Alan Taylor Roofing

R.D. P.

We had this company do a few things including adding some vents to the roof. The roof had no ventilation and the house was impossible to keep cool as a result. The fact the roof had no vents should have been caught by the home inspector before we purchased the house. He did not catch it or a number of other problems. This prompted me to file a complaint with the BBB. That complaint is moving to arbitration. Alan Taylor roofing is refusing to help me out with a simple letter confirming that there were no vents on the roof and that roof appeared to be about 4 years old in other words new but not brand new. I can't believe any company would turn down such a simple request from a customer. So to me it doesn't matter if they did the job and did it right (there were a few problems along the way but they got work out). I will never do business with them again. This business lacks integrity in my opinion.