Aussie Roofing

Filo B.

Mike called me from a 707-070-0705, that you can't call back. We made an appointment. I asked for their contact number, and Mike gave me +1 (415) 472-2800, that you can't get through when you call. The technician never showed up. I googled the business, called,

K J.

Competent company as far as the work goes, but horrible customer service. They don't return calls, provide quotes when they say they will, or respond to follow-up inquiries.

carol r.

Every time it rains I am reminded of the poor work they did. Everything leaks, someone came out and took pictures of the leaks and then never returned my calls. Went way over their bid, and added work I didn't authorize...thousands of dollars over.

Chris A.

They were great. Did a wonderful job! Highly recommend. Did repairs and then total roof.

Tom C.

After an early hiccup related to scope of work (resolved) job went well. Work crew was very friendly and efficient - nice job of cleaning up after each day - roof looks good.

Martin R.

We have a double-A-frame Eichler. Less than 10 years ago, Aussie Roofing put modified bitumen over enhanced insulation on the flat part and asphalt shingles on the peak.

The first thing that happened was we started getting water entering from around a skylight, I think because they raised the level of the roof and gave it a slight pitch, which made water in windy, wet weather wash into it. They came out a couple times with no real success until I had a skylight company box in the skylight and raise it.

Then I started to have to repaint the fascia. They put flashing without a real drip edge over the roof sheeting, so water would wash up under the flashing and soak into the fascia. Eventually Orlando came out and looked at it when we were out of the country. If I understood his proposal, he could tar in the flashing for nothing, or else he could redo it the way it should have been done for a couple thousand dollars. I put some flashing tape over it and tarred in the flashing myself.

Each time to get them out it is like pulling teeth. I call and talk to madame for a half hour to explain the problem, she says she will have Orlando call me, but he doesn't, so I repeat the the process after another couple of weeks.

We had some ventilator fans installed in our bathrooms which needed to be boxed into the roof and covered with torched-down roofing. I started the process again with them. Although madame said they were very busy, she would have Orlando call me. Must have been about 3 conversations over more than a month with no result. I called another roofer.

Now with the rain and weather we have a leak in the pitched-roof section. It may be covered by the guarantee - I don't know. I don't have the patience to deal with them anymore. I called somebody else.

Dawn T.

We have Aussie roofing installed our gutter 5 years ago, they came out did the estimate and then when they install it, they said the estimate is too short and I must pay additional money otherwise they would just leave without finishing it. So I paid additional money (about 10% more than its original) and it supposedly good for 30 years. It starts to leak in the second year and when I called them they said they would come out and would charge $100 to inspect it! I did not have them come out because they said their workman ship only warranted 1 year!

Now it is leaking everywhere two gutter joined together. I had a repair man came over to give me an estimate. He found that not only the joints are leaking but also one of down sprout they put on did not attach to the gutter it is hanging there did nothing for last 5 years!
it may look good for just one year, when they get away with their so called warranty.
I have really bad experience with this company! Be careful with their workmanship!

Donna W.

We tried for two summers to get them to inspect our roof as they were specialists in metal roofs. They were always very busy but promised to call us back. Never did. We finally had a good response from Wedge roofing.

Charles G.

We received 4 bids for needing roof work on our home. Orlando came out to meet with us. His bid was the second highest. We went with a bid that was about 1/2 of his bid. I phoned Orlando to tell him that we had selected someone else and he gave me a hard time about ""You get what you pay for."" Nevertheless, the company we'd selected did a fabulous job. Several weeks after the job was completed, Orlando phoned again and criticized our selecting another company and again, ""You get what you pay for."" This was totally unprofessional and uncalled-for. Be very careful whom you select. I have no idea about the quality of his work, but his price was very high and he really lacked professionalism and courtesy. AND, he's not Australian!

Donna M.

This company is amazing!!When we moved into our home over thirty years ago, we called in a company that came out and did a questionable job,as we had to have it redone 6 years later. That's when we first met the great folks at Aussie roofing. They did such a great job, that now ,twenty five years later, we had them back for a new roof!We simply didn't even consider anyone else because of the quality of their work the first time.When they came in to get started, some of the same crew members were still with them , and they had their sons with them now!I think that says a lot about a company, when they can keep the same employees for so long!
They did an excellent job estimating, so no bad surprises there! But the real tell was in the finished product. The details!!!There was so much rotten wood as they repaired all 6 roofs on my property;they not only fixed all that you could see, but things that didn't show.They replaced my old skylights with UV protected ones that have the most wonderful golden light, taking away my fear that they would be too dark.They work with you every step of the way and ,again, THE DETAIL WORK!!!!Simply cannot say enough about the positive experience with this company, from the office staff, to the workers and of course Orlando himself!!