Amstill Roofing

B M.

This is an excellent, trustworthy company. Robert, one of their salespeople was efficient, provided great communication and service and was personable. I would definitely recommend them.

Tamera B.

From the initial quote to the completion of the work we were extremely pleased with Amstill Roofing. They arrived on time the day of the installation with the entire crew, finished on time and did a beautiful job. They cleaned up every scrap and nail when they were finished. They finished every edge and even replaced a support beam that had cracked. Highly recommend for their professionalism and customer service.

Sean B.

Hired Amstill roofing to install some vents, they all leaked and had to come out 6 or 7 times to attempt to fix. There is still a leak and I've given up calling them back as its clear they can't fix the problem.

Full details: I hired Amstill to move my furnace vent and garage attic vent so I could place solar panels where they were. I decided to hire a reputable roofing company instead of trying to do it myself. They came out in a marked van to quote and confirmed they could easily do all of the work, and they gave me a quote that seemed reasonable. The salesman was very knowledgeable. They also pointed out that my hot water heater chimney/vent probably leaks (It did, as it turns out) and they would fix that with some caulk when they do the work.

They came out in an unmarked truck to do the work, and I wasn't sure it was even Amstill at first, as the man spoke poor English and just pointed at the roof. I let him up and he did do a very good job at patching the holes where the vents were now removed. You could not tell anything was ever there (Though, these locations would be covered with solar panels anyway). However, the installation of the furnace vent and the attic vent was very poor. Both the newly installed furnace vent and the garage vent leaked immediately, and they also never fixed the existing issue of the hot water heater vent leaking. The new attic vent was poorly spray painted while on the roof and did not look good.

I called them back for them to address the leaks, and they just put a metric ton of brown caulk on everything they could see. I do not know why you would use brown caulk on a silver vent, as it looks terrible, White or clear would have been a better choice.

When they left I was not pleased with the appearance, however I was happy that the leaks should be fixed. Next time it rained however, both leaked again.

They came out again and put EVEN MORE CAULK on everything and left. At this point they are making a mess of my roof and I wish they had never came out to start with. I could have installed a leaky vent myself for a much lower cost.

They came out yet again, said everything past was done wrong, and tried to fix the issue again, adding yet more brown caulk. The garage vent still leaked.

I called them back and they got the caulk gun out. This is when I told them that I am not happy with the existing vent, clearly something must be wrong with it and I don't want even more caulk just randomly installed. At this point my gutters are scuffed up and my roof has been walked on by countless people getting to the vent, I feel like I should have never bothered to call them. The guy went down to Home Depot and bought a vent they had to install (I could have done this...) and they installed the new vent, slathered more caulk all around it and left.

The vent still leaked. They came out again and put more caulk on the vent, and assured me it was fixed. It was not

They came out a final time and decided to replace some shingles around the vent (My roof if from late 2018, the shingles are fine) and told me all my problems would be solved.

They were not, the vent still leaks, though not as badly as it did to start with. Now I out around $900, and my roof looks worse than it did before I hired them, and my garage leaks.

Avoid at all costs. I decided at this point that they are doing more damage to my roof than good, and are clearly not qualified to install a vent in a roof. While I am not happy at all, I am happy that I now know to avoid them, I can't imagine the issues I'd have getting an entire roof from them.

LaVonne S.

I came across Amstill Roofing thru the Williamson County Best Pick Reports for homeowners. From the minute I called and talked with the Austin sales guy Trent Hair to the final clean up day, everyone has been outstanding! Prior to installation, Trent was with me on the call to the insurance company. He was here when their inspector came thru to make sure they saw everything that he did when he did an initial view of my roof. Picking the color of shingles was easy Then, he was here off and all the day of installation of the roof. The crew that was here were such hard workers, they got everything done almost in one day. (I have a steep roof so cleanup went into a second day.). My roof looks awesome! I believe it added value to my house as well because it turned out so good!

Michael S.

From the initial introduction of Amstill to the detailed explanation of the Amstill roofing process to the hands-on attention to detail as the project executed, my rep David Orr was there every step of the way to answer my questions and resolve any concerns. His commitment to customer service excellence made the difference in my roof replacement experience. I could have chosen any roofing contractor in Houston to do my roof, but given the Amstill history in the Houston and the superb level of service, I'm very pleased with the choice I made.

Jennifer B.

Good service. Professional people. Good product. We had the roof and gutters done.

Lewis T.

Amstill stood out as an ethical and honest company from the first time I spoke with them until after the job was completed. They asked me what I wanted, committed to meeting my expectations, and made good on those commitments, some of which went above and beyond what a standard roof install entailed.

We had a major hailstorm and our area was almost immediately flooded with roofing contractors that wanted our business. I spoke with several of them before Sam approached me and introduced himself. It was very apparent that he stood out from the rest of the solicitors in the manner he presented himself and the way Amstill does business, so I signed a service agreement with them because it was clear they were the right people to get my job done. Within days, other roofers came by, some of which asked me to back out of my signed contract because they would ""treat me better."" The first thing that came to my mind is that if the company asking me to be unethical and break my deal is that casual about doing so, where else are they going to be unethical? I would be kept up at night every time we had a storm wondering if a corner was cut or something wasn't done right. I don't have to worry about that now.

Amstill took care of ALL interactions with my insurance company, leaving me to worry about things like what color shingle I wanted while they worked out the details in bringing the insurance company's initial lowball offer up to what it actually takes to replace a roof in the proper manner.

Amstill demonstrated a real commitment to safety in their proposal, including the fact that anyone on the roof had to have an OSHA compliant harness and be tied off to prevent falls. Lots of roofs have been replaced lately here, and I've watched the crews that did the work - most of them were not tied off. I don't want to risk someone's life just to put a roof on my home - it's just not worth it.

Their entire crew, with Jose at the lead, was courteous, committed to doing the job right, took care of protecting my property, and were done with almost 4600 square feet of shingles, including an immaculate job of cleaning up, in one day. They even sent someone out the next day to be sure there wasn't a single nail, piece of roofing scrap, or sign they had ever been there!

Amstill is fantastic and should be on your list of options if you're looking for a great company to replace your roof.

Ronnie H.

Amstill was quick to give me a quote for roof repairs. I signed a contract with them, then after about 10 days Amstill said they couldn't do the work because they couldn't match my shingles. I had another roofing company do the work, doing a great job, with existing materials. Amstill's installer never came out to look at the job. My opinion is they would much rather install more profitable new roofs than make less-profitable roof repairs. Don't use Amstill for repair work!
Ron H.

Rochelle A.

I had them come to my home to check out my roof. I was presented with a quote of $569.00 for three missing shingles. Once I asked why it was so expensive and what about the military discount it went down to $375.00 to replace only (3) shingles. I guess they are charging $100.00 per shingle. Total Rip Off!!!

Sage D.

Had them look at the roof. Water was coming in through the floor in the kitchen when it rained. They found a few leaks in the rusty nails and sealed everything. So far its been a month and no leaks. Great service and a great price for peace of mind. Highly recommended!