Assurance Roofing

Harrison J.

Assurance roofing replaced my entire roof of August last year. They replaced a portion of roof with dark shingles and did our flat roof in a bright white TPO material. Looked horrible and wanted him to fix the problem. He suddenly disappeared. Would not return phone calls, texts or emails. We had a lot going on in life and we could live with a mismatched roof. Well this month we discovered a leak coming into our kitchen. I quickly contacted him and still have not heard back from him. Dan will not respond to emails, texts, or phone calls. Assurance has been completely unresponsive and have seemingly disappeared.

Tony F.

Made an appointment to meet and they did not show up. Also no call or response to my follow up. I understand things happen but also respect that people are busy too and I rearranged my schedule to meet. You could have just called to reschedule.

Karen S.

I had to go up on my roof to take out some wasp nest. This is when I discovered that they had not covered the flashing on my roof in some areas. I have called, emailed and absolutely no response from them.

Luis M.

Just want to let people now that this company did a job on my house broke a gutters on front of my house and they say that they will send somevary to fix it's Ben a month and still no show to fix also let some nails expoxed on my family room it like this they get your money promise you that they will fix any damage but they just don't care so becarefull whit this company call assurance roofing

Jimmy B.

I knew I had a problem when i saw shingles on my yard after wind storm. I received several bids and Assurance roofing was the only company to meet with my adjuster at my home. Even though my claim was denied I wanted to install a new roof for resale value. The communication was great. The crew was very efficient and professional. They spent a lot of time cleaning up to the very last nail. The whole process was easy and seamless. You can tell this company takes pride in their work!
Thank you!

Jennifer S.

Roof repaired and I didn't have to do a thing! They made it easy from start to finish and took care of it all. It's been a few months now with no issues. They even reached out to follow up and make sure I was happy. Friendly, fast service.

Jason S.

Service Service Service - Assurance roofing has been our go to for all our clients in Central Texas for years, if you're a home owner or a realtor Assurance Roofing won't let you down.

Jenny A.

Best customer service ever. After hail damage we experienced a leak. Dan wirh Assurance roofing was personable, professional and organized. He dealt with the insurance company directly and the whole process was seamless. I really appreciate it and highly recommend to anyone in need of roof repair.

Daniel C.

Assurance Roofing did and awesome job working with my Insurance Company and getting my roof sorted out after a storm damaged it in 2014. They warranty their work which is good as Texas weather is brutal but so far when there have been issues they have responded promptly and acted in good faith to attempt to sort them out so I am happy to recommend them if you need a roof done in Austin. Some may question giving a full five stars to a provider when issues have, in fact, come up but I am recognizing that mistakes happen and some things are beyond a company's power to control so, as long as they keep standing by their work, I will let them keep the stars they earned with the great initial service and prompt follow-up on issues.

Jared W.

If I could give less than a one star for this company I would. I had Assurance come out and fix the roof on a historic property that my family purchased. It has leaked since day one and they have refused to fix it. I have called and called and they ignored my calls. When they finally got back to me they disappeared again for weeks at a time. They even had the owner come out and he said he'd get back to me which again was a flake. The the owner had a general manager come out who said he'd get back to me and he never has. In the mean time I still have a leaky roof, my house keeps getting damaged and I'm out $16k with a 5 year warranty that the DON'T stand by.