ABI Construction

Elizabeth V.

I recently hired ABI Construction to come out to ny home and replace our old roof that was way overdue.
They not only were super helpful,they really took the time to explain the process from start to finish.
We even had them repair the interior kitchen ceiling that was damaged from a longtime leak.

Very happy with my choice and I am having them go out next week to give my aunt a bid on her place!

Dillon E.

My grandma had a leak in her roof and didn't really know what to do about it, so I stepped in to help. I reached out to a few companies for quotes, and had two others come out, but ABI stood out from the beginning.

They were super professional, easy to work with, and stayed on top of everything. Once we decided to move forward with them the whole process took about three weeks from start to finish.

The price was fair, the roof looks great, and most importantly my grandma is happy. No complaints at all as everything went smoothly!

Alicia L.

This company is flat out GREEDY and SICK.

My mom reached out to ABI because of a flyer she received that advertised ""Lowest Price"". She is ELDERLY and speaks VERY LIMITED ENGLISH but they sent out two salespeople, Ari and Chris, who SPENT 4 HOURS AT HER HOME and in the end got her to sign a multi-page contract that she DID NOT UNDERSTAND nor could read, all while NEVER OFFERING a family member or translator to be present as they keep trying to claim after the fact, or giving her the option to consider the contract or review it with someone before signing. To this day, she has never been made aware of what the terms of the contract were, cannot read it, and doesn't know why she was charged the price she was charged.

She felt, at some point before the job begun, that she had been TAKEN ADVANTAGE OF, grossly overcharged, and was CHEATED into signing a contract for an unreasonably high price, something she was not comfortable with. She had an acquaintance reach out to the company on her behalf and try to cancel the contract and ABI refused to cancel it, stating it was beyond the 3 day cancellation period. What they didn't mention or honor was a cancellation clause of the contract that allows for cancellations after 3 days with a penalty/charge. Instead, it seems they completely circumvented giving her the option and refused to cancel the job, again taking advantage of my mom for not understanding the terms of the contracts or her right to cancel.

They went ahead and sent contractors to do the roofing on her house DESPITE HER DISSATISFACTION with the cost and attempt to cancel and cited the fact that she did not ""call the police to trespass them"" as an indication that she was fine with the job. No elder immigrant lady with limited english would even consider that, and its absurd to act like that was a reasonable indication of her wanting the roofing done.

In the end, my mom felt PRESSURED, POWERLESS, and EXPLOITED. She deeply regrets ever entering into a contract with ABI, who did not give her the dignity of honoring what was clearly listed on the contract as a right for her to cancel and made her feel like she had to go through with the roofing and paying for it. I firsthand experienced the tone and emotionality of their salesperson when they came by to ask my mom to sign off on the completion of the job and found it extremely pushy, whiny, and unprofessional. Then, I got a call from Michael B trying to frame the situation as ""buyer's remorse"" which was deeply offensive and disrespectful to someone who is clearly expressing they feel cheated and taken advantage of with real reasons and arguing against every question or clarification I tried to ask for.

To top it off, when I tried to end the call, they decided to THREATEN ME LEGALLY, stating my reviews I've posted go ""beyond libel and defamation"", according to their so called lawyer who they had spoken to already. This, in itself, says everything you need to know about how this company operates. They'll use scare tactics to try to get you to take down a review, rather than putting in any effort to make things right.

Rotten company. Rotten ethics. It's disgusting to me that a company could operate in this way and act so entitled to taking advantage of an old person all while trying to convince everyone they didn't do anything wrong. It seems like all they care about on here is being right, using dismissive language to paint every bad review to be ""misleading"", ""false"", ""inaccurate"" and deny any possibility of wrongdoing and avoid accountability, all probably so they can keep their dirty money.

Michael B: One quick google search brings up ""In California, elders are defined as persons 60 years and older. Under California law, elder abuse can be both criminal and civil."" There's no use focusing on semantics to be right and spending so much time reframing the situation to benefit yourself. ABI and you especially have done enough damage and this pattern of deflecting has been in nearly every single one of your responses to every poor review on here. It's never your fault, you never do anything wrong, someone else is always wrong. When will you stop caring about protecting your image and actually doing right by the people that give you your paycheck?

Gloria

I met with the person who quotes the roof. He was smart, honest, hard working, reliable and efficient. I signed up for the roof repairs and had in mind to hire them for a couple of other roofs that will need to be repaired within the year. It has been months since I signed and they said they'd call and put me on the schedule. Not only are they not putting me on the schedule, but they are now ignoring my communication. I have asked them for a refund of my deposit and let them know I'll be taking them to the CSLB if they try to give me a hard time. Don't bother with this company. They are unreliable, don't follow up and are terrible communicators. Fortunately the person who helped me initially left ABI and found a company to work for that is much more aligned with their integrity.

Megan Brittingham

The whole thing feels very predatory. Be careful and ALWAYS get multiple quotes from different companies!

We bought our house in November with the knowledge that we would need to replace the back flat roof in the next few years. After a lot of rain, we decided we needed to push up the timeline and get this taken care of.

We received a mailer from ABI and scheduled a free estimate with them as well as with two local contractors. The two local guys quoted around 5k for the back roof and were not pushy or trying to get us to book right away.

ABI rescheduled multiple times and eventually came when only my husband was available. I'm not sure if this is how the company operates or if Ron went rogue, but when my husband told me they said we had less than a year with our FULL roof (not just the back flat portion) I knew it was a scam. If the main roof was actually in bad shape, the other guys would have told us. In fact, one told me we had about five years left due to age - and don't forget, we recently bought this house and had a full inspection!

Needless to say, my husband mentioned these inconsistencies to Ron, who had no real reasoning behind the stark contrast in opinions, and got him out of our house.

Not that we would have worked with this company either way, but they were also 50% HIGHER than the other quotes for the flat roof and 100% higher for the full roof.

The company called me today to ask for feedback. I was honest about our opinions of Ron and the company as a whole. She asked if price was our reason for going elsewhere... NO. It's trust. I don't trust you guys. Even if they offered the lowest price, who's to say they don't add on extra fees and charges for ""new issues"" they discover while working? I'm not going to test the theory.

I asked her if this was Ron behaving badly or if the company generally behaved like this - she couldn't say because she doesn't know what the training is like for the roof guys. Interesting response.

Ultimately, I think this company hopes to get calls from people who haven't researched roof repairs and takes advantage by making them think there is a serious issue and then charging them and arm and a leg to resolve it. ALWAYS GET MULTIPLE QUOTES!!!

Gila R.

So excited how our roof looks. Ari was excellent through out the whole job. We called ABI Construction to come and inspect our roof since we have been dealing with leaks for sometime. Ari was the specialist that came by and he did such a great job of explaining everything to us. He was very thorough. You can tell he was extremely knowledgable which was very important to us. We have a pool in our backyard and Ari came by once the job started to make sure the crew covered it. I'm so happy he was the representative they sent.  Thank you ABI and thank you Ari, my roof looks gorgeous. So glad I don't have to worry about our

James W.

Great service. Pricing was inline. Very honest from start to finish. Luis definitely knows what he's doing.

Karen B.

We are in the market for a new roof. ABI construction had left a flier so we contacted them response was quick. They came and did an exam, pointed out what we would need. Two employees came they were both polite and professional. We requested an estimate and were told they would send one by email. They were here on Wednesday and were aware we had other companies coming for comparison. We did not receive nor have we received an estimate yet, five days later. We called and emailed a request and were reassured that it would be available that day. So no review of workmanship but customer service is substandard and we were disappointed in their responsiveness

Two phone calls and an email with no response. Within minutes of posting review phone call from Eli who stated he had our wrong email and hadn't been able to send it. Email address corrected and estimate received with a follow up phone call to make sure we had received it and to ask me to remove my review.

Jonathan Chan ..

Edgar Pineda, a representative of ABI Construction Inc., came to inspect my roof and he was very sincere and honest with his investigation of my roof. Although he was there to sell me a new roof, he didn't because it didn't need one at the time. I appreciate his honesty and sincereness especially in these times. When its time for a new roof, I will contact him first in hopes we could do business when it is needed. This is just one FYI, hopefully they just communicate internally a lot faster.

John K.

ABI roofing disappointed me. The roofing wasn't done right. The nail potrude for half an inch (are visible from the attic) and pose a danger. If one walks in the attic being unaware, one gets stabbed on the head by the potruding nails. I contacted the company which offered to cut the nails. But I was discouraged from the nail cutting by an expert roof installer. I was advised that cutting the nails would losen them and cause the roof-leak sooner. I contacted the company and requested for a some compensation - at least a prorated refund to alleviate their bad roof installation. I paid $30,000 for the material and labor. The company refused to cooperate and stated that they won't refund any portion of the charges. Still I am not pleased with the way the roof looks from inside the attic. I had several attorneys look at the job and are working on how to handle the matter on my behalf. I discourage anyone from choosing ABI for roofing services. On a scale of 1 to 10, I give them a ""3""!