360 Precision Cleaning & Maintenance, LLC

marie g.

BEWARE OF THIS COMPANY!
Wesley,bathe owner/boss is very presentable and talks a good game but conducts business in an erratic way. He was recommended to me when I inquired about building a handicap ramp into my mobile home.
Wesley came out and we discussed what I wanted. He even suggested that I cover the larger ramp out front which I agreed to. I eventually decided to add a carport joining said ramp as well as remove my bathtub and install a shower in the master bathroom.
It was agreed upon that I would buy all the materials and pay him for his labor. That was the first problem. Wesley underestimated how much materials were needed causing me to make multiple trips to Lowe's and a couple of HUNDRED MORE DOLLARS added to the costs of my jobs.
His two employees never showed up at 9:00 am, it was always closer to noon, they would leave and come back well after 5:00 pm because Wesley kept bidding other jobs knowing that he didn't have the man power to get them all done in any sort of timely manner. They, I mean, the ONE guy, would work in a rushed pace until past 9:00 pm, then have to go work on another job.

There was little to no communication between Wesley and me, the homeowner. After delay after delay and excuse after excuse, finally my shower was installed but it lacked the trim
His employee told me that Saturday NIGHT, that he would return the next day at 1:00 pm after we were home from church to put the trim up and then I could take a shower. No show, no phone call, no apology, no nothing. Finally I called Wesley on Tuesday evening and he said another one of his employees would come out the next day and put the trim up. (I had paid him on Friday)The trim got out up and finally the garbage/debris was removed

But when I went to check the shower out before my long -awaited first shower, I noticed that the DOORS were flopping about and not sitting in the track property. I sent a video to Wesley and as of today, June 22, 2024, I haven't heard or seen him.

So, takeaway from this: unreliable, understimates materials, has very few employees, doesn't communicate with home owner, has unconventional work hours, talks a good game but doesn't deliver. Doesn't apologize until you call him out on it.

I should have listened to my instincts and followed my own advice: 1. Always get three quotes 2. Check references, 3. Read reviews and if you don't see any, or they are only on Facebook, beware, 4. Ask if they are licensed & bonded and actually see that they are, don't just accept their word.

5. Make sure that you have a contract that spells out everything in writing and that BOTH of you are on the same page.

6. ALWAYS get and keep RECEIPTS!

7. Take pictures from start to finish

8. Leave a review whether it is good or bad so that others can make an informed decision before hiring the company that you did.

And this final one is very important: DO NOT PAY ALL THE MONEY UNTIL THE JOB IS FINISHED AND YOU ADDRESS ANY CONCERNS with the work.(I should have tested the shower before I paid him.