All State Roofing

Christopher L.

I scheduled an appointment a week in advance for the 19th of February at 8:00 am . NO SHOW by 9:00 and not even a courtesy call to to say they would be late . I called ALLSTATE ROOFING at 9:00 and the secretary said the contractor was in Eureka on another job !!!!! I asked the secretary to have the contractor call me back . NO CALL BACK ! NOTHING ! SO if anybody reads this , ALLSTATE roofing was not only extremely discourteous but unprofessional . Old people should be treated better , don't you think ?

Kevin F.

Don't waste your time or money with this company. Find a quality roofing company that will actually show up. I was referred to AllState Roofing by a very reputable company. I called and requested someone come out and provide and estimate for a leaking roof. The person on the phone attempted to put me off for two days. I then advised that my situation could not wait for two days and was told that someone would be at my residence within the hour. Three hours later I call the company and was advised that my appointment was rescheduled. The problem with that was no one bothered to advise me of the change. Two days later, I contact the company regarding the rescheduled appointment. The guy who answered the phone told me the office must not have called me to tell me my appointment was rescheduled for Monday. Now I am expected to wait an additional two days just for someone to come look at the problem. Extremely unprofessional and obviously extremely unorganized. I would not trust this company to complete any work at my residence.

Carol B.

I called Allstate Roofing because my roof was leaking and was in desperate need of a new roof.
I called several roofing companies and none came close to the service and quality of Allstate Roofing. Not only does my roof look amazing but we are dry and no more leaks!

Thank you, Allstate for the fabulous customer service and being there when we needed you

Chris B.

I had my old roof replaced by Allstate Roofing and was very satisfied with the entire process. A representative came out to give me a an estimate (very competitive price), go over all the details and ideas, gave me a number of useful suggestions, and set out a clear timeline of the job.
What I especially appreciated was that the company honored their warranty a few years later. There was an issue with a solar tube I had installed by Allstate. Dennis came out to work on the matter and stayed late to get the work done. Throughout the process, I worked with Nicole and she was very polite and professional in helping me set up the time for the work. But she also helped in having the work covered by the warranty.
I want to thank Allstate for all their work and for standing by their warranty. I would highly recommend working with them for anyone looking to have a reliable job done on their roof.

John C.

I received quote over the phone for desired service of leak in cement tile roof which was $500 less than others.

The work quoted after inspection by Cody, had added repairs other bids did not include including 3 new roof vent seals, weatherproof valley (3) membranes, cracked chimney tile repair, fastening loose rain gutter, and cleaning out all rain gutters.

I highly recommend their company.

Alyssa N.

Great work on our roof repairs for the new home we bought. All professional staff. Hoping to get more work done from them soon.

James M.

These guys ripped me off. My wife called for a leak repair while I was out of town and they quoted 2000.00, they said leak was caused by tree branch.

When they came to fix I told them their service was not needed as I fixed the roof leak (which was actually caused by leafs under solar panels, which caused water to back up during hard rain).

They came back while I was gone and charged my wife over 2000.00 for cutting some branches back that didn't need trimming. Of course they only took cash and left no receipt for work done. RIPPED OFF!! CANT TRUST THEM

John M.

March 7th I called, made an appointment for the 9th for an estimate on a new roof. They didn't show. I called, they apologized and asked to come out the next morning so I made another meeting with them. They didn't show again. I called and told them if they didn't want the job to just tell me (figured that's the professional thing to do). He just nonchalantly said ""okay you got it"". I guess business is so well they can brush anyone off without even a curtesy call.

Tracey F.

I called AllState roofing company last month. I wanted to get a bid for my home. I spoke with a really nice woman on the phone named Jeannette. She made an appointment for me the following week, of which she said I did not have to be on location. After waiting a week and an a half, I had not heard from them so I called. I was told that Jeanette quit and they were trying to sort things out as they had no idea who she made appointments for. I made a second appointment for the same week. I gave them 7 more days to get back to me with a estimate, seven days came and left. You would think I would have just said forget it but I called them again to find out the status of my roof estimate. The woman who picked up the phone put me on hold and then came back and said, ""OK, what day would you like an appointment"". I said, ""What? What do you mean, I already had one, have you not gone out again?"" She then put me on hold, and then came back and said she would have someone call me. (me rolling my eyes) I received a called from one of the roofers at AllState apologizing and promising that he would go out to my house the next day. It is now March, No call, NO show and NO estimate. Perhaps he did not like the amount of questions I had concerning my roof as I refused to have them put a combustible roof on my home(TPO) of which they proudly advertise as the best roof out for a flat top! Anyway this company is NOT professional, they don't show up for appointments and have proven they are not reliable! NEVER MIND to AllState Roofing! I could only imagine the stress if someone entered into contract and they did not show up after ripping off your roof! I would not recommend AllState Roofing Company they prove to be unreliable.

ME F.

This review spans 2016 and 2017. After interviewing and receiving bids for a total roof replacement from three different companies, I chose Allstate Roofing. They came out and walked the project before offering a bid. They listened to what I expected and wanted.
We purchased our home in 2014 and that winter experienced a drenching leak in our garage during the winter rains. The same thing happened in 2015. In 2016 we finally qualified for a Ygrene loan to replace our roof. To complicate things we needed a roofer experienced in both shingle and tpo roofing materials. We also needed them to be willing to work with the solar company doing our thermal pool water and photovoltaic solar power installation. This would ensure that all work would be compliant with roofing warranties. In May 2016 over a three week period our roof was replaced. Plywood that had dry rot was replaced. Allstate Roofing have crews that have training and expertise in specific types of roofing so each crew worked on their respective sides. They kept me informed about each stage of the roof replacement. They coordinated with the solar installation crew. They were careful with the plants. They cleaned up each day before they left. I was and am satisfied with the work.
When the rains started in the winter of 2016/17 I had an unexplained leak. I called Allstate Roofing and they checked every seam on the flat roof. It was finally determined that our HVAC unit had a crack in the duct work. An Allstate Roofing crew manager that had worked on our roof worked with our HVAC contractor to figure out where the leak occurred and determined the best fix. This took several visits by Allstate's manager to figure out what was happening. They did not charge me for this time.
We decided to refinance in November 2017. The pest inspector found several locations along the fascia boards where dry rot was found. We had not noted any dry rot in these areas the year before. Replacing these boards would require removing the perimeter roofing material along the roof with the TPO and a section of plywood under the eaves of the shingled roof. I called Allstate Roofing and they came out walked through the repairs and scheduled the work as fast as possible so we could meet the timeline of the refinance. Again this required the skills of two different types of roofing crews. The workmen were careful and knowledgeable. They cleaned up after each day of work. They delivered the wood for the work ahead of time so I could get the wood sanded, primed and painted to match existing fascia. When they finished their work they caulked and touched up all the nail and screw dips which was not in our contract.
I am impressed from Allstate's owner and the crews! I am detail oriented and ask incessant questions. They did not ignore or scoff at them.
I highly recommend Allstate Roofing if you want a quality job and a company that stands behind their work.