Action Roofing

John O.

Not that I'm on a 5-Start roll as of late, however I've been hiring quite a few contractors to do some work around my parent's house lately. The good news is that all of my research (online reviews, recommendations and BBB analysis) as really paid-off! Action Roofing did a FANTASTIC job on installing a new roof on my parent's house.

What really makes a difference to me is that Action Roofing (Jack [Owner] in particular) took the time to educate me on the different options, assisted in guiding me in selecting options consistent with the nearby look of homes and actually convinced me to go up on the roof (which is no easy task considering I REALLY hate heights) to see for myself termite damage to the pre-existing plywood base. Due to the level of detail of Jack's team during the tear-down process, they found that the vast majority of plywood boards had significant damage and had to be replaced.

Not being satisfied with showing me pictures (Jack sent me about 65-pictures total in my roof collection), Jack wanted me to see for myself the extensive damage. He really shows no fear since he proceeded to bounce up and down on the plywood board (again, on the roof) showing the 'give' and that's how you can tell (besides the chunks too) the level of damage.

Once everything was replaced (to include several skylights too), it's amazing the how everything looks now! This includes how the Action Roofing team was extremely meticulous in cleaning everything up and you can barely tell anyone was there (outside an amazing looking roof)! I would highly recommend that you put Action Roofing on your list of contractors and compare their quality with their competitors. When you examine all factors, I'm willing to bet you will end up with the same decision I made.

Daniel B.

Jack and his team are great to work with. Jack is a standup guy and personally came to review the roof and assess our needs. He gave us multiple options for addressing our leak, and was competitive on all the pricing. His team is responsive when you reach out by phone or email, so I always felt like I could get questions answered. One thing that I really appreciate is that Jack will send photos of the project, with status updates, and then the final set when the project is completed, so you can see what is happening without climbing up on the roof itself. I also appreciate that his brother is part of the company, and handles the gutters. We needed to replace the gutters and he was very consultative, even showing us samples of different colors against the house, so we could make an informed choice. I should also mentioned, I had to manage this project remotely from LA, so having the updates and their willingness to send photos and Facetime was really helpful and made me feel like a valued customer. Definitely calling them again to do future projects.

Andy L.

I called Action during the busiest time of the decade for roofers - after 5 years of drought and in the midst of a deluge of rain. They answered promptly, provided a fair, professional estimate, did the work exactly as contracted. They installed some new gutters inspected and repaired several gutters, matched paint colors, cleaned up nicely. All in all, excellent quality work, very knowledgeable and courteous staff, responsive to my requests and questions. I'm very impressed with Action and will definitely use them again when needed.

Dan C.

Best Roofing company ever! Our re roof was done in a professional manner from start to finish. I could not believe how careful the guys were when Tearing off our old roof tiles. Not a trace of debris! They were so efficient and left no messes ever. The new roof looks fantastic. I highly recommend Action Roofing!

Jean R.

I needed rain gutters and downspouts re-attached with the slope adjusted for drainage on my house in Santa Barbara. Action Roofing came on schedule and did an excellent job for the estimated price. I would hire them again (hopefully I won't need to any time soon).

Jerome P.

My house in Santa Barbara needed a new roof, right down to the plywood, and a set of gutters. Action roofing did an excellent job on the whole project. They were courteous, prompt, friendly and very professional. Their work was first-rate, on-time and on-budget. They even pointed out and suggested simple fixes for mistakes made in the framing and venting in the original roof. They also did a great job installing the gutters. I would highly recommend them to anyone considering any kind of roofing work.

Barbara K.

Back in April when we actually had some rain, we noticed a leak in our kitchen ceiling. My husband was familiar with Action Roofing so we contacted them & Jack, the owner, came out to give us an estimate. Jack & his crew are very neat & considerate of the owner's property & plants. They cover things up as needed & clean up after themselves to make sure all pieces of the old roof & materials, including nails, are removed. All in all a very positive experience.

Jonathan W.

Action Roofing does truly excellent work. More than twenty years ago, I hired Action Roofing (Jack Martin - CEO) to reroof my detached garage after getting researching roofers and getting references. That roof is still in excellent shape, and I did not get the highest grade shingles for that job. They did it in a day, and cleaned everything to its original condition.

Over the years, I have had Jack's brother, Steve, replace gutters, and I have had other work done by them. I recently found out that the school at which my ""better half"" teaches, uses Action Roofing to work on its buildings. So, they do large jobs, too.

All of my work has been done well, on time, within budget, and with good communication from both the proprietors and their staff. Sharon, their long-time office manager, does excellent work and is easy to talk with. They are honest and straightforward.

Jack is just finishing reroofing my entire house. I have had no problems reaching him. He keeps me apprised of the work and its timing, and deals well with issues as they arise. He has an eye for detail; he can see and resolve problems others have not noticed. My home is in better shape than ever because of his careful work.

Is Action Roofing the cheapest roofer in town. I doubt it. If you want a Yugo, go for it! But, if you want your work done properly, by an experienced contractor with an eye for details and the ability to resolve problems, go to Jack and Steve. They will not steer you wrong. His workers are nice and polite, too. They clean up after their work every day. That is important to me because we have a dog.

Jack does not suggest you spend more than necessary for the work. Originally he suggested good shingles that are not the ""best."" He told me the ""best"" is not worth it for my job. I did my research and found out he was correct. Moreover, he told me part of my house did not need reroofing at this time. Jack understands the substantial financial burden such major work creates for many homeowners, and he will not ""rip you off."" He is fair and decent, and goes the extra mile to do the job correctly.

I am not saying you should not get another bid. But, if you get a lower bid, get real references, check their license, bonding, insurance and complaint record. Also, amortize the difference in cost over 30 years. Would you rather save a bit over time, or be sure the job is done correctly. Your home depends on the answer to these issues.

I cannot recall the last time I wrote a review on Yelp, but I think Action Roofing deserves this review.

Irma H.

We have used Action Roofing in the Santa Ynez Valley for years. The first time it was to correct another roofer's poor work. Since then we know we can count on them for honest and thorough proposals, and excellent quality of work. Our most recent problem concerned reducing the rain ""noise"" from a room extension. They said it was a challenge, but they figured out a way to do it, and now I don't shudder every time it rains. They were here when they were supposed to be, stayed in contact with me throughout the project, and left the work area clean. In addition, the work came in several hundred dollars below estimate. I would not think of using any other roofer.

Frank B.

Steve came and gave us a quote on a small gutter problem. He was professional and gave us a reasonable quote. Another recommended company had previously referred us to another contractor who came out and never returned calls for a quote because the job was evidently too small.
Action did the work competently and timely. I had been afraid the job was to small for them. Now I will always use them and always recommend them.