Alvarez Roofing Services

Eric K.

You don't get a perfect 5-star rating for a reason and Alvarez Home Repairs (mainly all roofs) gets another extremely satisfied customer. A roof is a pretty big expense and it's probably the most critical component of your home that needs replacing so you want someone who can do it right the first time and offer honesty throughout the whole process. From Omar (estimator), to Otneil (owner), and all his crew from start to finish, truly a great experience and yes, they do care and take pride in their work and it definitely shows! I would like to say whoever is reading this as a consumer, take 2 hours of your time and do your homework and research about roofs and all the components that goes into one. Not only will you be more informed of all the lingo, but you know exactly what you're buying and what each company offers when you get your quotes - you'll be surprised the differences from one to the other - and a main reason why I went with Alvarez. Omar is very pleasant to work with and answer all your questions and so is Otniel who has come out 3 times to inspect and ensure things are going smooth. I think the hardest decision was the color of my shingle (nailed it BTW)! They were done in two days and took great care of the cleanup. The roof looks great... and the attention to detail really shows. I highly recommend Alvarez for your roofing needs!

Tim P.

OMAR and his crew were very easy to work with. Was very impressed with their professionalism and quality of work at a fair price. I would highly recommend.

Ken M.

Excellent work, and a fair price for great materials. Super professional, polite, quick, and skilled. I highly recommend them for all your roofing needs, as they did a fantastic job in a very short time for us. Call them, you'll be happy you did.

Cindy L.

This is how Alvarez Roofing ""finished"" the new roof. They have yet to return my calls or emails after several days as to an explanation why they believe this is acceptable. They left cable and phone wires dangling from the roof, unfinished wood panels along the trim and left my satalite dish thrown against my fence! The new roof looks ten times worse than the old one! Would NOT recommend this company.

Tammy R.

Very Professional. On time, quality work and extremely careful about cleaning up any debris. I highly recommend this company!!!!

Angie P.

Omar was great with answering all my questions. The estimate I received was great as well. I was confident when I signed the contract to have them replace my roof. They left no trace of them being there when they were done, except a new beautiful roof.
Anytime I hear someone mention they might need roof work or even replace, I recommend Alvarez Home Repairs.

LoveMyBabies S.

I ask your forgiveness in advance for the length of this review. I knew my roof on the Florida room needed to be redone. No leaks yet but I believe in preventative measures and I work 3 jobs so I was in a good financial position at the moment to pay for it. After reading reviews, I called Alvarez. I made an appointment for Omar to come out and check out the roof. It was immediate evident that Omar really knew his stuff and I trusted him. He took his time explaining things to me in detail, answered questions as appropriate and even provided some insight into the origins of the company, etc. He and I had a verbal understanding of the price. When I got the written estimate, it was $200 more than quoted and I was ticked but I understood that the price was for the permits. I got over that hiccup relatively quickly. I took time off my second job to drive to the company to get my signature notarized. I still do not grasp that step. Why I couldn't get the notarization done at work, fax in a facsimile and mail the original with delivery confirmation is beyond me but hey, I missed work and did it. I also requested that cleaning gutters be added to the contract because that is what Omar and I agreed upon verbally. This was added. The contract was in pretty simple language that even I could understand.

At this point I'll take a break in the story to tell you about the only other roofing experience I've had and that was about 10 years ago in Dayton, Ohio. The workers showed up before I left for work, spoke little English and at night, the crew was (I kid you not) on their hands and knees crawling around with magnets cleaning up the debris. The ground, ladies and gents, was spotless. I had nothing but praise to tell their supervisor the next day. Those guys were great.

Returning to the present, I assumed that the experience in Dayton, Ohio would be duplicated. So price and gutter work aside, a date is set and on that fateful morning, I take my dogs to my ex-husband's to babysit while the roofing on the Florida room is done. A cursory glance when I get home from job 1 to get ready to go to work at job 2 and I know they have been at the house and gone because the debris from the gutters is laying on the ground. I didn't mind this originally because I was going to burn it anyway. I go to Job 2 and I just can't stop the nagging feeling that the contract that I took time off work for to drive to their office because they just had to have the contract notarized did say that the area would be cleaned up. Again, I'm thinking it's just debris that I can burn so why this feeling?

The following day in between jobs, I take a closer peek and find pieces of roofing, two nails, bits and pieces mirrored glass, I guess for lack of better words. I immediately get angry. The price and the wording was one thing but I knew there was no way I could have misunderstood what was clearly written in that notarized contract. The mess should have been cleaned up. I emailed the company and when I say that the owner wrote me back in less than 30 minutes time, I am seriously telling you the truth.

I picked up on what Omar had told me on that first day.. that the owner really does care about this company of his. He referred to the owner as 'El Maestro'. It was obvious that this company is his pride and job. He offered a discount which really wasn't what I was looking for. I just wanted the job done and if the guys left a mess on the ground, what does that say about the job they performed on the roof?

All I wanted was the owner to come out and look for himself. Yes, the work is guaranteed for seven years but I didn't care... I wanted the 'El Maestro's' opinion. He came out, checked out the work and assured me that the job was right. He was quite apologetic. I'm pretty confident that his workers thought I wouldn't say anything: they took a chance and lost. I'm 100% confident this isn't the first time they have pulled this stunt.

The tough thing about having your own company is that you have to more or less babysit your workers because let's face it... those workers don't have the devotion to work that YOU do. I would gladly go back to this company because of how the owner treated me. He could have blown me off but it was obvious that he cared about my opinion. I think a periodic, surprise visit from the owner during the actual roofing process would cure the lack of cleaning up exhibited by the workers. And because of the owner's pride, I give this company five stars.

Pamela F.

So happy with their customer service, prompt response, and friendliness. I will be getting our roof done with this company and am so glad I found you guys! Thank you Omar!

Update:
Just completed our second roof with Alvarez Home Repairs. LOVE this family owned business. They are so amazing at what they do. We moved all the way from largo to Brandon and still won't use anyone else. Our neighbors are impressed with how amazing and quick their work is. PLUS using the best materials!

Melissa Z.

Excellent customer service! Wow. Can't believe there are businesses out there that still care about that.

I called and left a message about having someone take a look at my roof. I got a return call the same day. The ladies answering the phone were so nice to speak with. They do everything they can to fit you in the schedule.

On the day the roof was to be inspected, for free I might add, the guy called me to let me know he was running late so I had a heads up. I really appreciated that. I understand if people run late, but some people never give you the heads up so you're just sitting there.

Here's how honest they are - they said my roof didn't need replacing! They told me what to look out for when it was time to replace. How cool is that.

I highly recommend this family owned company.

Alan C.

we got a few quotes via Angie's list, google plus, yahoo, and various online places. Alvarez Home Repairs was about the middle and the quotes were fairly similar. However, like other reviews said, they did not nickel and dime over things like replacing plywood sheets. Additionally, they were exceptionally good at returning my messages for an estimate. This was probably the deciding factor for them to get the job. It was quick and looks amazing. They use some of the best shingles Certainteed and the architectural ones were only a small amount more. They also followed up quickly after the city inspector asked to fix a couple areas after Hurricane Irma. The site was cleaned up very well. Made the 20+ yo house look great! Paid via credit card and got some point back. Very professional with our large dogs checking out their work too! The crew was excellent.