Alvarez Roofing Services

Cindy L.

This is how Alvarez Roofing ""finished"" the new roof. They have yet to return my calls or emails after several days as to an explanation why they believe this is acceptable. They left cable and phone wires dangling from the roof, unfinished wood panels along the trim and left my satalite dish thrown against my fence! The new roof looks ten times worse than the old one! Would NOT recommend this company.

Tammy R.

Very Professional. On time, quality work and extremely careful about cleaning up any debris. I highly recommend this company!!!!

Angie P.

Omar was great with answering all my questions. The estimate I received was great as well. I was confident when I signed the contract to have them replace my roof. They left no trace of them being there when they were done, except a new beautiful roof.
Anytime I hear someone mention they might need roof work or even replace, I recommend Alvarez Home Repairs.

LoveMyBabies S.

I ask your forgiveness in advance for the length of this review. I knew my roof on the Florida room needed to be redone. No leaks yet but I believe in preventative measures and I work 3 jobs so I was in a good financial position at the moment to pay for it. After reading reviews, I called Alvarez. I made an appointment for Omar to come out and check out the roof. It was immediate evident that Omar really knew his stuff and I trusted him. He took his time explaining things to me in detail, answered questions as appropriate and even provided some insight into the origins of the company, etc. He and I had a verbal understanding of the price. When I got the written estimate, it was $200 more than quoted and I was ticked but I understood that the price was for the permits. I got over that hiccup relatively quickly. I took time off my second job to drive to the company to get my signature notarized. I still do not grasp that step. Why I couldn't get the notarization done at work, fax in a facsimile and mail the original with delivery confirmation is beyond me but hey, I missed work and did it. I also requested that cleaning gutters be added to the contract because that is what Omar and I agreed upon verbally. This was added. The contract was in pretty simple language that even I could understand.

At this point I'll take a break in the story to tell you about the only other roofing experience I've had and that was about 10 years ago in Dayton, Ohio. The workers showed up before I left for work, spoke little English and at night, the crew was (I kid you not) on their hands and knees crawling around with magnets cleaning up the debris. The ground, ladies and gents, was spotless. I had nothing but praise to tell their supervisor the next day. Those guys were great.

Returning to the present, I assumed that the experience in Dayton, Ohio would be duplicated. So price and gutter work aside, a date is set and on that fateful morning, I take my dogs to my ex-husband's to babysit while the roofing on the Florida room is done. A cursory glance when I get home from job 1 to get ready to go to work at job 2 and I know they have been at the house and gone because the debris from the gutters is laying on the ground. I didn't mind this originally because I was going to burn it anyway. I go to Job 2 and I just can't stop the nagging feeling that the contract that I took time off work for to drive to their office because they just had to have the contract notarized did say that the area would be cleaned up. Again, I'm thinking it's just debris that I can burn so why this feeling?

The following day in between jobs, I take a closer peek and find pieces of roofing, two nails, bits and pieces mirrored glass, I guess for lack of better words. I immediately get angry. The price and the wording was one thing but I knew there was no way I could have misunderstood what was clearly written in that notarized contract. The mess should have been cleaned up. I emailed the company and when I say that the owner wrote me back in less than 30 minutes time, I am seriously telling you the truth.

I picked up on what Omar had told me on that first day.. that the owner really does care about this company of his. He referred to the owner as 'El Maestro'. It was obvious that this company is his pride and job. He offered a discount which really wasn't what I was looking for. I just wanted the job done and if the guys left a mess on the ground, what does that say about the job they performed on the roof?

All I wanted was the owner to come out and look for himself. Yes, the work is guaranteed for seven years but I didn't care... I wanted the 'El Maestro's' opinion. He came out, checked out the work and assured me that the job was right. He was quite apologetic. I'm pretty confident that his workers thought I wouldn't say anything: they took a chance and lost. I'm 100% confident this isn't the first time they have pulled this stunt.

The tough thing about having your own company is that you have to more or less babysit your workers because let's face it... those workers don't have the devotion to work that YOU do. I would gladly go back to this company because of how the owner treated me. He could have blown me off but it was obvious that he cared about my opinion. I think a periodic, surprise visit from the owner during the actual roofing process would cure the lack of cleaning up exhibited by the workers. And because of the owner's pride, I give this company five stars.

Pamela F.

So happy with their customer service, prompt response, and friendliness. I will be getting our roof done with this company and am so glad I found you guys! Thank you Omar!

Update:
Just completed our second roof with Alvarez Home Repairs. LOVE this family owned business. They are so amazing at what they do. We moved all the way from largo to Brandon and still won't use anyone else. Our neighbors are impressed with how amazing and quick their work is. PLUS using the best materials!

Melissa Z.

Excellent customer service! Wow. Can't believe there are businesses out there that still care about that.

I called and left a message about having someone take a look at my roof. I got a return call the same day. The ladies answering the phone were so nice to speak with. They do everything they can to fit you in the schedule.

On the day the roof was to be inspected, for free I might add, the guy called me to let me know he was running late so I had a heads up. I really appreciated that. I understand if people run late, but some people never give you the heads up so you're just sitting there.

Here's how honest they are - they said my roof didn't need replacing! They told me what to look out for when it was time to replace. How cool is that.

I highly recommend this family owned company.

Alan C.

we got a few quotes via Angie's list, google plus, yahoo, and various online places. Alvarez Home Repairs was about the middle and the quotes were fairly similar. However, like other reviews said, they did not nickel and dime over things like replacing plywood sheets. Additionally, they were exceptionally good at returning my messages for an estimate. This was probably the deciding factor for them to get the job. It was quick and looks amazing. They use some of the best shingles Certainteed and the architectural ones were only a small amount more. They also followed up quickly after the city inspector asked to fix a couple areas after Hurricane Irma. The site was cleaned up very well. Made the 20+ yo house look great! Paid via credit card and got some point back. Very professional with our large dogs checking out their work too! The crew was excellent.

Michael M.

I have had multiple roofs done by alvarez and I have nothing but great things to say about them. The most professional, reliable and honest roofers in the Tampa. Highly recommend them!

Erick G.

We found Alvarez Home Repairs on Google. After comparing a few different places, we decided to go with Alvarez and we couldn't be happier with our experience.

The family kept us informed of what next steps were throughout the entire process. They helped us from ""cradle to grave"", working through everything from financing to materials.

The bottom line? Our roof looks absolutely fantastic! I'll try to remember to share pictures. If you're looking for trustworthy company with punctual, polite staff and outstanding quality, then look no further.

Thanks again, Alvarez family!!

Grant R.

Now over 20 roofs with Alvarez Home Repairs! Neighbors come by and tell us how good their workers are and it's true! Fast, clean and efficient! Otneil and company have an awesome team and do quality work, we have had zero problems, no leaks or issues and they give a great warranty. Check out their reviews on social media. You can't go wrong with them, the prices are great and the service and product is top notch! Our best roofing contractor experience.