Atlanta Roofing Specialists

Tim M.

Rictor came out to give my roof a inspection. He was very detailed on educating me with the kind of roof and shingles that I had. He gave my roof a clean bill of health and what to look for on my own. I will be calling them when my roof actually needs work. I appreciate the honestly and education. No pressure of anything.

Robert W.

I received an estimate from the co owner Mr. Kevin King back on April 15, 2021. Good honest person even recommended that I did not need a new roof only sky lights while other roofing companies did not recommend this. I had to reach out to him to remind of receiving the estimate. Once I received estimate, I returned the signed estimate via email and letting Mr. King know that I was ready to start install and can render down payment for sky lights. I even left him a voice mail message but no returned call till this day. I was very surprised being that he mentioned that his company had completed many jobs in my neighborhood. To be one of the owners and no followup is very disappointing!

V S.

This company made a painful situation painless. I found myself in a tough spot after finding out that the roof of my new house unexpectedly had to be changed. I had several estimates done, but Mark was so genuine and confident in his work that I decided to go with him. His estimate was incredibly fair and he didn't try to upsell me or cut corners which I really appreciated. Jerry was absolutely wonderful and such a genuinely nice guy--he goes above and beyond his responsibilities and is so responsive . The crew worked fast, neatly, and they really worked hard. I make sure to recommend this company as soon as someone mentions ""roof"". Very impressed with their work and top tier customer service. 10 out of 10 for sure.

Janet L.

Billed 25% more than estimate AFTER job started. Said they would not warranty my roof unless they replaced my sky lights AFTER job started. Billed me $5,000 more than their estimate.

Old sky lights were fine, but new ones leak. After two visits to fix, they now tell me the sky lights are not a warranty item and I should RUN FANS in those rooms to stop water dripping on my floors or replace the NEW sky lights.

Total rip off company. I would NEVER use them again.

Fran S.

I have lots of good things to say about Atlanta Roofing Specialists, so this post will be very long!

It pays to do your research, as I have learned from other things. I found Atlanta Roofing Specialists on the Trust Dale website. I wanted to feel somewhat secure knowing that there were reputable sources who I believed would place their good name and reputation on the line to truly help people make the best and quality decision one could make, so at the recommendations made on this site, Atlanta Roofing Specialists were one of my selected estimates.

Atlanta Roofing Specialists scores high on the list. To begin with, they are professional. They provide a well documented folder that contains a bio, their licensed credentials, tons of real references, and the quality of service they provide. Due to the current pandemic situation, they sent all of this electronically which was perfectly fine. Next, once the appointment was scheduled a trained professional roofer, David, took the assessment of my roof. One thing that really impressed me was that he got on top of the roof that man spent almost two hours up there! At one point, I had to check to see if he was okay because I feared the worse, but he was meticulously doing his job. Wow! After the assessment concluded David explained that he would send all the details, including the measurements of the roof to my email. An hour later, I had the proposal, and it was extremely fair priced, detailed with what would be included, and any small add-on pricing for minor issues.

The week of my appointment the office called to inform me that I was confirmed and ready. I also received a call from the project manager, Casey, who wanted to let me know if there were any questions or concerns that I could reach out. All of these steps provided by Atlanta Roofing Specialists were mental notes I took because they were vital to me as far as outstanding customer service is concerned. It's always those little things that have the major impact in business.

The day of the job, the workers arrived shortly after 6 o'clock in the morning to get started. It was a large crew and they wasted no time. What I noticed immediately was how much care the crew took to make sure they picked up each and every piece of debris the fell down on the ground. I saw people on their hands and knees picking up tiny pieces of materials that had fallen. I noticed that they used blowers and other machines to make sure nothing lodged between bushes and grass blades. It was a sight to behold, and I was well pleased thus far.

When I went to inspect the materials, I was relieved to hear the foreman speak clear English which made me feel comfortable with my limited Spanish, so communication was not impeded. The pallet of my roof was exactly as desired. Although I had both the office and the project manager verbally confirm over the phone my order, mistakes can still happen. In this case, Atlanta Roofing Specialists were on point. During the process, I did not go check the progression because I did not want to get hit in the head, and I also did not want to get into the crew's way. I trusted the process and allowed them to do their magic.

At some point in the day, the foreman on the site came to make sure I was satisfied and Casey stopped by to inspect the job. I literally had no complaints or issues. The crew literally stopped pounding nails at 8:15 that night. Wow! They got it down in one day and they made sure it was right up until the last bam of the mallet! Who could ask for anything more. I am very pleased with the beauty of my new roof. If you need a new roof give them a call and tell them Fran Skipper sent you because you may be eligible for a great deal as a result. I highly recommend Atlanta Roofing Specialists!

John G.

Atlanta Roofing Specialists put a replacement roof on our home just over 10 years ago following a hail storm. They were extremely professional, thorough, and timely then. We recently developed a small roof leak during the heavy winter rain storms and once again called Atlanta Roofing Specialists. While we were just outside of our warranty period, the Atlanta Roofing Specialists came right out. Again they were very courteous and professional and quickly took care of our leak... The surprise and delight was that Atlanta Roofing Specialists also took care of our repair under their 10 year warranty even though we were just outside of coverage... How many companies would do that? I suspect not many, but this company has certainly earned our respect and we would highly recommend them! Thanks Atlanta Roofing Specialists

John S.

Called them this morning and even though they supposedly have a 24 hour emergency service their next available appointment is 2 weeks out. I have a roof leak and need that repaired but also told them I may replace the roof. Two weeks waiting is a long time for a company that wants to earn your business and trust. I will shop for another roofing company willing to respond back to an immediate roofing problem.

Nancy D.

We have used Atlanta Roofing Specialists to replace roofing for our residential and commercial properties. Both time, we are extremely happy with the result. This past week, I scheduled a repair estimate for my in-laws house. They have a water damage along the ceiling and wall of the guest bedroom. Rictor was the technician that came out. Even though the result of his finding was not roofing related, we really appreciated his time and suggestions.

Jason B.

This company was a joy to work with. They installed the new roof for both buildings in my condo complex. They also installed a skylight and added some structural support. ARS was prompt, extremely responsive, and truly went over and above the call of duty by helping me secure some additional materials for another project. Dan was my point of contact, and he could not have been more helpful, more professional, and truly a made the experience very easy. If there was an issue, ARS worked quickly to resolve it. I would, and have, recommended ARS to others. Two enthusiastic thumbs up!

Debbie R.

We had a tree fall through our roof and it did quite a lot of damage. We had called a couple of other roofers until we call ARS. Kevin came out and gave us a great price. Because of all the rain we had to wait but when the day finally arrived Ricky's crew started ripping the roof off. It took a day and half but they worked thru the mist and rain. When they left you would not know that anyone had been here. They cleaned up everything. Keith was our supervisor and he went over the contract as well as the change orders and answered all my husband question so there was no guess work on the final price. We were very happy. Love my new roof. Debbie R