Bay to Bay Roofing

Frank G.

Had them replace our roof and they did an excellent job, even after an accident they repaired the problem and cleaned up the yard to the point you'd never they were there. I would have no problem recommending them.

Marc C.

Awful communication and customer service. Never could get a call back. Was given a project date and no one ever showed up. Was told they had a scheduling issue and it would be the next day....still nothing. After my 8th unanswered call to the office, I decided to drive to the office to try and find out what's going on. No one could reach any of the ""technicians"" and I was given excuse after excuse. After being told the tech was wrapping up a job and would be at my house in an hour, I went home and waited. 3 hours later, I drove back to the office (Again, after plenty of unanswered calls) and was told they could come out on Saturday. Finally spoke to Jim, the Operations Manager, and was very matter of fact-ly told that I was the problem for coming into the office and ""confronting"" their staff. I didn't know calmly attempting to get information about a job you already put a deposit on was confrontational. While in the middle of explaining the issues I had with the service, and still trying to salvage the contract, I was told ""I'm going to end this call. If you'd like us to show up tomorrow and do the job, we will and that's that"". He had ZERO interest in hearing and/or addressing my concerns and attempted to turn them back on me. I'd rather wait a few more months and find someone else than deal with a company that points the finger back their customers for the inadequacies of their business. I've requested a refund of my deposit and will be posting this review anywhere I can find. BUYER BEWARE!

Renee C.

This is a great company to work with. Their staff is caring and the customer is the number one priority. I highly recommend them if you need a new roof.

Mack H.

I bought a remodeled home in January of this year. All of the interior and much of the exterior had been redone and updated except for the roof which is approximately 15 years old. In February, after a heavy rain, the roof leaked through an exhaust vent into my master bath. I called and got estimates from several roofing companies and ultimately decided on Bay to Bay because they had good online reviews, their employees dressed professionally, and they drove company vans and trucks with Bay to Bay logo on them. They were not the cheapest in estimates by any means. The man who came out to examine my roof and the leak said I needed to replace the flat roof section to fix the problem which would cost me $1620. I said ok and paid the estimate. An hour after they replaced the roof, it rained and the roof leaked again in the exact same spot. After repeated calls and 6 more visits to fix the leak, it appeared they finally got it right as the next few rain storms did not cause the roof to leak. I called the owner Anthony Hloska and argued I shouldn't have to pay the full cost of this repair as it did not fix the problem plus the repeated leaks had damaged my ceiling in the bathroom. He equated roof repair to being an auto mechanic and you can't always be 100% of what the problem is.....AND I had a new flat roof for the money. He did take a $200 off the bill.
But just a few days ago after another heavy rain the roof leaked again.....so now we're up to repair visit 7. Maybe the 7th time is the charm? Oh, and after this last call about the roof, Mr. Hloska suggested there may be additional costs as the leak may due to a different problem. Seriously?! The only good thing I can say about my experience with this company is that they were fast. But honestly, if I were to do this over again, they would not be who I called and they would not be recommended by me.

Robert C.

Worst company ever! Like previous poster said they make a mess of your property and a mess of your roof. No stars!

Stephanie B.

Bay to Bay did my roof a couple of months ago and I couldn't be more happier with their work and work ethic. The roof looks beautiful I haven't had any issues with leaks even after that recent storm. Thank you Bay to Bay we love our new roof!

Bud F.

Crews here today.. job looks great..clean up so far spot on..no nail are trash.. crew polite and uniformed ..price competitive,..but installation so far is above and beyond..

Mitch L.

My girlfriend Donna C and I hired them to fix our roof. They charged $8,800. That's a lot of money and they left it looking like s*** they left garbage all over the yard and nails as well. Then Gwen got hurt when a nail went through her foot. When they came to do the roof they came when we were out. We came home to plaster ceiling pieces and sheetrock dust all over the house. We had to clean up all week.
Do not use this company. You'll be sorry if you do.

Jim H.

They need to get a lady to answer the phone that is respectful , not in a rush To get you off the line ... Bad Business

John M.

This was the worst company I have ever dealt with. They charged me more money than any other roofer. The work was so poor that the roof started leaking a month after the work they did. The worst part was they did not stand behind their work. They refused to come back to correct their terrible work, I warn people to stay far away from Bay to Bay Roofing.