At Your Service Restoration & Renovation

Marc E.

I have not been able to get a response from AYS regarding my hardwood floors they installed 2 years ago as several boards are losing their finish. The AYS project manager and GM came out to my house about 5 months ago to look at them, and they determined the boards were defective. Now that it is their responsibility to replace them, they have been unresponsive. I hope this message will lead to some response as this has been an extremely unprofessional experience.

Cathy R.

Our experience with AYS was absolutely wonderful. Shane was great to deal with and he offered to pray with us and for us during his visits throughout our project. His knowledge of the insurance process was so helpful. AYS found additional items and assisted us in navigating through the insurance nightmare to insure our home was repaired promptly and professionally. We are so thankful to Shane and the entire team with At Your Service Restoration. We highly recommend them in your time of need.

Laura M.

The work was done well and Johnny was very helpful and got me through a trying experience but the sub-contractor would not show up for 2 out of 5 days even though he said he was coming. Also on the first day he didn't show up for 7 hours after expected. Also showed up at 7P one night unexpectedly and wanted to work. The work actually took a week but ended up spread over 3 weeks with the frequent sub-contractor absences.

Marla M.

We used this company to restore our home after a large plumbing issue. We had multiple issues throughout the entire process. We were not always informed of when workmen were coming and the product used was inferior. We had so many issues that our project manager was removed from the job. We are now having issues with the hardwood floor warping and the grout cracking. Someone came out to our house and we were told nothing is covered by the warranty. They are blaming other aspects of our home; however, we have never had trouble in the past and we had hardwoods and tile for 20 years before they came! I would NOT recommend this company.

Kathy M.

This amazing company went above and beyond in helping us restore our house after water damage!! We are so thankful for their kindness, professionalism, and work ethic during such a stressful time in our lives.
Tim and Ginger assured us that our home would be restored in a timely manner and that the work would meet our expectations. Their crews were incredible and we are very impressed with the quality of work that was performed. There was an area of drywall repair that we noticed after it was painted and Daniel repaired the entire wall and repainted it so we would be completely satisfied! It looks fantastic!! We truly appreciate the hard work that all the crew put into restoring our house and completing it by a very important deadline that we needed it by! Highly recommend this company and their awesome crews!!!

Lewis B.

We had a very bad experience with ays mostly due to ays using subs who who used subs and no one communicated with each other. The painting was awful, floors were cut and gouged. Sheetrock was not patched correctly. Stay very far away from ays.

Patricia D.

Pete Vance was our project supervisor. We had a very good experience. Pete Vance responded in a timely way to all my communication. The subcontractors were professional, arrived when they said they would, worked diligently every day, and did a most excellent job.

Thanks to all the guys, it's so nice to have my downstairs back.

Myra J.

AYS is the best restoration service company you can have when it comes to major restoration services as a result of unforeseen disasters in your home like flooding, fires, etc...A pipe burst in our home which caused extensive damage to the walls, carpets, tiles, etc.. Peter Vance one of the project managers, contacted us immediately and worked with our insurance company to ensure all services due us was covered, in addition, he assigned contractors based on their area of expertise (painting, install of drywall, carpet installation, laying floor tile, and cleaning services). He kept us abreast of each phase of the job, and was extremely customer focused. Peter Vance was a pleasure to work with as he knew his job well, and the importance of customer service.. He truly under promised but always over delivered. We are extremely happy with the work they have done and sadly after working with them over a month, we will miss them now that the job is completed.. Leo Ramirez another project manager oversaw the finished project and was very accommodating as well... These guys are to be commended and represent AYS in a stellar manner. Our home truly looks like we never had a disaster and is absolutely beautiful.. Thank You Peter for going above and beyond.

Joe & Myra Farmer

Travis C.

Brad and his crew have been the most professional and quality work provided for my 1st unforeseen home claim repairs a home owner can ask for! Their timeliness and craftsmanship are exceptional.

Jennifer P.

In the middle of Sept. my home was water damaged on the main level of my house. AYS Restoration was quick to respond, quick with estimates and very professional and courteous. I feel they went out of their way to accommodate my time and schedule. I had to have 3 rooms redone from the damage. This included new drywall and flooring. The end result looks amazing. Not only did it look like nothing ever happened it looked better then it did before.
They communicated all their timelines and I knew exactly when they would be doing repairs and what exactly they would be doing. They were always on time and were very courteous and professional while in my home.
I would not only recommend them to others, I will definitely be using them again for other projects I have around the house in the future.