AAA Roofing

Bridget I.

So it is my opinion, that AAA roofing of citrus county is not where you want to go to get a new roof... Granted they will fight the insurance company on your behalf.. but then you will be married to them for your new roof and it has been my experience with them.... That is not where you want to be.. their initial work is shoddy and incomplete, and their warranty work is non-existent. I purchased a house that had a two-year-old AAA roof, when AAA re-roofed it they never bothered to install the exhaust vents for the oven or the dryer, both were venting into the Attic. The work around the chimney did not ever solve the leaking chimney problem. And there were loose shingles up on the roof. When call to do the warranty work we got the runaround. I used to be a fan, my first roof was from AAA , I had a roof done on my existing house. But after my most recent experiences NEVER AGAIN...I canceled an upcoming roof because of what I've seen on the flip house.if I could give zero stars I would..call John at Roof Bear he can help you with a roof you can trust 570-578-3603

Robert G.

AAA Roofing. So we bought our home in October of last year and both owners had passed away and it was an estate sale. We were provided no disclosure and we paid for an inspection. Everything looked good. The roof looked good, etc. It was replaced in 2015 by AAA Roofing. We noticed after this last ""hurricane"" that the drywall on the back patio was bubbling. It seems to align with the skylight edge. We have 5 on the covered patio, which is under the roof. Since we had no idea who did the roof, we looked on public records to see who pulled the permit. It was AAA Roofing. We called them on Monday and were told that although they provide a warranty for the shingles and workmanship, they would not be extending one to us because we didn't call them within 60 days to transfer said warranty. So we are on our own for the repair but they will gladly come out & give us a free estimate. How in the world would we even know to call them? How would we get this information from deceased people? How do you not stand by your workmanship? Had I not told them that we were the new owners and lied and used the previous owner's name they would have just come out and repaired it for free. Companies that don't stand by their workmanship are not to be trusted. IMO

I posted this on the Nextdoor sight and as a result, got a string of posts from people who have used AAA and the majority had multiple problems with this company. I was even sent several private messages about this company, detailing their issues. Just wondering what other's experiences have been.

I have contacted another highly recommended company who will thankfully be coming out next week to see what's needed.

Timothy T.

Isaac was not only on time, but displayed a true concern for my needs and was extremely professional in explaining every detail from start to finish. Impressive meeting!

Paula A.

Used same company in 2008 with good result. AAA employees showed up on 3/28/21 to strip roof and shingle. Truck unloaded with at least 9 Mexican workers. Worked from 7am to dusk. No bathroom facilities provided but did see one worker come out of our shrubs zipping his fly. They had lunch, took a break and took breaks laying in yard, plus one outside my bedroom door on path from slider and another on front porch by front door-have photos as neighbor was kidding us about labor by our house. Most of roof was complete, called office to ask when they would return and also reported a bird bath was damaged and I had tar on drive. Was told needed to talk to Jim, the supervisor and was told a message would be left to have him call me. Skeleton crew did return to finish shingles above eve but no one again spoke English. Have tried numerous times since , left messages to have Jim call, with no response. Part of the contract was to have the inside ceiling repaired which had water stain from initial leak. With each message for Jim the supervisor, I said I needed to find out when the ceiling would be repaired and I needed to talk to him. Last week I received a call from a AAA staff wanting to know why I had not paid my invoice. Told her when the job was completed and I also had other issues with the bird bath etc., including peeing in our woods. This Monday, just after 5pm a truck pulled in with two individuals, waving a sheet of paper stating I won't pay bill until bird bath is repaired. Neither spoke English so one called a female translating when I was trying to explain the bedroom ceiling needed repair. I also asked the person translating to get the supervisor or owner on the phone to have them call me now. Then the worker had his phone showing me a translation I need to come in house. I let him in, he looked at ceiling, then the two got their ladders out and climbing on roof with chalk guns. Both my daughter and I went out trying to tell them the ceiling was from the initial leak. Finally my daughter got her laptop with a Spanish translation app trying to explain. It's after 5pm tried called the office left a message to have someone call, no response. We finally got the worker to get the translator back on the phone and again requested a supervisor or owner call to discuss getting the job complete. Today is April 21,2021, I again called AAA office asked to speak to the owner and was told he may or may not return my call as he will be in and out today and tomorrow leaving town for a week. I advised my message is from a very unhappy customer to please find time to return my call. I have had a check from the credit union to AAA for the full amount due since March 30. I lost my husband to Covid last November and need to list my home but cannot until the repairs are done. I am extremely disappointed in AAA Roofing Restoration lack of customer service, poor sanitation for their workers and the lack of a English speaking individual to communicate to. In total, I left at least nine messages for Him the supervisor to call with no results. When the employee called about paying my invoice, after I told her I had been calling she said there was a note on the file about the bird bath and that I had called. My daughter and I both were so frustrated attempting to translate, I find it unprofessional to put customers in a position to not be able to communicate to anyone coming in house or attempting to discuss the job and work that needs to be finalize.
I would never refer this company!!

Roy B.

They they left lots of nails on the ground plus food wrappers plastic bottles what a mess and we had three flat tires !!! I would let them put a roof on my doghouse

Carolyn C.

BUYERS BEWARE!!! Please search elsewhere for a roofing company to do your work. I have been fighting with AAA Roofing/Joseph Chewning, Manager since NOVEMBER, 2019 and it is now May, 2020 and still the fight continues. I wish I would have looked this company up on the BBB website as there are numerous others that have filed complaints against them. Please check this company on the BBB website and you'll understand why I am trying to help anyone who might be considering using AAA for your roofing job. Please look elsewhere for a better roofing company and to get the work done you pay a lot of money to have done the right and honest way!

John R.

Great professionals who are fast, careful, and neat. Roofing is a messy business and only if you keep after the debris will it end up cleaner than when you start. The price was competitive, and the materials were superior. I dont think I'll need another roof again, but if so AAA will be the company to do it.

Luci S.

They love to put liens on homes their way of dealing with customer's discrepancies and they refuse to communicate with you . It's their way or a lien on your home! Read contract carefully before signing!

Teri E.

Had AAA roofing come in reference to my rear porch roof. Chris came by - was knowledgeable and gave us a fair estimate. Work was done in a timely manner by Chris and his assistant who was also very professional and knew his job. When it was completed area was left clean. It was a pleasure doing business with AAA.

Neil P.

This is a very good roofing company from the estimate to the finished product and with great customer service. We went with a metal roof and we are very happy with the work that was done. I watched them from tear off and then we had a speel & stick rubber on top of the plywood then screwed down the metal roof panels. We went with the silver to reflex the sun light and have seen a drop in our electric bill..
One crew, one day awesome work and very happy with everything they did + 50 year warranty. And AAA will stand behind there work with over 40 years in Citrus County, picture below.