Allied Siding and Windows

Kathy M.

Responding to John C's comments:
1. You are correct, we purchased our replacement windows from Allied Siding and Windows 17 years ago. I believe that time period would still be inclusive in a 'Life Time Warranty'.
2. The pictures clearly show where the windows were screwed in through the exterior of the channel, resulting in a breach. The improper placement of the screws resulted in rain leaking down the channels and rotting the wood siding on our home.
3. The pictures also show where the installers screwed into air...no frame, no 2x4, nothing. As I explained to Allied in our efforts to get this matter resolved, yes, our contractor removed the dangling screws as they were preparing our house to install Hardie siding.
4. Since purchasing our windows from Allied we have replaced our rotted wood siding every 5 to 6 years - I welcome you showing me how that is neglect.

Hanbo W.

I don't usually write bad review, but this time I have to. I have to give them one on both product and after sales service. I had my window installed less than a year ago, I am seeing problems already. when I called the company the lady said it's close to a year now. I can't believe that they think it's normal that the product I spent thousands of dollars only last less than a year. Also we had some unfinished work, the installation people told us to call any time. Now the company told us that the installation people is their contractor they do NOT responsible for what we reported to them. We did not even know the installation people is not All they care it's getting your money from your pocket, any problem after that it's your problem.

Steven V.

Allied was a "" no-show"" for a scheduled appointment to bid on replacement windows and siding. The appointment had been confirmed by Allied by email.
Not only did their salesman not show, I didn't even receive a phone call from them until after they received
my complaint via email. They blamed it on ""miscommunication.""

Denise S.

BEWARE OF BUSINESS PRACTICES OF ALLIED SIDING IN TOMBALL TX
I choose them to install my entire home with HARDIE PLANK siding. I chose them because they were with BBB of HOUSTON,big mistake.
While installing the hardy plank siding they put two nails into my wall that struck my breaker box and blew one of the circuit breaker's that in tern did $1775 of damage to my air-conditioner unit rendering it broken.
Greg Sailor the salesman, told us not to worry they would pay for it. (they would change the completion certificate amount( As required by synchrony Bank line of credit to reflect the charge for repairing our air-conditioner,(which we had repaired the day after they burnt it up)they have insurance. Well that didn't happen. So we called Greg Sailor again and he said well they Must have had a problem in the office and that we would receive a credit of $1775. Well that didn't happen either. So I called him back and he told us not to call him anymore. He was out of it. He told us to call the CFO Chriss Bleir. Who told us he would not pay for the damages but he would pay $350 for the broken circuit breaker but not the air-conditioner. Do the math that's 20% of our damages. So we're trying to straighten all this out and I get a letter through SYNCHRONY BANK stating that if I didn't pay that ALLIED would put a lien on my home. Allied did the work, SYNCHRONY paid ALLIED all of the money. 1)damage my home 2) Lie about paying for the damage 3) threaten me with a lien on my house if I don't pay the bank !!!! These people got to be real jokers any questions you have please feel free to contact me. Hurricane Harvey did a lot of damage to the Houston area be careful that Allied siding doesn't add to it.ALLIED admitted to doing the damage but they will not pay for all of it just part of it, swindlers

Barry R.

The project was scheduled to take about 2 weeks. It took over 4 months to finish the project. The President of the company, Leonard, and Tracy , in charge of operations, were extremely unresponsive and poor communicators. Part of the project was replacing 3 windows. They were Don Young windows. Allied installed faulty defective windows. The installers get paid for the job so they didn't care if they were bad.. 1 window was REORDERED 2 times and another window was REORDERED 5 times. I made calls to them at least 30-40 times (conservative estimate) over the 4+ month period. The siding installers got paint on my grass, trees and plants. They also spilled oil on my driveway. I had to request different people to reinstall the gutters because the siding people were not comfortable putting them back correctly. I could go on about more issues with them but this should be enough warning for you to stay away from this company.

Roxy M.

I only gave a one because I had to, Pricing is much higher than other companies which is ok if they had better products or services but that is not the case. it took over 3 months to get windows in, and then had to wait on parts. Like the other customers that have complained about them, now they want more money. I should have trusted the reviews. I dont know how they are still in business

Jamie R.

I would not recommend this company to build a patio. Allied built a patio for me in December 2016 and this project was riddled with problems from the beginning. After three days of rain, they arrived while I was at work and poured the concrete. It was a week later than we agreed upon. They cut into our upstairs window border and it looks horrible and very unprofessional. The faux stone work looks amateur. It is now March 2017 and there are cracks in the foundation and both stone posts have cracks from top to bottom. I have emailed and called several times with no response from them.
I would not recommend this company to build a patio.
Update:
As of May 25, 2017 NO ONE has repaired the cracked posts. I have made contact several times with only promises of next week. I WOULD NEVER RECOMMEND THIS COMPANY. If I could give a ZERO rating, I would.
Jamie R.

C R.

After being contacted by the Allied Windows (hereinafter known as the company) business manager several months ago, I left that phone call feeling completely violated and blindsided. Yes, they did offer to settle with me on my claim of theft by one of their (now former) MIA installers. Yes, I was offered a paltry amount of @ $400. I was also told I would have to sign over my rights to not come back at or make any further legal claims against them. My husband was my thermometer at this point saying put a period at the end. Don't look back or expect anything else from them. I was almost there until I was told I would have to completely remove ALL comments about the company from social media. FINAL STRAW REACHED! I'm not angry and I have awakened from this business nightmare. I will never take back or make my (written, social media, verbal) TRUTH disappear. I forgive the company (and pray) for their being what I call coldhearted, but I will never forget, and will continue to turn off Great Day Houston with Deborah Duncan anytime I see the company or their representatives on there. This is no longer a battle for me but I trust in knowing God's got this one.

Cheri F.

Never ever use this company for any type of repair work on your Hardiplank!! They did the original job on our home about 10 years ago.
There were some separation gaps on the Hardy plank from movement of the house. I was told that they sent their best installer out to do some caulking of the cracks. The man that came out did the sloppiest worst job you could ever imagine with the caulking! It's smeared all over the Hardy plank.. And he used black caulking on a light gray Hardie plank! I told them it was not satisfactory and he painted over it with paint he tried to match by taking something off of my house! It doesn't match at all and stands out like a sore thumb. At one time this was one of the best companies in town, but not anymore. I would not trust them to do anything on this house again..even if it was offered for free. Find a different company for your Hardiplank and windows.. Stay far far away from this company.
The installer was extremely rude, and the person I talked to in the office couldn't care less about the work done. We were told we should use another company if we'd like for repairs because our work wasn't under warranty anymore.
No backup at all from this company.. So sorry now that I used them.

Coots M.

I am not one for reviews but after waiting an entire Saturday for the installers to show up to install my new patio doors I must. They never showed up, they never called, my project manager never called when they were delivering the doors in fact. The delivery guy said he called and left a message to tell the project manager of the delivery but he also said he never calls back. Mind you these doors are the last piece of an over $20K remodel including all new Windows & siding. My project manager has been horrible. The install crews have been great; however there have been cost-cutting measures through out the project and I am told that the crews merely do what the project manager tells them to do. I don't think most people are around during the majority of their home remodel process or else they would notice that the project manager rarely shows and doesn't pay attention to detail. Like the columns I had them add, bill says 6 x 6 what I got was 6 x 4 which is noticeable on the front of a house where you now have rectangular columns instead of square ones. The project manager said yes that is what he expected them to look like even though he didn't write the invoice up that way. In addition, when your contract says 2 coats of paint it is not. They say their spraying process uses 2-equivalent coats of paint. After complaining I was finally called by a woman at corporate to explain the process because I obviously didn't understand it the first 3 times they explained it (yes joke intended, hey you have to find some amusement in situations). It was a no-win situation I did not get my second coat and they merely fell back on the guarantee provided by Sherman Williams. What they don't tell you is that guarantee is only for peeling, chipping and the like. I even went to Sherman Williams and they said application should always be to apply one coat, let it dry and apply the second.

The only reason I am even providing 2 stars is because of the crew. I provided the crew & the crew supervisor top marks on their report card. I did hand write in that I had not determined whether I would refer others. The crew supervisor assured me the report card was for the crew only because I told him I did not want to complete in such a positive light if it included the project manager or the company.

I am glad others have had good experiences and I wish I had. Too bad because I have two other structures on my property also needing Windows & siding but that business will go to another company.