BELDON Roofing Company

Crissy L.

False advertising! They offer a free HEB gift card for coming out for estimate. The estimate was too high to my likings and the contractor knew it, because I wanted cheap. When he was leaving I asked about the offer, his response ""Both homeowners have to be present""! Yeah, FALSE ADVERTISING!
I also asked for a written copy of estimate, twice. Never received it & was told that if I didn't take offer today, it would go up $500 tomorrow. I'd like to see this 75% off labor that they advertise.

Robyn A.

I was very pleased from start to finish. Great customer service from the sales team to the roofers! The crew that worked at my home was terrific! Very professional employees. I highly recommend Beldon Roofing.

Consuelo M.

The work looked after gutters were installed. It was after the 1st big rain we had, that we realized that they were not installed correctly. They have terrible service after they have installed the gutters. You call and the person answers the phone, but doesn't know the right questions to ask. If you don't give enough information on what the problem is, they don't sent out the right person or crew with the correct equipment that is needed to do the repairs. What they need is someone who is experienced and knows what type of questions to ask.

D G.

The worst.
No help and refused to send anyone for an estimate. No offer of schedule, work with or any care for a potential customer. Heartless individuals answering phones and if the dollar sign isn't big enough you can go kick rocks.

The reply is hilarious as I'm no competitor but a customer and proudly NOT a beldon customer. My review is there as well thanks for the reminder to review you there as well

Kimberly W.

I would not recommend. We called Beldon a few months ago to make an appointment after a May hail storm. They were not able to even come out and talk to us for OVER A MONTH. In the mean time, we called several other companies who came out within a week to a week and a half time frame. The one we decided on came out several times, accessed all of our damange and worked with our insurance company. We canceled slow moving Beldon. When we posted a review on their facebook page, they removed it. Their response was, they removed comments that were not factual. It was 100% factual, they could not see us for OVER A MONTH. So with that, we decided to leave our review here.

Laura M.

Beldon's product has lived up to their reputation.Jay Benavidez or
Project Consultant, was thorough and we never felt pressured. He allowed us to research and made sure it was our timeline. We highly recommend both Jay, and the Beldon Leaf Guard product.

James B.

Beldon Roofing recently completed installing a complex standing seam roof (72 squares) on our home in San Antonio, Texas. Even though the project took longer than initially anticipated, my priority was for quality and not for speed. Every phone call or personal interaction that I had with Beldon representatives was characterized by courtesy, professionalism and respect for my concerns or questions. Any issues that arose were addressed promptly. The roof is beautiful and appears to be quite well done. To date we have had no adverse weather conditions to challenge the final product, but I have every expectation that any problems that might be revealed will be handled in a prompt and professional manner. I am pleased to recommend Beldon Roofing for the consideration of others.

Vinetta R.

I thought choosing Beldon was a good decision after the hail storm but it was a very bad decision, they have not delivered on anything, they started billing me for services before they even started work on the roof, their team damaged not only the water heater vents but also the dryer vents that cost us another 700$ to fix the damage their team did, they started in October and the work is still not complete in April, my fireplace is now leaking after my new roof was installed but they refuse to admit they caused it????? My fireplace did not leak before new roof and leaks first rainstorm after new roof???????? Sure seems like it's their fault considering they already caused damage to water heater and dryer vents....... On the roof. I wish I had a do over to pick a roofing company

Chris M.

I have had a recurring problem with a leak in our ceiling by our fireplace. I hired Beldon because I THOUGHT they were a reputable company. They came in and ""diagnosed"" my problem. After charging me $4,500 to fix the area, things were fine until we had the first really big rain, and then we had a reoccurrence of the leak.

My mistake was not calling them back right away, but we had a wedding we were planning at the time and I then I had surgery following that. It fell down on my priority list.

After the most recent big rain, the leak came back again and we noticed mold starting to grow at the site of the leak. I called Beldon back, and they performed a leak test by running water on our roof. Nothing happened, so they told me to have the sheetrock cut out where the leak was occurring so that they could see inside the ceiling when they performed the next leak test, which was supposed to have been today.

I waited hours beyond the time the company had set up with me for the workers to come back. No one came, no one called. I finally called the company to see what was happening, and the representative said she would check and see.

It turns out that the company decided that they would not honor their two year warranty on the work to our roof because of the hail storm that hit San Antonio this past year, even though the problem I had was precisely the area they unsuccessfully worked on and had absolutely nothing to do with the hail.

What infuriates me is that not only did they drop the ball in fixing my problem, to the tune of $4500, they instructed me to have my ceiling opened up for a test they decided NOT to show up for, and they did not have the courtesy to even let me know that!!! I now have a gaping hole in my ceiling, with no plans for anyone to come do anything about it. I was told I would be charged for them to do the water test. THAT would have been a handy thing to know BEFORE having a large hole cut in the ceiling per their instructions.

This company is overpriced, overrated, unorganized, and will find ANY loophole they can to not stand behind their warranty. I guess they were kicking their greedy heels up in excitement when the hail storm hit San Antonio. Not only did they decide that this would negate every one of all their warranties of previous work done (lucky them), they also had a windfall of new repair jobs.

There are plenty of good roofing companies in town. Don't give this money grubbing group a penny of your money. They do not stand behind their work, and are terrible about keeping their appointments.

Elizabeth S.

Update: Brad left a reply to my review but didn't ask for my last name so of course he ""can't find my records"". We have called them 6 times and left messages already and no one has helped us so why call again if they take time to reply to a review but not to multiple phone calls stating you're not following up?
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Our insurance agent and home appraiser highly recommended Beldon for our hail damage after we had a terrible experience with another roofer trying to pull a bait and switch. So we waited the 3 months for Beldon to be available for the estimate since they came so highly recommended. The guy came out, looked at our roof for the estimate, took our insurance paperwork, and promised he would send the estimate and a contract ""tomorrow"". He also said it would be another 8 months before they could replace our roof because they are so booked. Frustrating, but for quality work, we were still willing to wait. Well that was over a month ago and we NEVER heard from the guy or from Beldon. Over a MONTH and still no contract, no estimate, and no calls from Beldon. Although we get lots of junk mail from them. Gee, thanks, maybe if you put all the ads you send us on shingles I could have a new roof by now. My husband and I called 4 times telling them we had not received any follow up. Each time the rep who answered our calls was very polite and apologetic, promising a call back each time, eventually saying they would inform a supervisor. No one EVER called back. Wasted 4 months on this company. Maybe they should spend a little less time sending out ads to potential customers and a lot more time calling us back and booking us. And yes we let the agent and adjuster who recommended them know about our experience. So perhaps they will hesitate to recommend them in the future. Steer clear!