1st Capital Certified Roofing

Rene C.

My father was looking to replace his roof. It was past the 15 years that it was made for. Ben and his company came and gave a bid that was reasonable. Through me he help my parents and in a timely manner replaced a very old roof. Great job

R Y.

Got an appointment quick to check for damage from the big ice storm. Josh McDaniel very professional and friendly.
Very minimal damage but I've met a roofer I can trust and gladly recommend.

Balu M.

Nice service. Worked with Josh for some roof maintenance. They were easy to work with and transparent with charges. There were couple of things I wanted to be fixed after service and Josh fixed them within a few days.

Eric W.

Our home required some routine roof maintenance. I reached out to 1st Capital Certified on their website following a reference received and Ben called me within an hour. After inspecting the roof Ben gave me the details of the work to be done together with some options on getting the work done.

They arrived on time as agreed and all the work was completed within agreed time frame. Additional work had to be done once tiles had been removed, but they got the work done without delay.

I was continuously informed of progress and this was also reflected in the final account, which was adjusted for additional work, but also for work not required as initially expected.

In summary, I found Ben to be honest and engaging and would highly recommend 1st Capital Certified.

MJ S.

Kerry and Ben are not just roofers, they are also highly experienced at what we call 'Building Sciences'. These guys know much, much more than the average roofer. In Texas anyone can call themselves a roofer. These guys at 1st Capital took the time and gained the experience to become HAAG certified roofing inspectors. This is the highest industry standard and it means they care much more about their work than most roofers. Rather than showing up and trying to just sell a new roof (which is what everyone else tried to do) Kerry took a lot of time inspecting the inside and outside of the house. We had many water leaks and he really went the extra mile to determine what needed to be done. As it turns out, the house did need a new roof but it also needs masonry repairs. Kerry had Ben come out and look at everything. They found some holes in the masonry that I did not see before. Ben and Kerry were true professionals. Rather than try to upcharge for the masonry and the interior repairs they offered to just recommend some guys to me for those areas. That is something I really liked. They did do the roof at an excellent and fair price. Also, unlike other contractors, they didn't try to sell me an attic fan. If your roof has ridge vents, you most likely don't need an attic fan. All in all they were in and done in two days. Very professional crew worked hard and cleaned up. What I think I liked the most was the professional work ethic and their willingness to educate me about roofs and masonry.

Alice C.

Wow, did you know you do not have to be licensed to do roofing in Austin? I bought a house that supposedly had a new roof put on by the previous owner by M & J Roofing and Remodeling which did a terrible job. Neighbors said it took over two weeks to complete (normally a day or two tops) and I have found that Manual H. Rivera basically shingled over rotted wood and missing decking and will not honor his warranty. Super shady guy. Run from that guy.

I turned to NextDoor and found a handyman / contractor. He pointed out some of the rot. However, he too did a hatch job and did not fix or seal anything the right way. He was unreliable and came in the middle of the night to do repairs. Sigh.

My realtor referred me to ""Pip"" Savage at 1st Capital Certified Roofing and Restoration and I cannot say enough about him. He came and inspected the roof free, and he saw the areas that were in immediate need of attention and he said he would make these small fixes for FREE. For free, for no reason other than he is a nice and honest roofer. I am almost fell over. I don't think I have ever had an honest person work on this house yet.

He told me what needed to happen, and what didn't need to happen and didn't make stuff up or sell me a bunch of stuff that I didn't have to do.

An HONEST roofer. I highly recommend him and 1st Capital Certified Roofing and Restoration.

Judy W.

Pros: Quick response, provided good quality of work and materials, accepted all of the terms laid out by our insurance adjuster, completed the job within 5 days after first contacting them, gave me an upgrade on the singles for free.

Cons: Can't think of any.

I live in San Marcos and a storm caused enough damage to our roof that it needed replacing. When our insurance adjuster came out to inspect the roof, he informed us that in addition to needing a new roof, we also needed someone to come out immediately to put a tarp over a section of the roof where the wooden frame was exposed because it was going to rain later that night and the rain would cause more damage to the house. Immediately after the adjuster left our house that morning, I began calling every roofer in San Marcos but no one was available. Apparently, many houses in San Marcos had their roofs damaged by the storm.

Later that morning, I came across 1st Capital Certified on the Better Business Bureau's website and even though 1st Capital Certified is based out of Austin rather than locally, I decided to give them a shot. Contacting them was super easy and quick - no leaving voice messages, no waiting for a callback, etc. The person I spoke with, Ben, asked me to text him my contact information, which I did, and he texted back saying he would personally come by the house (from Austin) at noon to put up the tarp. Sure enough, Ben (and Vassil) were at my house at noon to put up the tarp. At that point, I had a good feeling about 1st Capital and decided that they would be replacing our roof.

I gave them all of my insurance information on the day they put up the tarp. The next morning (Saturday), they came to the house at around 8 to 8:30 (like they said they would) to show us our options on shingles and to sign the contract. On Tuesday morning, all of the supplies were delivered to the house. Construction began the next morning and by the end of Wednesday, we had a new roof.

I am very happy with 1st Capital Certified. I don't even think they charged us for coming out all the way from Austin just to put up a small tarp. I highly recommend 1st Certified Capital Roofing, even if you live all the way in San Marcos.

Austin W.

Kerry and the 1st Capital Certified Roofing & Gutters team are your one stop shop for all your roofing needs. They stand behind their products and services. Kerry is one of the most professional and knowledgeable individuals you will ever meet. He really cares about his clients and treats them like family. I love the fact I am constantly learning new things from him. He has a passion for education when it comes to roofing. Kerry is ethical and someone you can trust to give you a honest and accurate estimate

Amanda G.

Got my roof done today, and I am very pleased with the work. The whole process was very smooth. They got back to me right away, got me on the schedule quickly and did the work as promised. I would absolutely recommend them if you are needing a new roof.

Alex H.

I called 1st Capital Certified Roofing for a bid the Thursday before Labor Day weekend. They came out the following day and were very nice. They said due to the long weekend the bid would take around 5 days.

3 weeks later I hadn't heard anything (and continued to get more bids). I called Ben to see about this bid. He apologized, said he was embarrassed. I understood. He said he'd get with Adam to see what happened and get the bid out ASAP. I never heard back.

Today, I called Ben to ask if it is still possible to get this bid. He said the same things he said before, that he's embarrassed and he would talk to Adam... etc... I tried to be very polite and asked if there is a better way to ensure that I get a bid/response from them. He immediately said, ""Due to this conversation, I think it's best of you just find someone else to do the work.""

I know what it sounds like, I must have been rude to him, but I really wasn't. I'm not leaving anything out. I just wanted the bid. He didn't seem to like being held just a little accountable.

I'm sure their work is top-notch, but my experience with Ben and 1st Capital Certified Roofing has been frustrating. My guess is, they didn't want to work on my older house so they blew me off instead of being up front and saying they weren't interested.