Ben's Roofing

Sherri P.

Although this business is indexed as being skylight installers, a communication from Gustavo Guerrero, who is the president of Ben's Roofing, responded to my query about installing skylights in my home with the following: "" Unfortunately, we only install skylights as part of a new roof installation at single family residences."" Further, he went on to state ""We do not provide repairs to single family residences. We only install new roofs at single family residences."" At least the response was timely. Perhaps they should manage their ads so that there is greater truth?

G K.

Gustavo with Ben's Roofing is a honest and reliable person to work with. His crews are professional and respectful to everyone. Our complex is undergoing a roof replacement. It is often loud and dusty due to the nautre of the job. They always knock on the door before starting their work and notify the homeowner of their presence. If there are large chunk of debris landing on the patio, I'd let them know and they will quickly clean it up. It's been difficult juggling working from home with the noise so i try to schedule calls later in the day. The forman is generally easy to work with if I had a call, they would try to limit the amount of noise within that hour. it's the price to pay for getting a better roof before the raining season. I'm just glad they are flexible and is good nature about making adjustments.

Rhonda B.

My roof leaked last winter. Ben's father came to my home. I have called five times this month to see if a job had been scheduled to replace my roof. Not one call has been returned. I let them know each time I called that I had already left a message yet still no one called me back. I made a courtesy call today letting them know I was going to report them to the BBB and give them a bad review on YELP. I recommend NOT using them as either the women in the office who take the message are unable to pass them on, or they just don't care about returning a phone call. Does anyone want such an irresponsible company really replacing your roof???!!!

Felicia S.

Please explain the additional thousands costs you added to the original proposal to 19983 Santa Maria Ave, Castro Valley, CA. It may be justified, but the information isn't being passed onto the HOA Board.
On 12/7/2019, we believe Ben's Roofing put a hole in the roof in the attic space, and no one at Ben's Roofing let anyone know. We are investigating as this is a very serious development.

Will be updating as things progress.

Victoria T.

Ben's Roofing is an EXCELLENT roofing company. The owner Gustavo is knowledgeable and courteous. We recently had a water leak issue at our business. They responded quickly and provided quality professional service. We will continue to use them for our gutter and roof maintenance.

Melissa R.

This review is a little overdue, but I though I'd finally write one, given all the rain we've been having this winter. Our roof was replaced by Ben's Roofing in November/December 2015 in anticipation of El Nino (who knew at the time that this winter would be much, much worse). Chris provided a very thorough quote and answered my many questions. We opted for the Golden Pledge Warranty for extended protection. The job took a little longer than anticipated due to issues with our older skylights and rain in the schedule. Sometimes we didn't receive as much communication as we would have liked concerning when/if the crew was showing up that day. I work from home, so that was a bit of an issue for me. However, the final product speaks for itself, and we've had no issues during all this rain with our new roof, gutters, and downspouts. I would recommend getting a quote from Ben's. They're not the cheapest or fastest, but they're a solid, well managed company.

Mike N.

I had to build a new roof for my rental property, and I thought it will be a huge buzzer. But this guys just know what they do- a clean fast and they took good care of the solar panels I had as well. Good job.

Alex S.

I definitely recommend Ben's Roofing if you want professional qualified installers with good communication working on your roof. We started looking into fixing our roof in December / January. It was not easy to find a roofer, but I managed to get 3 bids. Ben's Roofing was not the cheapest bid, but they were the most qualified and trustworthy to do the type of roof we were looking for (PVC) and in a timely manner. Chris at Ben's roofing was very knowledgeable and went above and beyond to answer all my questions. I really appreciated the level of communication Chris put into the questions and bidding process.

The process was seamless, and the installers were communicative and cordial. The install happened in 2 days, with hardly a sign they had been there. The only reason I give 4 instead of 5 stars is that the quality seems to be great, but when I asked to look over the new roof with them (kind of like a final walk through), they were unable to schedule a good time based on my schedule (8am was too early and after 5:30 was too late). It's been a few months since the new roof was installed and I still haven't had a chance to go up and look on my own (we don't have a tall ladder), but I feel pretty good about it. I will update if I get a chance to schedule a walk through with them.

Julie A.

We own rentals in Berkeley and needed to have our roofs inspected for leaks and repairs. Chris came out on 1/30/15 to give us an estimate for repairs and replacement. He did his inspection and gave us his overall assessment. We agreed with him and he said he would email us an estimate within a couple weeks. As of today, 3/23/15, we have not heard back from Chris. I am now contacting others contractors for bids. FYI: my gardener and myself were talking in a corner of the driveway when we witnessed Chris hit the roof of our back garages with his ladder and broke the corner tile. My gardener and I walked over after Chris continued around the corner. We saw the corner piece he broke off lying on the ground. We left there and I decided not to say anything to see what Chris would do. Well, he said nothing to us but he after he left I went immediately back to pick up the tile piece and it was gone. Not my idea of an honest company. One star for showing up.

Kallia P.

Update: I received a call and was indeed overcharged, and will only have to pay the original quote of $170. The convo was not difficult, dude was pretty gracious actually.