APC Roofing

Jennifer C.

If I could give a zero I would do not use this company they under quote and once they do the job they charge you thousands more. And they do not do everything they are supposed to do like replacing the vents.

Nani G.

Long story short, a $7.950 Job end up being $18.997.93, just $11,047.93 over the initial price, they cut corners and changed what they told me with the flat roof, they did not clean up after the job, I will have to pay somebody else to come and fix the edge they left open, and now when rains, water get in the opening between roof and ceiling and get trapped inside and runs all over the carport.
In April 2021, I began contacting roofing firms and scheduling estimates. Melissa from APC Roofing was really pleasant during our initial visit and patiently answered all of my questions. I asked her during our initial visit if they would also repair the soffit that was hanging in three places around the house, and she stated that it would be no problem to ask the employees to do so while they were on the job. I was pleased with her responses and decided to use their services.
We obtained 13 estimates ranging from $6,900 to $15,900, the average price being $10.300.
APC cost $7.950 to re-roof the entire home with singles and to correct the slope of the flat portion of the roof, which was no longer code compliant. ALL of the estimates included the cost of bringing the flat component up to code; I was cautious to ask the identical questions to each contractor.
We signed a contract with them on 05/18/2021 and immediately contacted our insurance provider.
A week later, Melissa called to ask if I wanted to begin the job immediately and that when the insurance company sent the check, they would pay us because they were about to begin a large project for new houses in the region, which would keep the crews busy. RED FLAG FOR THE VERY FIRST TIME. I should have changed course immediately, but I underestimated how difficult it would be. We called Melissa a week later and handed her the initial check. And I never heard from her again until late June, when I called the company. By July, I had not heard anything about the roof and decided to contact the company via their website once more. I spoke with Eric, the man who was supposed to be Melissa's boss???
It seems the problem was they wanted more money from the insurance company. I finally was able to talk with Melissa and I told her if they were able to do the job for $7,950 and the insurance was already giving them $11,055.31 why the delay? She told me since the insurance was involved, the price now is completely different and higher than before, and I should not worry about it. Ok, what I worry is the job done, some sort of communication that was nonexistent since the moment she got the first check, and the clean up, that I, as homeowner had to do. And I never heard about them again until I call back by the end of August. They got the money, I get nothing to show for. Meanwhile, the insurance company keep calling me to show proof of the work done since they got the money. They finally schedule the job for September, and a lot of things changed in the meantime. The flat roof did not got shingles as agreed because ??? That is how is done. The soffit was still hanging and that's not our problem anymore. What? I asked before I pick the company because it I wanted it to be fixed, I explain it before they gave me the price because I wanted it to be fixed. And they left me with a flashy aluminum metal and nails all over the place. Somebody came and paint the flashy aluminum, and I am waiting for somebody to come here and close the huge gap they left when they remove the white drip edge and left open. Today is January 15, 2022 and the company told me there is nothing more that will do to make it right. What? They never even tried. From May 2021 to January 2022 I think I was quite patient, but at the end of the day, I am just a homeowner and there is nothing I can do about it but take it and pay somebody else to finish their job.
APC Roofing LLC has address in Winter Garden, Altamonte Springs, Ocala, Palm Coast, and Jacksonville.
To summarize, a $7.950 job was paid $18.997.93, or just $11,047.93 more than the starting price. They took shortcuts and lied about the flat roof, they did not clean up after themselves, I will have to pay someone else to come and fix the edge they left open, and now when it rains, water seeps into the space between the roof and ceiling, becomes trapped within, and pours all over the carport