ABC Restoration

Desmond D.

When I say ABC Restoration left me & my family speechless!! I absolutely mean it! Everett was beyond helpful when it came down to making everything as smooth as possible. While the expertise of Lonnie & Phil was unmatched! Thank you to Ean for starting and completing the project without any trouble. Thank you to the Admin of ABC Restoration & I definitely recommend anyone needing Residential & Commercial restoration work done in the Houston Texas area!

Joy A.

I had a GREAT experience with this company. Phil and Everett were ""rockstars"" in my home renovation project! Due to a wall collapse, we were having both interior wall(s) repaired and exterior Brick wall(s) restored. Their contractors do excellent work! The brick restoration was superb! They ensured that ALL work was satisfactory. Anytime I had a question their management team was prompt to respond. Phil went above and beyond to ensure customer satisfaction, and made the entire renovation process stress-free! It is hard to find an all-in-one (general contractor) home renovation team that can do it all. For these reasons, I am engaging them to do a second home project and will update you on how that one goes, too!

Lisa L.

Started out ok, then we found out the guy that initially came out had quit. ""Lonnie"" took over and was rude and unprofessional to both my elderly mom and to me. He was acting like a bully, threatening and unnecessarily nasty. Would not recommend at all.
Good riddance. Plenty of better contractors around.

Jermicia C.

They were AMAZING !!!!!! Got everything done and on time ... Tom is great he made sure everything was done and even came back to fix certain problems thank you guys so much !

Autumn C.

They did a great job! Went above and beyond with trying to help us figure out everything that was wrong and get it fixed!

Sheena J.

Cassie H. was such a delight to work with. She was very respectful and extremely helpful. Her team work hard and we are very appreciative. Thanks to Cassie and her team! Way to go!

- John and family

Debera S.

I should have read the reviews here before I signed on with ABC Restoration. They charged me $800 a day for a deep house cleaning following a mouse infestation. The first day, they showed up 3 hours late, and it took 3 people to clean a foyer, one bathroom and some of the ceiling vents. The second day, the cleaning crew showed up at 2:00 PM .. this time, 2 people. One of them was over 70 years old, and after a few hours of cleaning about 4 windows, he quit saying he was too tired. Day 3... it took one person 6 hours to clean the bathroom and another six hours to clean one bedroom. Needless to say, the work would not have gotten done in the three days without me cleaning. So, there I was on my hands and knees working and cleaning more hours than the cleaning crew. And they were not professional cleaners. One was dusting my antiques with paper towels while two others were leaving their water bottles on my furniture. Trying to be nice, I paid the full bill, which was about a 90% overcharge. No good deed goes unpunished. They removed $2,000 of personal property from my house for cleaning, and never returned it... already four times they have told me they were coming out to return the property, but each time, they don't show up and do not call with an explanation. When I call the office to inquire they tell me that I am not an emergency and do not take priority. RUN FROM THIS FRAUDULENT COMPANY!

Martha P.

I wish I could give negative stars. DO NOT use this company, spare yourself the time and hardship! We have had the WORST experience with ABC Restoration. Our repairs took this company from November to March to finish their job. Here are some highlights of our Workers don't call, come late, or don't show up at all. They spilled Coke all over our floor, never cleaned up with nails and debris everywhere, broke down our baby gate and never called to tell us. They splattered paint on our floors and curtains, it took them 4 tries to repair our drywall with the texturing and 3 times to paint the room adequately. They tried to hide poor texturing with paint. Their paint is sloppy and everything had to be redone or touched up. EVERYTHING.
It took them two tries to install new doors/door frames and had to have it all redone by another employee. NOW - we just had water pouring in from the top of our door. We had another company come to determine the cause and make the repairs. They found that it is due to the door being installed incorrectly... and instead of caulk around the frame ABC Restoration used NOTEBOOK PAPER TO STUFF around the door as insulation to save money. This is why we have water coming into our house from the top of the door frame on heavy rains. We are paying thousands to redo what we already paid ABC to do - a hideous job!

Tama K.

If only they had negative star ratings! DO NOT USE THEM!!! My 1 bedroom vacation condo's restoration and addition of an extra bath was horribly miss managed. It took over a year for them to complete! They did a horrible job on the tile install and told me I had to live with it. They left old food sitting everywhere. They left soiled toilet paper in the trash can. Lots of stuff went missing (roomba, wet/dry vac, tool set and power drill... I'm still finding stuff missing). The guy is a bully and not at all pleasant to deal with. One of their project managers had 3 different plumbers tell me that the toilet in the bath shouldn't be installed where they ultimately installed it.

Shari S.

Avoid this company at all costs!!! I cannot stress this enough!! Save yourself the grief! I've never written a review for a company so trust me when I say this company is so bad I had to warn people! I hired ABC after my home flooded during Harvey, my 1200 sq ft house got 2' of water and it took them 10 months to even come close to finishing it. The work they did was some of the worst work I have EVER seen. There was so much they did incorrectly or poorly that it is too much to list on here, (poor sheetrock work, doors on backwards, windows not installed properly with window sills at a severe downward angle, damaged door jambs, trim nails not painted over, had to paint the walls twice due to poor quality sheetrock & two different shades of paint on the walls, door time damage to the outside of my house, mistakes in the floor install, interior door jambs not lined up and doors won't close, the list goes on and on). They hired inexperienced sub-contractors to perform sloppy substandard work who were disrespectful of my home. Some of the worst contractors left beer cans lining my window seals inside, they threw their lunch trash in my front yard (jack in the box, sonic & hartz chicken bags and drink glasses all over my front yard), ziplocks, plastic forks just thrown on my porch and front yard, they left half eaten chicken bones laying on my countertops in my house, they brought their own microwave and hooked it up, used my refrigerator like it was their own, urinated in the toilet that had no running water hooked up to it, just to name a few things). On the business end, every aspect of dealing with this company was a nightmare and a huge battle, I had four different project managers which was chaos each time, most of the office staff were unfriendly and arrogant with a 'how dare I bother them with something as trivial as the work on my home"" type of attitude. The owner and office staff practice what I would consider to be unscrupulous, dishonest and fraudulent billing practices. I was overcharged or duplicate billed thousands of dollars! I removed $6000.00 worth of charges that they did not perform but my final bill went up instead of down. After I compared the old bill to the new bill, there were more (different) items added back to my bill that I did not purchase, and other items prices that miraculously doubled or tripled and new items were added with vague descriptions. I can only advise that if you hire this company, please review your bill very very VERY carefully. If I could give ABC a negative star, I would!