Affordable 1 Home Services

Keeping Them Honest H.

This is a fraudulent company! They have a A+ rating simply because they respond to BBB complaints, but everything they say is a lie. They are based out of state, but have addresses in Rosharon & Richmond, TX. They have fake fax numbers, fake email addresses. They use high pressure sales tactics and talk a lot, BUT THEY NEVER provide customers or potential customers with the documentation requested! THEY WON'T TELL YOU HIW MUCH THEY CHARGE THE INSURANCE COMPANY UP FRONT. A 10k roof will suddenly be described as cheap so they can convince you that 25k or more is reasonable for your insurance company to pay. They will present you with a 1 page contract without discussing or showing you the fine print on the back, which says you have 3 days to back out of the contract, beyond that if you back out before they do work, they want a $950 cancellation fee. So, take their contract home, read the fine print and if you choose to do business with them, make sure they give you a WRITTEN ESTIMATE UP FRONT. I PROMISE YOU THEY WON'T PROVIDE IT! If you need work done and it's an insurance claim, they will want copies of your insurance policy and your approved insurance claim, all so they can gauge the insurance company. PLUS, they will take your deductible, recoverable depreciation and file supplemental claims without your knowledge! They'll even try to get you to sign a form that allows them to talk to your insurance company without you, so they can commit insurance fraud! They try to scare you into thinking that anything that you do is insurance fraud. The salespeople lie, the manager lies and the company owner lies! NOT ONE OF THEM EVER PROVIDED ME WITH REQUESTED DOCUMENTATION, NOT EVEN AFTER I PAID THE CANCELLATION FEE. I'm glad I saw past the BS & picked another company. IF THEY LIE ABOUT EVERYTHING FROM THE VERY BEGINNING, IMAGINE WHAT THEY WILL LIE ABOUT IF YOU LET THEM DO YOUR CONTRACT WORK!!!

Rhonda S.

After viewing the response from Affordable One's, it only furthers my mistrust in their integrity. After two visits attempting to add/fix flashing leak around the Master-bedroom Chimney, and communication with Derrick to address the damage to interior from that chimney leak, I was placed in contact Carlos. He came out November 19, 2016. After reviewing the roof above master, he said he'd report to his company, they'd be out after the holidays. His concerns were potential board damage under shingles, inadequate venting, ridge-vent (11 ft over 1,008 sq ft area, covering south end room, separate attic covers 46x15, the fact the vent was cut improperly and full of shingles. As promised they showed up December 2, 2016 fixed flashing for 3rd time, and replaced the ridge vent. They said they'd send out a painting/drywall crew for the interior damage, the painter stopped by, he's been trying to call, however, they gave him the wrong number. We scheduled the day, and he never showed up, and have not heard from anyone since. What disappoints me even more is the blatant false claim of installing 4 turtle vents. After reading their attempt to appear as if they've done all work when requested, my faith in their desire to be honest worried me.. l Findings from inspector: All Nail heads at flashing and anywhere on the roof should be sealed, they are not buried, which will cause water to penetrate the structure. The siding should have been installed 2"" above the shingles to prevent wicking moisture into siding. The absence of Drip Edge/ on the gable, west side, is what caused the water leak seen in October. There is inadequate flashing and ridge cap on the Gable. The water from the absence of drip edge and plumb Line at Gable enabled the water to travel thru the brick wall onto the first floor. Additional no Kick out flashing where upper and lower rooflines meet. Valley's improperly flashed I realize that the crew and their workmanship is to blame, however, my disappointment in Affordable One, knowing the crew had done at best an elementary job, should have done a total inspection of the over 4,000 sq ft roof they installed. This would have prevented farther problems. Knowing that they are dismissing the facts, falsifying work not done, gives me fear in doing the right thing. I entrusted them with a $13,xxx, contract. I shouldn't have to suffer because of their Employee work ethics. I'm a fair person, I cleaned up my yard for weeks, no yard sweep was done, I cleaned my pool distorted with debris, I informed but didn't get angry when they stole my satellite dish and took my beer (outside refrigerator, I stocked with water for them. But water is a serious issues, damage to insulation, boards and mold. And as far as the tornado's touching down, (claimed my neighborhood was hit,) he was referring to Sienna Plantation!) I'm in Sugar Land, (NT)we didn't have tornadoes, however, we did receive 47.5"" of rain. According to the claim from CertainTeed's website, shingles and ridge-vents, if installed correctly, are Wind Driven Rain Resistant to 110 MPH, as tested in FL, where hurricane's are normal. The other two ridge vents, a 10' and 4' cover 2567 sq feet attic space, the 4' is the top hip roof which has 8/12 & 10/12 pitch, this increases NFA by 20%, 2,0067 sq ft total. The other 507 sq feet with 10 FT ridge vent has a 10/12 pitch (13X42') all exit air is weighted to the the SE half of the home. Which is why the SW corridor has become impossible to cool. The Certain Teed vent provides 18"" NFA area per linear foot, on a 4' vent minimum you loose on each end is 6"" therefore at best this is a 3' vent, for 2,067\2 for intake, exhaust, is 1,033 NFA exhaust needed.



New problem, Roof Vents, jacks, whatever the term, never removed during new roof install, just shingles over. The problems keep mounting.

I have a roofer willing to CHALK every issue, Affordable 1 can come dispute any findings, I'll have an inspector here as well. They can either pay for the damages, and new roof, or will be taking to court. I'd hope they'd take my challenge and leave the legal cost out of the mix.

Xiaorui W.

Lando helped us rebuild our fence. They look nice and durable. He's super nice, patient and professional working with us on the type and style of the fence to meet our budget.

Trina B.

I have worked with Shawn Shockley and he is attentive and has your best interest in mind when working with you. He is willing to work within your budget and helps makes the best decisions for your home/place of business. He's quick at responding to questions and I would recommend his services. He's top notch when it comes to his customers. GREAT CUSTOMER SERVICE!! Thank you!

Olu D.

My experiences with Mark Gobert have always been that of positivity & encouragement. He's an amazing family man, great provider & awesome to work with. I've had the pleasure of not only sharing the football field with Mark but also experiencing group trainings with him. His reach & impact is immeasurable.

Anne C.

Gordon came to our home yesterday to find the cause behind a leak we had in our garage ceiling. After inspecting the roof, Gordon identified that is was an issue with the windows above rather than the roof. He gave us great advice on how to mend the issue. He also gave great education on roof care and maintenance as well. He was very kind and assured us to give him a call if we had any other issues. We will definitely use Affordable 1 if we have any issues in the future!

James X.

Khanh Doan with Affordable-1 Home Services performed a roof inspection today on a house I am about to purchase. He arrived on time at the house, carried out his inspection in a very professional manner and briefed me on his findings following his inspection. I found Khanh to be very honest and will call upon him again when I have home inspection or home repair requirements.

Esther L.

This company is one of the most Unethical companies we have ever dealt with. Please don't give them any referrals. Brad promised a referral fee of $400 for per house that we referred. We referred 4 different houses that were completed and they only paid us $200. Now
Brad is no longer with them and Carrie their New Trainer and manager
informed me that the check was mailed 3 weeks ago, which is a Lie!!
Carrie now is avoiding my calls and has Gabby the Receptionst to lie
as well. Mr. Garcia you have a serious problem with your company and Unethical employees!!

Ashley P.

I cannot speak highly enough of this company. We unfortunately flooded during Harvey and as soon as we got confirmation from our county affordable 1 was there working non-stop to get our house back in order. From the sales lady, to the work crew, to the billing. They walked our over stressed butts through it all and understood how badly we needed to be back in our home yet were wonderfully meticulous about their finished product. Even with our county giving us the run around about when we could start rebuild, we were still the first in my group of friends who had flooded back home. Thank you Affordable 1! We will be return customers and I recommend you to anyone I know who needs any of your services. We are truly in your debt.

Breanna S.

As a Realtor I've encountered my fair share of shady contractors so Jonathan was a God send. Affordable 1 is now my go to company when it comes to ensuring my clients have the best service and care around. He has completed countless roofs for me and my clients and his level of service and professionalism NEVER waivers.

Some of the reviews on here lack validity and if you're looking for legit reviews check out their google and Facebook page. You'll find countless happy customers!