't give me a lot of hope of getting good service if there is a problem.

Galen G.

After seeing my review, the company refunded the $400 it overcharged us and apologized for charging us extra for what has been included in the original contract. It also apologized for installing a gutter of the wrong color and getting that part of the order wrong too. I appreciate their owning up to their errors.

Bryce N.

I worked with Miles Morris, the project estimator, on a standing seam metal job bid with a tight timeline. I respect that he ultimately bowed out, as opposed to making unrealistic promises.

Alexander K.

Berkeley Roof Services Westco
My wife and I recently had our roof removed and replaced by Berkeley Roof Services Westco. Getting straight to the point, this company is the best I have ever worked with. I did a great deal of research before choosing this company to work on my home and I am so pleased that I did. Leo was the head of the working crew and I feel very lucky to have both him and his crew. The team worked extremely well together, each individual jumped in to complete a task that needed to be done seamlessly. Kevin Lee was the head supervisor who made sure all the materials were there on time and everything worked smoothly. They were on site every morning on time, answered all our questions and worked tirelessly to get the job done. This job was much more complex than most roofing jobs. We had 3 tar and gravel roofs topped with one more bitumen roofing material. This was really hard work and yet I heard no complaints, just determination to do the best job possible. You can trust this company, I know we do. Lastly, they respond immediately and efficiently. They win the 10 Star plus rating from the Karp family and I would recommend them without hesitation.
Alec and Marie Karp
Oakland, California

Scott J.

Carlos and his team led by Leal worked extremely hard during an unusual stretch of February nice weather to produce an outstanding roof assembly. They corrected standing water on a low slope roof and other issues that existed when the house was built 100 years ago. The master bedroom French doors had an improperly designed threshold leading to a veranda over the garage. They corrected the threshold by adding 3"" of height combined with an integrated custom sheet metal pan to prevent water from leaking down into the garage.
The main roof had ponding issues at the main outlets due to years of neglect. They corrected the wood decking problems, added insulation and crickets to correct the slope and allow proper draining. The outlets were increased in size with added overflows to prevent the roof from becoming a pool and collapsing if the main drains get clogged. The insulation panels have already provided added comfort during cold weather.
The vents and sheet metal coping were properly placed and fitted. The torch down double layer modified bitumen material looks like it will last another 100 years.
Joe Cunliffe produced a very detailed, technical estimate outlining solutions to roofing and water intrusion that never had been properly addressed. A refreshing bonus was that they did exactly what they promised in the contract and subsequent communication. I was very impressed by their work on my other house and was in contract waiting 7 months for a scheduled opening. This is another indicator that their exceptional work is in great demand. The wait was certainly warranted due to workmanship problems from a previous companies' poor work.
Berkeley Roof Services's consistent quality workmanship and professionalism pays wonderful returns in comfort, protection, and property value. I highly recommend their work for all your roofing needs.

Rio P.

We really liked using Berkeley Roof Services. Our home inspector thought that the roof should be replaced. Berkeley Roof Services was completely honest and said our roof was actually in fine shape - we actually had to plead with them to do some repair work that they thought was unnecessary. The work they did was excellent and they were easy to communicate with throughout the process.

John S.

Crew was great. Only issue was miscommunication between the person who bid the job and foreman. And delays with the start date by a couple weeks and estimate of the length of the job.

Allan H.

Though roofing is expensive (swallow), Berkeley Roofing was very competitive. Miles did my quote. very nice guy. Responsive to all follow up questions. He went the extra mile and spent time on the phone with an insulation contractor attempting to integrate the two jobs. Kevin was supervising. Always responded quickly and professionally on the phone. The crew was fantastic with Alex in the lead. Jose. Juan, Pablo, Francisco, Aberdardo, and Horcese were all excellent. They did a beautiful job. Responded to all requests. They were polite, accommodating, quiet, organized, efficient, did beautiful work and always cleaned up. I would highly recommend Berkeley Roofing

Jack J.

They finished my roof today. Took them two days to tear off the old and put up the new. Repaired some rot and terrible flashing that the former owners had done. Looks great and it's guaranteed! Patrick, Jesus, Carlos, Alex and the whole crew were pleasant, clean, organized and thorough. I couldn't be happier, though the proof will come next Oct when the rains return. ;)

Artemis D.

I had my roof replaced by them in 2015. I found them to be timely, professional and accommodating. And as for the roof: so far, do good. I'll change my review if the roof collapses, but so far, very happy.