Bay to Bay Roofing

A. A.

Rude front office. Impossible to get a written estimate after weeks of the initial visit to my house. Moving on to a different company .

Ian S.

If this is the risk you want to take with your roof, use these guys. If you want an ethical company that knows what they are doing, use a real roofing company. The reviews aren't lies. They would have many more bad reviews if they didn't intimidate people into removing or not leaving truthful experiences in order to get their roof fixed like it should have been the first time.

Staci W.

Update. Bay to Bay tried to say things didn't go as we have stated and that their foreman didn't yell and intimidate my father but that's not surprising as they take advantage of elderly people from our experience and from what many other reviews state. From day one I was the point person for my elderly parents roofing job and the salesman and manager both understood that. I had to email and call their office as they had no clue how the state program (that they participate in) works. Then in their response to this review they claim that they only deal with homeowners. That's rubbish and they are avoiding the real subject of how their bad workmanship destroyed thousands of dollars of furniture and flooded their home. Now they are calling and telling my parents that they will only pay for the damage done to their sunroom and all of their destroyed furniture if they have this negative (yet true) review removed from the internet. We have their voicemail message from the very rude and condescending office manager recorded and are submitting it to both the state regulators and to the My Safe Florida Home Program. They refuse to give my parents their insurance information and we are now filing an official complaint to the state board and with the City Of Brooksville to get their insurance information and we are filing an insurance claim against them. No company should intimidate and bully the elderly and they should not hold money hostage to buy fake reviews. Shame on them.

Tonya H.

Bay to Bay does not honor any warranty. Bay to Bay does not guarantee their work. Bay to Bay does not properly repair. Bay to Bay took advantage of my senior citizen mother and charged her twice for repairs needed to a roof they installed less than ten years ago, and tried to charge her a third time for a place that they ""repaired"" less than a year ago. Charging a MINIMUM of $1,700 for each ""repair"". Check better business bureau complaints. Check other review platforms. Make better choices than my mother did. DO NOT give these people your business or your money. They are predatory.

Dottie R.

Bay-to-Bay installed my roof in 2015 with a ten-year warranty. The roof leaked but was not repaired until 2022. They left the water-damaged wood and never made the repairs to the damage to my garage ceiling caused by the leak. I sent them photos, copies of my roofing contract, and a repair estimate for the garage ceiling. AFTER the repairs were finished, they offered to pay 17% of my out-of-pocket. I have copies of emails and photos to document this.

FaithCharlie H.

From start to finish Bay to Bay Roofing made a stressful situation, a manageable project. Geno came to do our estimate and walked us through the process, answering any questions we had with thorough explanations. They were prompt in getting us scheduled and prompt on the morning of the job. They worked swiftly and did a great job cleaning up afterwards. They gave us the fairest price of multiple estimates and did beautiful work. Definitely grateful we went with Bay to Bay.

Staci W.

I was recommended to Bay to Bay Roofing by a friend that has used them for times with great success Bay to Bay Roofing has been wonderful to work with. The estimator was on time and pleasant and went over everything in detail with us. Carl the foreman contacted us a few days before to let us know they would be coming and then he came out the morning they started and went over everything with us. The crew has been amazing and they even put down tarps around the entire perimeter of the house to catch any falling nails and debris. Leah, in the office was wonderful when we had questions. Overall, this experience was fantastic and we are now going to hire them to do a new roof for my parents under the My Safe Florida Home Program.

Sean M.

They definitely try to be the lowest bidder. Once i read the small print on the quote and contract, I have no idea why anyone would sign it. Read their reviews on various sites confirmed I wouldn't be doing business with them

Stephen W.

By far the best roofer out there, I had the pleasure of having my roof replaced as well as have a truss repaired, the crew had there hands full as my roof is almost 4200sq ft. I had sheeting replaced beautiful new trim installed, the work site my home was kept clean plants respected, I have a pond that was covered and made sure was kept spotless and cared for by the crew as they worked. My estimator was a great help through out, A.J. made sure we knew what to expect and when to expect it, I knew of all the what ifs and hidden possibilities, A.J. Inspected and understood what was needed, we took a side hit from hurricane Ian 4 days after the roof was completed, it was perfect, great job Bay to Bay great family company and will recommend them to everyone.

Wayne W.

We waited almost 2 months from the time we signed the contract for a new roof until work started. There was no prior notification to when the materials showed up as was promised. When work started there was only a crew of 2 and then a crew of 1for the last 4 days. A supervisor showed up around a week into the job and asked how things were going. We did not complain as we thought the job would be done soon. But when the one worker stopped showing up there was no supervisor visits or other communication from the company. In all it took 2 full weeks to have the roof put on. We were promised a magnetic pickup of all the nails and other metals from the yard after the completion of the job. That did not happen and so far, have picked 4 nails from the soles of my sandals/shoes. The permit was not filled out correctly and the county would not finalize the work until the permit was amended.

On a positive note, the one gentleman that started and finished the roof seemed conscientious and from what we can tell he did a very good job. In summary, one-half of the work crew was dependable and did quality work. The estimate given before the job started was fair and better than or the same as the other estimates. If you are considering Bay to Bay Roofing be sure to ask about the lead time and the size of the crew that will be working your job and how long it will take to complete; and be sure they do the cleanup upon completion.