Arana Roofing

Lance L.

Through Avi arranged for a serious roof repair, inspection, and maintenance. He was quick to inspect and estimate, thorough on his explanations, and quick to do the actual work, well documented with photos as the workmen did the repairs. High quality materials were used, and subsequently, separately, we worked with Avi again to get gutters installed extensively. That too went forward quickly. He, and others we met during the two jobs, were all friendly and courteous, and patient on sorting out any problems, color choices (gutters), or repair choices (roof). Arana is also rated A+ by the Better Business Bureau. For all these reasons really recommend highly! Some may be more or less expensive, but we felt what we paid was worth it for the quality, quickness, and professionalism of all concerned.

M M.

I would highly recommend Arana Roofing based on my experience with Avi in repairing my leaky roof. I called Avi on a Saturday morning to explain my issue and he came within two hours. After his assessment he determined the leak was coming from the angle on my roof pitch where the tile was raising. He sealed the area and around all the pipes on the roof. He inspected my skylights and everything else looked great. He was not expensive and the value to my home was restored. I got his name and number from my sister that had an even better experience. She was told by two other roofing companies that she needed to replace her 5 year old roof. Avi came out and determined that the previous company did not use the proper ridge caps on the top corner points of the roof instead they bent the roof tiles to create the ridge caps. He corrected my sister's issue at a fraction of the costs if she would have listened to these other companies. Being single women, it is a true blessing to find a company like Arana Roofing who seeks true solutions to help customers. Great company and Avi is truly a professional and knowledgeable man. Thank you Avi.

Elizabeth S.

Arana Roofing did a significant repair of our concrete tile roof mid August,
the week before the heavy rains. We are happy to report that the new repairs withstood the deluge. We initially met with Rey, who assessed the damage and gave us a very fair price. Frank made the repairs. He was timely, professional and did an excellent job. We highly recommend Arana Roofing.

Diane P.

BUYER BEWARE. Avi handled the roof repairs on my four unit building in April and May 2023, totaling over $6,000. I got written warranties for both jobs, for 5 years material and 6 months labor on one invoice, and two years material and flat roof one year on the other invoice. In August 2023, leaks occurred in exactly the same spots where the earlier repairs were done. I tried calling Avi but the mailbox was full. I tried emailing Avi, twice in three days, but I got no response. So it would seem that Arana Roofing and Avi are ignoring me and thus not honoring their warranties. If I do not hear from Avi, I intend to file a claim in Small Claims Court. So I would suggest that buyers look elsewhere for a roofer because even with a warranty, Arana Roofers of Encino don't perform.

Katherine G.

We were very satisfied with Arana Roofing. They were very professional and addressed all our questions and concerns. Their bid was fair, they worked in a timely manner and they left the site very clean. I wouldn't hesitate to recommend them. Avi was readily available during the job and got the permits and inspections speedily.

Scot L.

Noe Arana and his crew were amazing. We had our house re-roofed in Studio City. The price was very reasonable, they were able to start the job really quickly and within a week it was done. Those guys worked amazingly hard. The crew that removed the old shingles did it in a day and left the area around the house clean as can be, which I couldn't believe since it is a messy task. The new roof team was great too and the cleanup each day and at the end was amazing. It was properly inspected before and after and everything went smoothly. It even rained the day after it was done and of course no leaks. Thank you guys and I would recommend you to anyone!

Denise B.

Avi has generously provided 2 estimates of 2 different rental properties and has been more than happy to help. He is professional, knowledgeable and provides excellent customer service. I will always call Avi @ Arana roofing first for any and all roofing repair needs.

Ari W.

My insurance company needed a certificate that my roof was in good shape to renew my insurance and Arana Roofing (Avi) was able to come out quickly, assess what was going on, and come back for repairs the next day. The repairs involved resealing most of the inlets, pipes, and chimney cap with pro grade white silicone. And my insurance company accepted their invoice. The speed and quality of the work as well as Avi being a nice guy to get along with gets 4 stars.

The minus star is for some of the communication and the follow up:
* We had agreed on a price ahead of time but he called to ask for more money to do optional additional work on something during the repairs that was not discussed after the initial inspection.
* One of the repair items I mentioned during the price discussion didn't end up getting fixed, for common reasons that could've been mentioned ahead of time.
* Getting a hold of him to get the necessary invoice afterward required a lot of pushing on my part.

Overall, they do good work but be sure to be very explicit and upfront about what you're getting out of the work and get everything you need out of them upfront before handing over full payment.

Update: Avi called me after I wrote this review and explained that the additional work he called me about was purely optional and why it was difficult for him to provide me a referral for the unfixed repair item. While it would've been nicer to get this info at the time of the repair, I still bumped the review up half a star for taking the customer seriously.

Steve A.

I interviewed several roofing companies before I found Arana roofing. Avi came out and gave me a fair quote and made me feel comfortable with every single detail. His team of experts were hardworking and respectful during the reroofing process.
If your looking for a reliable professional I'd highly recommend these guys.

Stan R.

David came and gave me a quote.

He was too pride and too young to be any professional. I bet he thinks he should be the CEO of a big company. He was not polite either.

I told him that his quote was way more than the quotes I got from other companies (50% more), he become some kind of angry. He said ""I am not going to use the junk shingles that Home Depot is selling, I am going to use the very best shingles"". I asked what shingles he was going to use, he said ""Owens Corning"". Well, Home Depot sells Owens Corning shingles.

I think the way he behaved came from the fact I am an immigrant, and he thought I was an easy target to take advantage of.

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Update:

A few mins after I posted my review, I received the following direct message from this business.

The way this business responded to my honest review is another proof that this company is really bad.