ACS Roofing

Sabrina M.

This is the second time I asked them to service my roof. I've met both Mark, the owner and his son Amos. They both were very professional and the job was finished in a timely manner. I called the office and was able to make an appointment, looked at the problem and the next day I get an email suggesting what I should get done and also recommended other issues that they saw when they inspected the roof if I wanted it to get fixed also. When I agreed on the contract they sent a Project Manager right away and my leaking roof was fixed in a two hours before another storm came through that evening. I would recommend there business because they were reliable and very professional.

Pam B.

ACS roofing is very professional and honest company. The owner Mark came out and did the roof inspection, took pictures of work we needed to have done. He explained in detail the procedures they would follow. The work was done in the time frame that we agreed on. From beginning to end everything went perfect.
We will definitely be calling them for any roofing problems in the future.

Edith L.

Gave a one star because zero was not an option. Made an appointment a MONTH ago. Took off work. Received a call five minutes prior to expected time the ACS Mark was to show up.
He couldn't make it. They were willing to a fly over the house and then email an estimate; however, nothing could be done until spring. I believe I mentioned I made the appointment a month ago.
NO CUSTOMER SERVICE. COMPLETE DISREGARD FOR CUSTOMER. A FRAUD.

John D.

I contacted ACS for an estimate. After a week and a half, ""Doc"" called me and took some information regarding my roofing needs. (New roof, gutter). He said that they were currently booking for mid November, which was about three weeks out. I would be receiving a separate call from the estimator.

Two or three weeks go by, and still no word from the estimator. So today I called the office, and again talked to Doc. He said they were now currently booking for DECEMBER, and that the estimator is on vacation, and will be back in two weeks. How much do you want to bet, that by the time the estimator gets back from vacation, and then has a stack of estimates to do, and when mine finally gets looked at, they will be booking for January or February. Keep in mind that I first contacted ACS for an estimate the beginning of October.

This is unfortunate, as I had researched ACS and really, really wanted to use them. Yes, all the roofers are currently busy and are booking 6 weeks out. I just wish my estimate was done in a timely manner, and not have me wait a total of 4 weeks from time of initial contact just for an estimate, and THEN having to wait another 6 weeks to start. My roof is in poor condition and I simply cannot wait 10 weeks.

I am giving only one star for the communication / estimating delay, and another star only because Doc was polite.

Tom H.

Very professional re-roofing job done at an exceptionally competitive price. Other contractors prices were 33% higher, yet ACS still did an amazing job. I had put the first roof on this house myself when I was a young man, so I know how roofing should be done. Now I am an old man and just not physically able to do it again. ACS was quick, the roof looks great, and I know everything was done right.

Debbie B.

We are fairly new to Elk Grove, and we had a serious problem with the roof on our home during the rain. I asked around and was referred to several roofers, but chose ACS! Wow, we are so glad we did, they came out so quickly, were extremely professional, assessed the problems and explained, With pictures, what was going on. What needed immediate repair and what could wait a bit. I felt no need to look for further estimates. I felt confident and taken care of. They came out and did an emergency repair before another rain happened, and right after the rain, came back and did all our repairs. They were clean, arrived on time, and followed up by phone to check if we were happy. I would highly recommend them for any roofing job you have. We will definitely be using them for some future projects we have to do.

RaDene G.

From start to finish, our experience with ACS Roofing was fabulous. The owner, Mark, was professional, reliable and trustworthy. He was thorough and patient through the process of choosing our style and color of roofing. He provided a plethora of addresses that we could go and look at examples of his work. Once we decided on the type and color of roofing, the ACS team got to work on giving us a gorgeous roof. This is where I need to really stress how impressive this company is. First, and most importantly, the workers showed up on the day they said they would and at the time they said they would!! It just got better and better from there. We witnessed high quality and efficient work practices with great care given to organization and timeliness. Each morning, we were told what work would be done and upon arriving home in the evening, progress was clearly seen. ACS Roofing is stellar in all areas. Everyone in this company is top notch. In less than 7 days, our old roof was removed and a beautiful roof was put on. Overjoyed. Ecstatic. Satisfied. Impressed. These are all adjectives I would use to describe our experience with ACS Roofing. Hands down, we would recommend this roofing company. A++++++!!!!!

Fahm S.

We just got our new roof almost three weeks ago and I must say I am glad we went with ACS. I got three quotes before making a final decision on a company and ACS' price was way lower than all of the other quotes, we even added a velux sun tunnel and installed extra vents. Mark and his office staff were very helpful with answering questions and concerns that we had, they completed the roof and every little extra stuff that we had done in 4 days. They cleaned up right after they were done and our roof looks great!! We couldn't be any happier with our decision.

Luis A.

To ACS roofing,

You guys did an outstanding job fixing our roofing issues. Your company continuously seems to find a way to impress. I will definitely consider you our go to company for any of our roofing needs, and I would recommend you over any company out there! Out of the 3 companies we have used in the past in the Elk Grove area your professionalism (Amos) supersedes them all. The expert advise Mark provided was on the money with no surprises. What was really impressive was the customer support Amos provided after the work had been completed. I had questions with the completed work, and your company had a representative at my home in less than an 1 hour! Your company definitely set it off and hit a homerun in our books!

Thanks again! Luis

P.s. Anyone out there looking for a roofing company? Look no more! ACS ROOFING IS IT!!!!

Omar S.

Just had these guys complete some repairs to our roof. Outstanding outfit--very professional interactions and conscientious and punctual crew. Very pleased with the work done.