A1 Roofing & Construction

Robin S.

I thought this was going to be an excellent company after the hail storm completely messed up my home on June 2nd, but apparently I was wrong. Sadly, I signed a contract or I would be DONE with them. It took weeks just to see flooring samples. Then, we had to help the flooring crew move our furniture to put in carpet. Today they came back to do our laminate flooring in our kitchen...they said it was ""done"" and hadn't even bothered changing the flooring behind the stove or refrigerator. They just left it there and told us it was finished like we wouldn't look. Like I can't tell the difference between cherry wood and oak! Things that were approved in June like my front door have still not been touched. This is the MOST FRUSTRATING process I have ever lived through.

Update: So, after this review the owner finally came out and said that they were going to fix things and communicate better. The windows finally got put in and so did the front door...then NOTHING for 3 months. We were told our insurance was difficult to negotiate with, but they negotiated with us perfectly fine on everything that was NOT related to construction even giving extra funds for some small things. Then, I found out that A-1 had submitted an invoice to the insurance to CLOSE OUT the claim. They told my insurance EVERYTHING was fixed. So why do I still have 2 rusty beat and battered sheds, beat and battered gutters, outside not repainted, inside not repainted, and some other issues?

Brian D.

A1 was great to work with from start to finish. I had never replaced a roof before this storm and I was unaware of the claim process. After a couple of major hail storms last Spring, James and his team were able to walk me through the entire process and help me work with my insurance company to ensure I was able to get everything damaged in the storm (roof, gutters, fence, etc) filed in the claim and repaired in a very quick time-frame. I was impressed by the attention to detail and workmanship of his team to make my roof look better than before. I highly recommend A1 to anyone looking to replace a roof.

Jim D.

We recently had our home roof removed and replaced by A-1 Roofing & Construction LLC and were very pleased. Flexible and professional from the beginning to the end. Highly recommend.

Knox K.

These guys will NOT STOP calling me. I am on the Do NOT Call List.

After every freaking hail storm, I get: ""Hi sir, we will be in your neighborhood next week to do free inspections of your roof due to recent weather...""

REALLY? IF my roof was damaged, I would go through my INSURANCE COMPANY and they would tell me which roofers they recommend.

PLEASE, for the LOVE OF GOD, STOP FREAKING CALLING ME!!!

Next stop, the Attorney General of Texas.

Enough is Enough!

David D.

We were hit hard in 2016 with back to back hail storms about 10 days apart. James and his crew did a great job at replacing my roof. I had some things I wanted that weren't in my original roof. James made sure that what I wanted was in the quote, not just wanting to know what the insurance would pay, and then made sure it was done to my complete satisfaction. If I had a question it was addressed quickly. All the work was done as promised. We have gone almost a year with no problems and no return service work. Done right the first time! Thanks James!

Laura D.

Great customer service! Did a wonderful job for me! Professional and quick! Will use again (hopefully won't need it!) straight shooter and gives all the options available to you!

Bruce R.

I compared offers from a total of 7 roofing companies. James DeLaGarza at A-1 was one of two who seemed primarily interested in fixing everything I needed done. Most others seems geared towards squeezing every possible cent out of the insurance company for themselves.

The work itself was first rate. I really appreciated their policy of waiting for enough dry weather to actually finish... (especially when watching the exposed wood-composite of two of my neighbors get rained upon because their contractor was apparently more interested in schedules than the home they were working on).

Sometimes James was difficult to get on the phone but he always, without fail, communicated via email, text or callback within 2-12 hours, sometimes quicker.

The crew showed up timely, did great work, cleaned up daily and they were done on schedule. They were all very friendly and courteous and respectful of us and our property.

A-1 also timely delivered all the paperwork I needed for the insurance. 5 Stars Plus!

Thanks for a job well done!

Greg R.

Very pleased with their service. Came out for an estimate and told me that my leak that I thought would cost me over $1500 was just a simple fix. Tech was very courteous, honest and knowledgeable. Will be using them again for future roofing projects!

Roger M.

I used a AMAZON LOCAL and had my roof inspected for a home sale. Called on Thursday and he showed up on Friday. Very professional and I would highly recommend.

K F.

I strongly recommend this company to everyone. James and his team were very professional and provided outstanding customer service with quality work! James meet with my insurance carrier's adjuster and handled everything!!! His team went above and beyond what I expected. The process was seamless and stress free. My roof, gutters and outside patio look amazing thanks to James and his team.