1st Choice Roofing

Melissa E.

I highly recommend 1st Choice Roofing. The staff was pleasant and extremely efficient. A positive experience from beginning to end.

Corey C.

Our roof was hurting, 23 years and some soft spots! 1st Choice came out and quoted, had materials, and installed in less than 2 weeks! I couldnt believe it, we have a good sized roof and it was riped and started install on day one! The staff was super easy to work with and extremely friendly, 10/10 would recommend

Elizabeth A.

Value
** today is 4/7 and still no contact***
In July of 2019 we had a full roof replacement done by 1st Choice Roofing on our flat roof . About 6 months later we called and requested someone come out and examine the roof because of large amounts of water ponding on the roof. A 1st Choice Roofing tech came out and assured us the roof was totally fine and nothing to be concerned about. We called about this complaint well within our warranty period and 1st Choice has record of us calling and them coming out. We recently accepted an offer to sell out home. A home inspector failed the roof that was replaced by 1st Choice. Per the inspector the roof shows severe deterioration caused by water ponding. We had a 3rd party licensed roofing company in Pasco county come out and give an opinion. They agreed completely that this roof is beyond repair and needs a full replacement. They also agreed the damage was caused by the ponding of water . Both inspector and other roofer agreed this roof was never sloped properly and it is not level. We called 1st Choice on 3/31 and spoke to Courtney. She scheduled an appointment for someone to come out on Wednesday 4/5. I said great but I need a call back from an owner/supervisor. This roof is stopping the sale of my home and I have 2 professional opinions that this roof was poorly done . I stressed I need this matter resolved quickly because the sale of my home in pending on this roof . I did not receive a call back on 3/31. I called again 4/3 and asked for a call back and did not receive a call. I called again on 4/4 and did not receive a call back from an owner or supervision. On 4/5 a tech named Ryan came out to inspect. He stated he had several concerns and would pass the info on to Tom and we would get a call back that day. We did not receive a call. Today is 4/6 and I have called several times and left several messages and have yet to speak to anyone in charge concerning the poor quality of this roof replacement and how 1st Choice plans to fix this situation. We paid $3900 for a new flat roof in 2019 . It looks like we will be paying for a brand new again in 2023 because 1st Choice has yet to offer us a solution on the poor quality work that was done in 2019. I cannot stress enough to find yourself a different roofing company.

Dale K.

I found 1st Choice Roofing from a preferred contractor list through the MySafeFL program. From the salesman to communication with the office throughout the job, A+++ has been earned! The workers were professional and friendly. Workmanship was superb. There was a supervisor on the site most all of the time. They even corrected the pool cage roof tie-in to fix a leak. All of the paperwork was filed quickly and they even provided all of the documentation for testing requirements and wind resistance.

Although price was not a major factor for me, their quotes were very competitive and I don't think I could have done better!

Thank you First Choice Roofing. You will be my recommendation for my home maintenance business customers in the future. (SiSHS.org.)

Raymond G.

This company refuses to honor a 10 year warranty on a roof which they installed, they refuse to send someone to check an issue with the roof, so I do not recommend them to do any work in your property.

Mert M.

I am not sure why they have a lot of 5 star reviews , what is more important than installation is after service, in this case we lost our insurance because of them , they did not want to come and check the roof and fix it after I called many times to tell them that will lose our insurance if they don't come and fix the problem that we had ( they said by looking at picture that there is no problem), instead they sent en mail to insurance saying , no this is good , no need to fix anything.

We all know how hard it is to obtain insurance at an affordable price in Florida.

Every time I call , the owner is in a meeting , they did
not want to fulfill their warranty which is good for 10 years.

Filed a complaint with BBB and will file complaint with Florida department of business to see if we can hold them to the contract

Terry H.

Amazing experience. From the initial consultation to the completion of our roof replacement project, our experience exceeded our expectations. From the owner Tom, sales Mike, project leads Taylor and Jesus and the crew the communication and execution of our roof replacement was seamless. Very hard working , efficient and respectful team, who was able to replace our 3000 sq ft roof in 1 day 1/2 from start to finish. The price was fair and we shopped around. If you are looking for replacing a shingle roof, I would highly recommend 1st Choice. Thank you for the incredible job and for treating our home as if we're your home. We are 100% satisfied with the end product and the experience. Thank you.

Connie B.

1st Choice did a fantastic job. The job site was kept clean and they picked up all garbage when they were done each day.
The price quoted was the price we were charged and they only took 1 1/2 days to complete the job.
We are very happy that we choose them to do our new roof.

Alan S.

He hired people to gave him 5 stars. It was all FAKE REVIEWS and make up story. It was his friend or him did the review for him. Every time the facts was review online, he call it fake reviews(fake news) like someone we all know in this country. He should change his company name to Last Choice roofing like I saw it on Yelp. It took him two months to come back out. After that the problem only got worse. My garage still had water sitting on it and the seams were coming up. When Mike first came out in August I was told in person and in writing that he will provide me with a whole new roof. For 6 months all he did was give me the runaround. Every time he was supposed to come out he always had an excuse. I had to contact my home insurance company for help. When they came out they inspected the roof and told me there was nothing but patch jobs done on my roof and only a little bit of it was new. I paid Mike a total of $2,100 for the job which should be $50 only, that was done like crap and made my roof worse. Don't waste your money on these scammers.

Craig U.

What a major disappointment. Don't waste your time. Trying to get my aged Grandmother's roof repaired from my out of state location. Checked on Yelp for reviews and recommendations. Decided to use 1st Choice for one of my three estimates based on their reviews and ratings. Started out okay with good communications, but then rapidly deteriorated. Took several calls to reconnect after the initial contact and attempt to get someone out for an estimate. After the estimate was done (by Mike) I was given a verbal quote. I requested a written estimate from the office for my records, protection and estimate comparison. It never arrived, so I made additional calls to request that it be emailed.
When the call was finally returned, it appeared the office (Kristin) didn't even know who I was or have any information regarding our previous contacts. At first she even denied that they had done the estimate. After being presented with some ""specifics"" from my notes she decided to consult with someone else (Mike?). Upon return to the phone she confirmed someone had done an estimate but denied they had ever given me a verbal quote for repairs. Said that they would not repair the roof and that I should only replace it. Told them that I felt it was my decision and that I would be making it based on numerous factors. I asked them to just send me the verbal quote as a written quote for both repair and replace. They refused ... I hung up. What a waste of my time. They should be called: Last Choice Roofing, not 1st Choice.